Hot tub was down and pool was closed in the morning. We had a suite so our daughter could sleep and we could stay up. The room was horribly designed where you had to go through the bedroom to get to the bathroom, interrupting her sleeping each time. The dresser dresser also opened every time you walked past it. The night light by the bathroom sink, which was next to the bed, was horribly bright as well.
Amanda
1 晚家庭旅行
10/10
Cathleen
2 晚行程
8/10
It was a good stay. The only bad thing is the hot tub was not working.
Tanya
2 晚家庭旅行
2/10
Staff and room was good; however, an incident happened in the pool where another guest pooped in the pool and didn't let anyone know. Unfortunately, my kid was in it for 15 minutes until we noticed it and reported it too the staff. They refused to partially comp us for this.
Chiba
1 晚家庭旅行
10/10
It was comfortable, clean and lots of amenities.
Tiffany
1 晚行程
10/10
Voice to text not working so can’t elaborate but the guy at the front desk handled my issue with excellently and I will be returning thanks to how considerate and helpful he was
Sabrina
2 晚行程
10/10
Rooms are great!
Rachael
1 晚行程
10/10
The staff were all exceptional and extremely helpful.
ron
1 晚家庭旅行
10/10
Friendly and accommodating staff round the clock.
Karen
2 晚家庭旅行
10/10
The Staybridge was amazing! Our whole family had an amazing time. The room was spacious and comfortable. The pool was secluded from the rest of the hotel so we didn’t have to worry about our kids being too loud. The breakfast was delicious. This is a hidden gem and we will definitely be back!
Erica
2 晚行程
10/10
Jamie
1 晚行程
10/10
Impeccable customer service from the front-end manager. It is hard to find great employees and Staybridge Suites Madison East should be very proud
Jami
1 晚家庭旅行
10/10
Very attractive. Great breakfast. Good staff. Only issue was the bed was open underneath so cat went under and I couldn’t get him out. I moved the bed -
kate
1 晚浪漫旅行
10/10
Very clean and the staff was great only problem I had was the hot tub wasn’t working and I really needed it at the time
Nikeva
2 晚家庭旅行
10/10
Bret was extremely helpful.
Jennipher
1 晚浪漫旅行
10/10
Great experience: great room and breakfast; very friendly personnel; and a very reasonable price.
Michael
8 晚行程
8/10
Pam
1 晚行程
10/10
Debra
2 晚行程
4/10
We chose this hotel specifically because it was advertised as having a hot tub, which was the main reason for our holiday staycation. However, upon arrival, we discovered that the hot tub was cordoned off with caution tape and had been out of service for quite some time. This was extremely disappointing for us, as the hot tub was a key feature we were looking forward to enjoying during our stay. The lack of transparency significantly impacted our holiday experience.
Jenn
1 晚行程
10/10
Erika
3 晚家庭旅行
8/10
The only problem was the hot tub still not working . They have been renovating for almost a year now. The renovation is looking great !! I can not wait until it is finished.
Kimberly
2 晚家庭旅行
10/10
Renee
2 晚行程
10/10
真实旅客
1 晚家庭旅行
10/10
Apart from some minor updates happening. Stay was beautiful, everyone was friendly.