Good AND clean. Good could be better. Restaurant schedules were not the Best.
Joel
Joel,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 20 日
Great property. Great for families. Friendly helpful staff
Santo
Santo,4 晚家庭旅行
Orbitz真实住客点评
10/10 绝佳
2025 年 4 月 19 日
Walkable, friendly staff, great service
Michelle
Michelle,7 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 19 日
Wow, everything at this hotel was great, especially the staff and service, restaurant food and service was excellent, property was clean and spotless. I would recommend to anyone to stay here at this all-inclusive hotel, it's less than 1 hr. from Cancun Airport, lots of activities. My family really enjoyed it- very safe, only recommendation to Viva Azteca please time limit people in the hot tub if it's busy.
reeza
reeza,5 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 16 日
The hotel was very well taken care of. There were many options of food at the buffet and the restaurants. You can walk into downtown within 20 minutes. The beach was AMAZING!
We all had a wonderful time visiting!
Shelly
Shelly,4 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 13 日
very friendly
Irais
Irais,7 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 8 日
Phillip
Phillip,6 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 6 日
Second time to Viva Azteca this time with our teen boys. Same great service experience as the first. Very clean, very nice amenities and staff. Food is pretty good with variety. We will definitely go back again and recommend to friends and family.
Eric
Eric,5 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2025 年 4 月 6 日
Fir smokers: smoking is only allowed on 2 spaces without shade. It's a long way. If someone wants to enjoy a cigarette with their coffee, they are out of luck. We will never book this hotel again !
joerg
joerg,11 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 4 日
Amanda
Amanda,7 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 1 日
Generally a great resort, may be helpful to have more classes
monidipa
monidipa,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 30 日
First time at this beautiful resort, loved it and will return
Leah Melinda
Leah Melinda,6 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 26 日
We enjoyed our stay at Viva Azteca.
Atilla
Atilla,7 晚家庭旅行
Expedia真实住客点评
2/10 很差
2025 年 3 月 22 日
This was by far our worst experience in Playa, and we have been going there. It would be way too much to detail, but the staff was fairly rude and the quality of everything is just not good. Way too expensive for what you get, and to make matters worse, now they get sargasso all year round and their beach is gone, they have almost no sand.
Fernando
Fernando,4 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 3 月 22 日
Richard
Richard,6 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 21 日
Great for families. Felt very safe and the staff is always very friendly
Darrick
Darrick,6 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 21 日
Nataliia
Nataliia,9 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 19 日
So comfortable, food was excellent
Patricia
Patricia,7 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 18 日
Leana
Leana,6 晚行程
Orbitz真实住客点评
6/10 好
2025 年 3 月 12 日
Curtesy and politeness was great when staff was directly addressed but staff was not saying hi when passing by this is free makes a long way. The number of free activities were good as well as entertainments. Show at the show room on the second floor should have tables instead would permit to guest to enjoy the show as well as have a drink. Towels should be to the number of guests in the room, shampoo should be different than hand wash. Things can be improved but all in all it was good not excellent but good.
Brian
Brian,7 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 3 月 12 日
Monica Tatiana Reyes
Monica Tatiana Reyes,7 晚行程
Expedia真实住客点评
6/10 好
2025 年 3 月 12 日
Beautiful property, gorgeous beach good food. But the staff makes it really hard to enjoy your stay. They’re fixated on enforcing the rules and they’re very black-and-white and they’re thinking. For instance, they don’t give you more than one beach towel per day. Even if it’s pouring rain, how our guests supposed to dry and swim, if the towels are soaked from the rain. They have so many rules and are very stubborn about it. The resort is not focussed on making it a pleasant experience.