Room service was different from other places we have stayed.
Devoria
Devoria,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 14 日
There was a vomit between the bed and the side table. Dried There was dirty tissues between the sheet covers of what was supposed to be a clean bed. There were scuff marks all over the white floor it came up easily. The manager tried to make up for it. But it just wasn't enough. They offered to move me across the hall to this nether room that the same person didn't clean before on that floor.
melanie
melanie,1 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 4 日
Be prepared to pay for everything extra. No room service and if you want extra bracelets for the pool you have to pay.
Lidia
Lidia,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 29 日
Customer service was poor due to hotel members unfriendly attitude
Michael
Michael,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 25 日
ALINE F
ALINE F,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 25 日
Thomas
Thomas,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 24 日
Abraham
Abraham,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 24 日
Stay away. Horrible customer service.
Horrible.
Dana
Dana,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 23 日
Amazing room, very comfortable
If you're planning on staying in pheonix or anywhere near by i suggest going out your way to stay at Harrahs AK-Chin, very comfortable, clean and safe environment. All staff was extremely helpful during my stay, from security, to the waiters, front desk etc. I enjoyed my stay very much.
真实旅客
1 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 22 日
Wasn't happy with the agave restaurant or the service they provided. There was cockroaches all
Around the pool deck, our room and bathroom were definitely not clean to my standards
Jacquelyn
Jacquelyn,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 22 日
Scott
Scott,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 22 日
Beware of early check in/late check out fees!
Not pleased with the $15 charge for checking in 45 minutes before 4:00 p.m.
I think it’s sketchy that upon check in I must sign electronically that my room may be entered for a “room check” at any given time even if the door not disturb sign is on.
Amanda
Amanda,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 21 日
jody
jody,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 20 日
Mark
Mark,3 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 17 日
HR Manager
Horrible customer service especially if you did not book through them directly, they make it very clear to you
Tiffany
Tiffany,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 17 日
Janet
Janet,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 16 日
Filthy Room
The bathroom and shower were disgusting. The shower was dirty and filthy with soap residue still on shower floor. the coffee maker was a joke. terrible. For that price i could of stayed at La Quinta across the street which is less expensive and better accommodations
Lisa
Lisa,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 14 日
April
April,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 14 日
Russ
Russ,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 13 日
Melainie
Melainie,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 7 日
Roberta
Roberta,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 3 日
Joe
Joe,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 30 日
Clean rooms
7th time there. Love the rooms in the tower. Clean, clean and clean.