Hot tub was down and pool was closed in the morning. We had a suite so our daughter could sleep and we could stay up. The room was horribly designed where you had to go through the bedroom to get to the bathroom, interrupting her sleeping each time. The dresser dresser also opened every time you walked past it. The night light by the bathroom sink, which was next to the bed, was horribly bright as well.
Amanda
Amanda,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 2 日
Cathleen
Cathleen,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 30 日
It was a good stay. The only bad thing is the hot tub was not working.
Tanya
Tanya,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 25 日
Poop in the pool
Staff and room was good; however, an incident happened in the pool where another guest pooped in the pool and didn't let anyone know. Unfortunately, my kid was in it for 15 minutes until we noticed it and reported it too the staff. They refused to partially comp us for this.
Chiba
Chiba,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 20 日
Wonderful stay!
It was comfortable, clean and lots of amenities.
Tiffany
Tiffany,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 9 日
Jamie
Jamie,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 27 日
Impeccable customer service from the front-end manager. It is hard to find great employees and Staybridge Suites Madison East should be very proud
Jami
Jami,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 27 日
Very attractive. Great breakfast. Good staff. Only issue was the bed was open underneath so cat went under and I couldn’t get him out. I moved the bed -
kate
kate,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 26 日
Very clean and the staff was great only problem I had was the hot tub wasn’t working and I really needed it at the time
Nikeva
Nikeva,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 23 日
Bret was extremely helpful.
Jennipher
Jennipher,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 22 日
Great experience: great room and breakfast; very friendly personnel; and a very reasonable price.
Michael
Michael,8 晚行程
Orbitz真实住客点评
8/10 很好
2025 年 1 月 7 日
Pam
Pam,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 22 日
Debra
Debra,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2024 年 12 月 21 日
No hot tub
We chose this hotel specifically because it was advertised as having a hot tub, which was the main reason for our holiday staycation. However, upon arrival, we discovered that the hot tub was cordoned off with caution tape and had been out of service for quite some time. This was extremely disappointing for us, as the hot tub was a key feature we were looking forward to enjoying during our stay. The lack of transparency significantly impacted our holiday experience.
Jenn
Jenn,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 3 日
Erika
Erika,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2024 年 12 月 1 日
The only problem was the hot tub still not working . They have been renovating for almost a year now. The renovation is looking great !! I can not wait until it is finished.
Kimberly
Kimberly,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 30 日
Renee
Renee,2 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 20 日
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 11 月 12 日
Apart from some minor updates happening. Stay was beautiful, everyone was friendly.
Linda
Linda,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 10 月 30 日
FRITZIE
FRITZIE,1 晚行程
Expedia真实住客点评
8/10 很好
2024 年 10 月 28 日
Jason
Jason,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 10 月 27 日
brenda
brenda,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2024 年 10 月 19 日
Placed me on a floor that was being remodeled so there was dust everywhere and power tools being used all day from morning until night.
Pool and SPA was closed
It was measurable
Big event in city so I couldn’t get a room anywhere else
Paul
Paul,2 晚家庭旅行
Expedia真实住客点评
2/10 很差
2024 年 10 月 13 日
Hotel was under complete renovation which wasn’t mentioned anywhere on the site for Orbitz. Pool and hot tub also were shut down which was why we booked for the kids to swim. The entire floor we were staying on was in complete shambles furniture piled up in the hallways multiple contractors working in rooms next to the one we were given. Rooms being renovated didn’t have doors on and contractors were playing loud music with profanity blasting and I do t need to have my 6 year old daughter exposed to that. The front desk clerk was very helpful she offered a full refund and apologized for there being 0 communication online about the complete renovation going on. I’m sure it will be nice once it’s completed but until then id avoid it if I were you! Orbitz you should have this info clearly stated on your website and you don’t #FixIt