Someone opened my door in the middle of the night, and if the latch hadn’t been broken, it could have been a disaster. How could this happen unless the room key cards were the same! The elevator wasn’t working properly, so I had to carry my luggage up and down the stairs from the third floor, and the stairwell was extremely dirty. The window screen was broken, the window wouldn’t lock, and a foul odor was lingering in the corner of the room. It was the worst experience of my trip to Boston.