The room has a nice balcony with a good view.
It is a bit difficult to find the hotel, if you are a new kid in town.
KWAN WAH
已验证
8/10 非常棒
2015 年 6 月 6 日
Comfortable
Comfortable
真实旅客
已验证
10/10 绝佳
2014 年 12 月 23 日
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CHIN JUI
已验证
10/10 绝佳
2014 年 12 月 21 日
推薦
乾淨舒服不錯
CHIN JUI
已验证
8/10 非常棒
2014 年 11 月 18 日
飯店有free shuttle服務,建議可放在網頁上,增加選擇率.
訂房時選擇的是可看海景的房,並要求高樓層king bed non-smoking room,抵逹時前枱卻告知只有twin bed room,若是king bed room則只有2樓.經三度要求才給了八樓但不是海景的房,並說所有的房都是沒有海景的,但我check out時詢問櫃枱,告訴我是有海景房的.感覺很不好!
Environment is very beautiful and room is very clean
weng joo
weng joo,2 晚行程
已验证
8/10 非常棒
2021 年 1 月 3 日
It would great if the management could seriously look into the compliance of wearing a proper outfit to the pool.
真实旅客
2 晚行程
已验证
10/10 绝佳
2020 年 12 月 31 日
Superb service from the staffs
Well maintained
Limited Breakfast choice
Sab
Sab,2 晚行程
已验证
6/10 不错
2020 年 12 月 28 日
Disappointed with the stay
Overall it was satisfactory. But for a 5 star hotel, they are really below mark. I think the service providers did their best within their means but there could be lack of proper supervision, management and leadership in this hotel. Rooms were clean, bathroom was clean, but the restaurant service was poor and also during breakfast time. Eg the waiter used his hand during toasting the bread. Also I gave the ice pack (used to store some special medicine while travelling) to be kept in the freezer as there was no freezer in the room. The refrigerator was inadequate to keep the ice pack cold. On the 4th day when I got it back, the ice pack had already melted as they did not put it in the freezer. The instruction that I gave to the Duty Manager (Farish) was not complied with. It was quite shocking. I would not recommend this hotel as a 5 star hotel mainly due to poor service and the attitude of the staff at the front desk who did not show the due care when I complained about the ice pack. I got the answer “the management having meeting”. I expected as least someone from the management should quickly come up to hear my complain when it is fresh. Feedback like this was very useful to the hotel but they lost the opportunity.
Sukhdev Singh
Sukhdev Singh,3 晚行程
已验证
10/10 绝佳
2020 年 9 月 6 日
Want to pamper yourself ?
Definitely the luxury hotel to go to in Penang....for a retreat !
The beautiful Bkt Jambul Golf course is just " next door " and Kampachi at lower ground serves Japanese cuisine choices including the wonderful wagyu beef !
真实旅客
1 晚行程
已验证
10/10 绝佳
2020 年 8 月 1 日
Very clean and great ambiance, excellent breakfast buffet! Helpful staffs, loved the jacuzzi beside the swimming pool. Felt very relaxed .