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Cyan Cancun Resort & Spa

3.5 star property
Beachfront hotel with outdoor pool, near Iberostar Cancun Golf Course

Choose dates to view prices

Photo gallery for Cyan Cancun Resort & Spa

Outdoor pool, free cabanas, pool umbrellas
Property video
View from room
Restaurant
Superior Suite, Balcony, Sea View | Terrace/patio
Escape to Cyan Cancun Resort & Spa, where sun-kissed days await. Unwind at the private beach with massages and loungers or soak up the fun at the poolside bar. Guests rave about this beach locale and helpful staff, who ensure a seamless stay.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Free beach club on site
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Pool bar
  • Spa services
  • Terrace
  • 24-hour front desk

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Blackout drapes/curtains

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room, Sea View

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room, Sea View

8.0 out of 10
Very good
(62 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Sofa bed - single
Separate bedroom
Rainfall showerhead
Private bathroom
Cable channels
  • 32 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Quadruple Room, Sea View

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Quadruple Room, Sea View

7.6 out of 10
Good
(35 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Cable channels
Desk
  • 32 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite, Sea View

Superior Suite, Sea View | 1 bedroom, in-room safe, desk, laptop workspace

Superior Suite, Sea View

8.0 out of 10
Very good
(21 reviews)

Highlights

Private indoor hot tub
Air conditioning
Flat-screen TV
Sofa bed
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
  • 42 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, Balcony, Sea View

Superior Suite, Balcony, Sea View | 1 bedroom, in-room safe, desk, laptop workspace

Superior Suite, Balcony, Sea View

Highlights

Yard
Balcony
Private indoor hot tub
Air conditioning
Flat-screen TV
Sofa bed
Separate bedroom
Blackout drapes/curtains
  • 42 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

1 bedroom, in-room safe, desk, laptop workspace

Studio Suite

8.0 out of 10
Very good
(45 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Sofa bed - single
Separate bedroom
Rainfall showerhead
Private bathroom
Cable channels
  • 32 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

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8.6 out of 10, Excellent, 2,355 reviews
The price is CNY691
CNY866 total
includes taxes & fees
Nov 13 - Nov 14
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About the neighborhood

Map
Km 20.5, Blvd. Kukulcan, Zona Hotelera Cancun, Cancun, QROO, 77500

What's nearby

  • El Rey Ruins - 19 min walk - 1.6 km
  • Iberostar Cancun Golf Course - 3 min drive - 1.1 km
  • Delfines Beach - 6 min drive - 1.8 km
  • Aquaworld - 18 min drive - 5.3 km
  • Riviera Cancun Golf Resort - 22 min drive - 8.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 12 min drive

Restaurants

  • ‪Arena Sports Bar - ‬11 min walk
  • ‪Zai - ‬13 min walk
  • ‪Royal Solaris Cancun - ‬4 min walk
  • ‪Sun Palace - ‬6 min walk
  • ‪Marco Polo Restaurante - ‬5 min walk

About this property

Cyan Cancun Resort & Spa

Placing you within a 10-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, Cyan Cancun Resort & Spa offers a private beach where you can enjoy beach umbrellas, beach massages, and sun loungers. The outdoor pool provides fun for everyone, while guests in the mood for pampering can indulge in spa services. The restaurant is a great spot for a bite to eat and cold drinks are served at the bar/lounge. Other features include a poolside bar, a terrace, and a garden. The pool and helpful staff get great marks from fellow travelers.

At a glance

DONE

Hotel size

    • 155 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured, uncovered onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar

What to do

  • On a private beach
  • Free beach club

Services

  • 24-hour front desk
  • Luggage storage
  • Free pool cabanas
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool
  • Spa services

Accessibility

  • Elevator
  • Elevator door width (inches): 47
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 47
  • Wheelchair-accessible pool
  • Front entrance ramp

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a smoke detector and a security system on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Cyan Cancun Hotel Spa
Cyan Cancun & Spa Cancun
Distinctive Cancun Hotel Spa
Cyan Cancun Resort & Spa Hotel
Cyan Cancun Resort & Spa Cancun
Cyan Cancun Resort & Spa Hotel Cancun

Frequently asked questions

Does Cyan Cancun Resort & Spa offer free cancellation for a full refund?

Yes, Cyan Cancun Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Cyan Cancun Resort & Spa ?

Yes, there's an outdoor pool.

Are pets allowed at Cyan Cancun Resort & Spa ?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Cyan Cancun Resort & Spa ?

Yes, there's free self parking.

What are the check-in and check-out times at Cyan Cancun Resort & Spa ?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.

Is there an onsite casino at Cyan Cancun Resort & Spa ?

No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (20-min drive) and Dubai Palace Casino (21-min drive) are both nearby.

What is there to do at Cyan Cancun Resort & Spa and nearby?

Cyan Cancun Resort & Spa has a private beach and an outdoor pool, as well as spa services and a garden.

Are there restaurants at or near Cyan Cancun Resort & Spa ?

Yes, there's an onsite restaurant.

What's the area around Cyan Cancun Resort & Spa like?

Cyan Cancun Resort & Spa is a short 8-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 18 minutes' walk from Iberostar Cancun Golf Course. Travelers say this hotel is in a good location.

