弗雷德里克刚酒店

Great location, near the metro, railway station and central shopping streets. Near cafes and restaurants, can walk to all attractions from here. Comfortable hotel with spacious rooms with thin but comfortable beds and a large bathroom. The atrium (in the centre of the hotel) can be a bit noisy if children are present. Staff were very helpful, even before we arrived. Would stay here again.

I booked in advance to stay at the hotel for the weekend for my boyfriends 30th birthday. We arrived in the room, was small, incredibly dusty, no tea or coffee facilities, no water! The second day we didn't get clean towels or any replacement shampoo, conditioner or shower gel. Breakfast was very limited and didn't offer very much. One morning, wasn't offered a cup of coffee until we had finished our breakfast. Our room was facing the main high street which is opposite a VERY loud and lively nightclub, which meant we were kept up both nights of our stay until early hours of the morning because of the noise. The hotel is very pretty and in a great location but the room wasn't clean and the service wasn't great. Which is a shame considering it was very expensive and was such a special occasion we were celebrating.

Nice hotel and the restaurant was good. Unfortunately it is opposite a night club and the people on the street were very load for a long time when the nigh club closed.

The location was excellent, 10mins from train station and close to the main shops and restaurants. The walls and windows are quite thin was it is quite loud in the evening. The room is quite dark but clean and had a good shower. The staff are very friendly and helpful.

Terrible check-in experience: slow, unwelcoming, unexpected charges. Very tired room (despite being one of their more expensive ones) and worst: not clean eg hairs from prior occupants on (supposedly clean) towels, and in other places. Very slow tired creaky elevator that you have to wait ages for, no view out of window. Overall, you can do much better.

Location amazing, staff phenomena. Hotel rooms old and worn, washrooms very old and worn out.

The room was tiny tiny tiny and the bathroom even smaller. Breakfast was very good and the people were nice.

Small rooms. Very small bathroom

We felt very welcome in the hotel and particularly enjoyed the ‘atrium’ central part where everything was geares for relaxation. The service was friendly and a great willingness to help you. We would have welcomed some good English breakfast tea in the room. Many thanks for a lovely stay.