I’ve never felt so disrespected and mistreated at a hotel before. Upon check-in, we were suddenly charged unexpected resort fees that were never disclosed in the booking details. When we questioned it, the receptionist was completely unhelpful and dismissive.
We asked to speak to the manager, hoping to resolve the issue, but instead were met with outright hostility. The manager was shockingly disrespectful, didn’t even attempt to make any kind of agreement, and just walked away, saying — word for word — “Either you pay or get the f** out.”* I was in disbelief that any professional in hospitality could behave like that.
The room itself was a joke: tiny, poorly maintained, and there was no hot water in the shower. On top of that, the hotel had no luggage storage, which is unacceptable for travelers needing even the most basic convenience.
This place is a scam and a disgrace. I wouldn’t recommend it to my worst enemy. Stay far away!