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Reviews

Cyan Cancun Resort & Spa Reviews

7.6

Good

8.0

Cleanliness

7.2

Amenities

8.0

Staff & service

7.8

Eco-friendliness

7.0

Property conditions & facilities

Popular mentions

Room
Service staff
Beach
View
Restaurant
Food
Bar
Ocean view
Location
Lobby

Reviews

8/10 Very good

Beautiful Pool area
karin, 3-night trip

10/10 Exceptional

Hotel location is perfect (we had a rental car) you have beach access, love the infinity pool. The sunrise view is amazing. We just had a problem when we arrived at midnight the a/c wasn't working, we let the guy at the reception know and they moved us to another room with better view. Breakfast was good for a decent price. Definitely we'll stay again next time we visit Cancun.
Maria, 2-night trip

10/10 Exceptional

Comfortable beds, nice swimming pool
Jose De, 3-night trip

8/10 Very good

Hotel was great staff was friendly, food could have been better.
Yanique, 4-night trip

10/10 Exceptional

Very nice front swiming pool
Ubaldo, 3-night trip

10/10 Exceptional

Was a very nice resort staff was nice plane rides were good all and all 100/10
Christopher, 4-night trip

10/10 Exceptional

Excellent

Excellence experience 🌟🌟🌟🌟🌟🥰 the personal was very friendly and helpful 👌 ✨️ 👍 i love my room ❤️ thanks guys for now this hotel will be my favorite 😍
Ileana, 7-night trip

6/10 Good

Property is old.
ERIN, 4-night trip

10/10 Exceptional

We had such a fun vacation. People were very nice. We loved Fernando. The beach was beautiful with such fun waves. The pool was clean and fun.
Marta, 5-night trip

10/10 Exceptional

Beautiful, wonderful this place it's a dream place.
yan, 5-night trip

6/10 Good

Food was ok to good!l. If you want adventure tours or to do activities DO NOT BOOK IN THIS HOTEL!!! DO NOT BOOK TOUR /
Alexus, 5-night trip

10/10 Exceptional

Excellent location and good staff. I believe i saved lots of money by not staying in Crystal where sales team is behind you to buy membership and packages. Actually I visited Crystal hotel for one tour during my stay at Cyan. Hence i am comparing both.
vikram, 2-night trip

6/10 Good

The location is good, the pool is very nice, the room is large and pleasant, only the shower had cold water.
Leo, 2-night trip

8/10 Very good

Location;
jorge, 2-night trip

6/10 Good

Na
Yahir Alejandro Rojas, 5-night trip

6/10 Good

No ice, limited amenities, poor plumbing
Ivan King, 6-night trip

10/10 Exceptional

Everything is close by
Efren Atilano, 3-night trip

2/10 Poor

Just Save your money and spend somewhere else rather than this scam. They will charge you again without even your booking from your card, the rooms consition is pathetic, only the view is nice which you can get from the beach which is easily accessible from any other place or even if you dont stay in that zone, save your money
Manpreet, 1-night trip

8/10 Very good

Hotel was a last minute stay, but was worth it. I would say 2 or 3day minimum. Staff was cool, not many speak English. Hotel elevator was under construction, one side worked but its tiny. While on your vacation the last thing you want to hear is banging in the morning while your trying to sleep in! The hotel restaurant was clean, food was okay. The hotel pool was nice probably the best thing there. The private beach had seaweed but they do try to clean it in the morning. Overall the stay was okay for what we needed, its not over the top but very affordable & nice enough to enjoy yourself. There is a XoXo convenient store across the street, they sell tacos, hot dogs, chips, beer all the snacks. I would stay there again.
Karlos, 2-night trip

10/10 Exceptional

Room was right on the Gulf/Caribbean sea view. Has a huge balcony to watch morning sun rise. Has an awesome Infiniti pools restaurant on the pool deck. Just that the building looks little dated but being on ocean front the salt water does lot of damage. , understandable. Room is very spacious with nice bathroom. Ac was not working due to thermostat but tampon they fixed it.
Jyothi, 3-night trip

10/10 Exceptional

.
Itzel Samanta, 4-night trip

8/10 Very good

The property is about 15 minutes away from the airport and right in front of the beach. It has a nice size infinity pool. The location it's a little far from where all the clubs and shopping area so you need transportation to get there. There a good restaurants close by. The only negative things that I can say about Cyan Resort is that it needs maintenance like a paint job, inside our room the shower and the bathroom sink were clogged. For the price, it is worth it in my opinion. The majority of the time we were out exploring and going to different activities.
Anthony, 5-night trip

10/10 Exceptional

Chill. Nice staff. Great in off season! Food was delicious and good price. Convenient store across the street.
Nicole, 2-night trip

10/10 Exceptional

I appreciated the wonderful customer service i received here. The views werw sweet, the food was good, and the price was right. I'll be back
Nicolas, 2-night trip

8/10 Very good

The staff was very helpful and the check-in process was smooth. I was disappointed in the spa. I made two appointments both of which she did not show up for. The food was good, I was just hoping for a bigger variety and selection in the restaurant. The pool was great! And the pool side bar was also great!
Dalton, 5-night trip