I stayed this hotel for one night on 14 Oct, everything was fine at the benning, since it was a bit cold on that day, so I turned on the a/c to 23 degree for heating up the room and it was really good to me and my wife for going to bed, however, when we were in deep sleep condition while we were waked up around 3 AM in the morning by a freezing temperature at 17 degree shown in the a/c controller. we finally could not go back to sleep even though we had adjusted the controller back to 23 degree.
Very disappointed !
Lovely hotel room was very clean bed very comfortable overall no complaints
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 22 日
Just OK
Just OK.
David
David,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 3 日
Darren
Darren,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 25 日
Excellent Hotel
Very good location , close to town centre and River
Also the whole hotel and room was very clean
Andrew
Andrew,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 16 日
Comfortable & friendly hotel
Comfortable weekend stay. Good sleep had on both nights despite a very firm mattress. Shower over the bath wasn’t very powerful and the bath plug was difficult to open and close.
Good variety of breakfast items which we enjoyed. Evening meal was very good if a bit pricey. Good, attentive service from Lindzy in the restaurant. All staff were friendly and helpful.
Plenty of parking (£8.50 per day) and an easy, flat walk to all that Stratford has to offer.
Paul
Paul,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 3 日
Rebecca
Rebecca,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 2 日
The heating in the room didn't work.
The room was large and of a very good condition. Unfortunately the heating didn't work and it was freezing when I first entered the room. We were supplied with 2 electric heaters which was ok but not great.
真实旅客
1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 1 日
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 23 日
Andrew
Andrew,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 4 日
Martyn
Martyn,2 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 4 日
The hotel is in great location and staff were friendly although they were clearly short staffed with no one on the bar at times and only one person on reception at busy times. We had an issue with feather duvets and asked to be changed but were told that no one in housekeeping they had gone home. Someone did change it though whilst we were out. Check in and check out was painful the computer system being clearly slow didn’t help I had booked an access room but didn’t get one - we managed but if you do need one it’s worth checking that’s what you will get. Despite these minor things we enjoyed our stay.
Amanda
Amanda,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 24 日
Location ideal
Centrally located with onsite parking. Easy check in, friendly pleasant staff
真实旅客
2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 23 日
Very close to train station.
Good breakfast buffet.
Room was ready when we arrived at noon.