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La Galuna Bacalar

3.5 star property
Hotel with outdoor pool, near Lake Bacalar

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Outdoor pool
Deluxe Double Room | 1 bedroom, free WiFi, bed sheets
Restaurant
Deluxe Double Room, Balcony | Terrace/patio
Deluxe Suite, Jetted Tub | 1 bedroom, free WiFi, bed sheets
Escape to Mario Villanueva Madrid, where La Galuna Bacalar offers a tranquil retreat. Take advantage of the outdoor pool, relax on the sun-kissed terrace or indulge in a delicious meal at the restaurant. With free WiFi and self parking, your stay is sure to be smooth sailing.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Non-smoking
  • 24/7 front desk
  • Air conditioning
  • Free parking
  • Free WiFi

Main amenities (7)

  • Daily housekeeping
  • Outdoor pool
  • Breakfast available
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe

Feel at home (6)

  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Free self parking
  • Outdoor swimming pools

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Suite, Jetted Tub

Deluxe Suite, Jetted Tub | 1 bedroom, free WiFi, bed sheets

Deluxe Suite, Jetted Tub

Highlights

Air conditioning
Smart TV
Separate bedroom
Jetted bathtub
Private bathroom
Rainfall showerhead
Free bottled water
Cable channels
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Balcony

Deluxe Double Room, Balcony | 1 bedroom, free WiFi, bed sheets

Deluxe Double Room, Balcony

Highlights

Balcony or patio
Air conditioning
Smart TV
Separate bedroom
Rainfall showerhead
Private bathroom
Free bottled water
Cable channels
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, free WiFi, bed sheets

Deluxe Double Room

Highlights

Air conditioning
Smart TV
Separate bedroom
Rainfall showerhead
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
Blvd Costero Norte 1202, Esquina Calle 38, Bacalar, QROO, 77930

What's nearby

  • Laguna Bacalar Ecological Park - 5 min walk - 0.4 km
  • Fort of San Felipe - 15 min walk - 1.3 km
  • Municipal Spa of Bacalar - 3 min drive - 1.9 km
  • Cenote Negro - 4 min drive - 2.6 km
  • Cenote Cocalitos - 7 min drive - 5.8 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 36 min drive
  • Corozal (CZH) - 53 min drive

Restaurants

  • ‪La Playita - ‬11 min walk
  • ‪Marisqueria el Taco Loco - ‬14 min walk
  • ‪El Sazón a la Mexicana - ‬2 min walk
  • ‪Finisterre Bacalar - ‬13 min walk
  • ‪Yerbabuena - ‬8 min walk

About this property

La Galuna Bacalar

La Galuna Bacalar puts you in a great location, within just a 10-minute walk of Laguna Bacalar Ecological Park and Lake Bacalar. Guests can take a dip in the outdoor pool, and freebies like WiFi and self parking are added perks. Fellow travelers love the helpful staff.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 12 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 8:00 AM–11:00 AM

Services

  • 24-hour front desk

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • An outdoor pool
ROOM

Room amenities

Be entertained

  • 40-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
MONETIZATION_ON

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 400 for adults and MXN 400 for children

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.

Also known as

La Galuna Bacalar Hotel
La Galuna Bacalar Bacalar
La Galuna Bacalar Hotel Bacalar
HELP_OUTLINE

Frequently asked questions

Does La Galuna Bacalar offer free cancellation for a full refund?

Yes, La Galuna Bacalar does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at La Galuna Bacalar?

Yes, there's an outdoor pool.

Are pets allowed at La Galuna Bacalar?

Sorry, pets aren't allowed.

Is parking offered on site at La Galuna Bacalar?

Yes, there's free self parking.

What are the check-in and check-out times at La Galuna Bacalar?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM.

What is there to do at La Galuna Bacalar and nearby?

La Galuna Bacalar has an outdoor pool.

What's the area around La Galuna Bacalar like?

La Galuna Bacalar is a short 4-minute walk from Laguna Bacalar Ecological Park and 5 minutes' walk from Lake Bacalar.

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La Galuna Bacalar Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Room
Breakfast
Service staff
Restaurant
Location
Lagoons
Water
Bar

Reviews

10/10 Exceptional

It was a wonderful stay . I used the bike they rent , loved the location so close to the pier .
Laura, 2-night trip

10/10 Exceptional

Nice stop in Bacalar

Nice and well maintained hotel. Good mexican breakfast. Good location 1km form main square.
Kristina, 1-night trip

10/10 Exceptional

Sisters trip

Very clean rooms and comfortable beds. High ceilings and the fan was sufficient for comfort although AC was available. Staff very friendly and helpful.
ulrike, 2-night trip

10/10 Exceptional

This was a very pleasant stay!
Daniel, 2-night trip

10/10 Exceptional

I had no problems with this hotel very nice and well kept.
Graciela, 2-night trip

10/10 Exceptional

Excellent hotel, away from noise, w’ll return
angel, 3-night trip

10/10 Exceptional

It’s a little but beautiful hotel, very friendly staff, delicious breakfast, clean and very nice rooms. We absolutely loved it
Rebeca de la Paz, 2-night trip

