The most important requirements for me were all met.
1. Staff, from front desk to housekeeping, were friendly, helpful, and knowledgeable. The wifi doesn't work on my phone and one lady really wanted to help me. One young man (starts with S? maybe) helped call a taxi for me and helped load my luggage without being asked.
2. Felt very safe in the property. Rooms were kept locked and secure lockers were available for luggage. Neighborhood also safe.
3. Quiet and able to rest even with other roommates (all respectful of quiet hours) and even with the property being in an active, busy area. Capsule and bed clean and no signs of bed bugs or other critters around the property.
I'm unsure of shower cleanliness. Witnessed the staff cleaning the restrooms daily in the mornings, but the shower just seemed iffy. Recommend always bringing shower shoes for places where restrooms are shared. Some water leaks from the shower stall located by the door so the entrance way is often wet. The trash can gets full quickly so it should be switched out with a bigger one. In the bedroom, my capsule wasn't very thoroughly cleaned. Some hair on the shelf/outlet area and in the spaces between the mattress and capsule frame. General wear and tear throughout such as marks on the lobby furniture.
Happy with the amenities - filtered water dispenser, both cold and hot, and a microwave. Bonus coffee, tea, and snacks provided too. Would be pleased to return. Thanks for a wonderful stay!