8/10 Very good

Nice service, just missing a coffee maker in the room.
Manuel, 3-night trip

8/10 Very good

Nice please two blocks from the parque
Alfonso, 4-night trip

10/10 Exceptional

Staff was great, stayed for one night, last minute stay, it went well. Not many options for Early morning coffee.
Leticia, 1-night trip

10/10 Exceptional

Was a great property with nice rooms and very pleasant and helpful staff! The location was great for walking downtown and being close to the lagoon. Would definitely return!
Cory, 1-night trip

10/10 Exceptional

Awesome time. The place was a gem.
Parkcity Landscaping, 1-night trip

10/10 Exceptional

Good value for money

Very nice hotel at good price. New and clean. Friendly staff.
Karl, 3-night trip

8/10 Very good

Rooms are clean and nice, in hotel amenities it is great with the exception of a restaurant as the bar only serves breakfast so we were on our own for dinner, It’s a nice property.
Kevin, 1-night trip

8/10 Very good

Clean, rooms and property well kept. Staff very helpful. Did not like shower uneven floor
lois, 2-night trip

8/10 Very good

✌nice customer service!
Rene, 2-night trip

10/10 Exceptional

Good
Mohamed, 2-night trip

10/10 Exceptional

Great stay

Hotel was very lovely . About a mile or so from all the restaurants. Barcalar is a beautiful city however there are lot of homeless dogs in the area . So lots of barking but that’s not the hotels fault . I can sleep thur it but just want to make people aware . They cleaned our room everyday which we where not expecting but it was great . Had a balcony which was nice when it rained we could outside and enjoyed a drink . Would definitely recommend for a budget friendly stay .
Susan, 3-night trip

4/10 Fair

Towels like sandpaper, sheets were badly worn. There isn’t a restaurant and the man at the front desk couldn’t have been bothered by us. We left a day early without a refund. It was like paying to not have to stay.
cynthia, 2-night trip

6/10 Good

Decent but not exceptional

Upon checking in, I realized the hotel was not in el centro and even though it was tantalizingly close to the lagoon, massive trees and gated properties blocked any potential view. That was my fault for not using google maps to geo locate it. We had paid the surplus for the “balcony” and were assigned room 205 overlooking the breakfast area and electrical wires. After settling in, I went to change and a woman peered into our room since our windows literally overlooked the passageway to all the rooms on the 2nd floor. I went downstairs to request another room since I did want to have the shades drawn at all times and at first was told there was no room avilable until March 3rd. I asked to speak to the manager and left my number for a call back. When we left for dinner, I told the desk clerk I had not received a call but then was informed we would be moved to another room the next night which was greatly appreciated. That balcony overlooked the front of the building with lush trees and total privacy for prying eyes. The room was very clean a d had a small fridge and safe (that did not work). The added touches of amenities in the bathroom were a nice surprise and linens were comfortable. We did not have breakfast on property ($10us pp) and preferred going out for it. The property overall needs a little love and some cosmetic touches on the staircase. I highly recommend it for families with small children vs older teens. My next visit to bacalar will have a hotel on the lagoon.
3-night trip

6/10 Good

Nice quiet stay

For the price I paid the accommodations were ok I think for a little more money I could have gotten nicer. It’s small and quiet which was nice. I never saw anyone tending the bar but sure when it’s open. WiFi was spotty occasionally but overall good. The power went out the first morning so also meant no water. Two bottles of water were in the room upon my arrival but were never restocked. The staff was friendly and communicated well. Close to many tours 13 min walk to city center no need for taxi or driving the location is great. I felt safe walking at night even at 1a
Jamie, 2-night trip

6/10 Good

Misleading... do not go there!

Do not go in this hotel! Supposedly a 4,5 star hotel...well, it’s not! The pictures are really misleading, as they depict only the views from 1 or 2 rooms. Don’t expect facilities like a 4 or 5 star hotel. It’s like 2 apartment building facing the lake. Our room has a great view on the lake but the jacuzzi was disappointing. We always had to add hot water through a faucet because it doesn’t have a water heating system like you could expect. I’m not even talking about the “restaurant” (basically 4 tables outside and no staff to take your order or even take back the plates and dishes of what seemed to be the leftovers of the night before). Then, we’ve been refused an early check in (and I’m talking here of 2:30pm instead of 3pm) Whereas my wife is pregnant and needed to lie down! It was enough, we decided to cancel our second night and ask for a refund. We’ve been told it was not their decision but hotel.com, so we called them to make that happen. But hotel.com process requires to check with the hotel first, and when they tried, the hotel refused to take the call because supposedly they don’t speak English!(Well, I’ve seen their answers on trip advisor and I confirm that they do speak English). Anyway, at the end, the hotel was lying to us saying it was hotel.com decision when it was actually their call and they obviously, they refused to refund us the room... So please don’t go there. I recommend instead the rancho encanto, just 5mn drive from this one.
Jonathan, 1-night trip

8/10 Very good

Reinalda, 5-night trip

8/10 Very good

Hotel proposant de belles chambres . Petit dejeuner hors de prix
Jean philippe, 2-night trip

10/10 Exceptional

BBB

La habitación muy limpia y acogedora..tiene todo el hotel y económico
Elizabeth, 1-night trip