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Residence Inn by Marriott Cancun Hotel Zone

3.0 star property
Cancun hotel with 2 outdoor pools and pool bar

Choose dates to view prices

Residence Inn by Marriott Cancun Hotel Zone offers a sun-kissed retreat in Zona Hotelera. Guests love the breakfast, pool, and value of this hotel with 2 outdoor pools and laundry facilities. Relax at the rooftop terrace or grab a bite to eat at Pick&Chill Rooftop Snack.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Pet friendly
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • 2 outdoor pools
  • Rooftop terrace
  • Free airport shuttle
  • 24-hour fitness center
  • Pool bar
  • Bar/lounge
  • 24-hour business center
  • Conference center
  • 3 meeting rooms
  • Meeting rooms
  • 24-hour front desk

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Kitchen
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate dining area

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Studio, 1 King Bed, Balcony

Studio, 1 King Bed, Balcony | In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 1 King Bed, Balcony

9.6 out of 10
Exceptional
(112 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Studio, 1 King Bed with Sofa bed, Ocean View (Balcony)

In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 1 King Bed with Sofa bed, Ocean View (Balcony)

9.2 out of 10
Wonderful
(63 reviews)
  • Ocean view
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio, 1 King Bed with Sofa bed, Partial Ocean View (Balcony)

In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 1 King Bed with Sofa bed, Partial Ocean View (Balcony)

8.8 out of 10
Excellent
(25 reviews)
  • Partial sea view
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio, 2 Queen Beds, Balcony

Studio, 2 Queen Beds, Balcony | In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(158 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Studio, 2 Queen Beds, Partial Ocean View (Balcony)

In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 2 Queen Beds, Partial Ocean View (Balcony)

9.2 out of 10
Wonderful
(28 reviews)
  • Sea view
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Bedrooms, Balcony

Suite, 2 Bedrooms, Balcony | In-room safe, laptop workspace, blackout drapes, soundproofing

Suite, 2 Bedrooms, Balcony

9.0 out of 10
Wonderful
(37 reviews)
  • 63 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds
  • Free WiFi

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About the neighborhood

Map
Blvrd. Kukulcan Lt. 1-02, Zona Hotelera Km. 23.5 MZ60, Cancun, QROO, 77500

What's nearby

  • Nichupté Lagoon - 11 min walk - 1.0 km
  • West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 1 min drive - 0.8 km
  • Playa Coral - 4 min drive - 3.2 km
  • Iberostar Cancun Golf Course - 7 min drive - 4.6 km
  • Delfines Beach - 8 min drive - 5.3 km

Getting around

  • Cancun Intl. Airport (CUN) - 10 min drive
  • Free airport shuttle

Restaurants

  • ‪Taco Arte Restaurant - ‬3 min drive
  • ‪Arena Sports Bar - ‬3 min drive
  • ‪Marco Polo Restaurante - ‬3 min drive
  • ‪Azvl - ‬3 min drive
  • ‪Restaurant Las Fuentes - ‬4 min drive

About this property

Residence Inn by Marriott Cancun Hotel Zone

  • Residence Inn by Marriott Cancun Hotel Zone features a rooftop terrace and puts you just steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. After splashing around at the 2 outdoor pools, you can unwind with a drink at the bar/lounge. There's a free airport shuttle and a poolside bar, and in-room conveniences include refrigerators and microwaves. The pool and helpful staff get great marks from fellow travelers.

At a glance

DONE

Hotel size

    • 158 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-out available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Wheelchair-accessible parking and van parking on site
DONE

Transfers

    • Free airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–10:00 AM
  • Bar/lounge
  • Poolside bar
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store

Working away

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Conference center (2540 square feet of space)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Free grocery shopping service
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2020
  • ATM/banking
  • Rooftop terrace
  • Television in common areas
  • Communal living room
  • 24-hour fitness center
  • Adjacent to a golf course
  • 2 outdoor pools
  • Golf clubhouse on site
  • Vegan dining options
  • Vegetarian dining options
  • Comprehensive recycling policy
  • Banquet hall
  • Reception hall
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 49
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Visual alarms in hallways
  • Handrails in stairways
  • Stairway handrail height (inches): 24
  • Front entrance ramp
  • Wheelchairs available on site
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Toilet grab bar height (inches): 24
  • Transfer shower
  • Lever door handles
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site
  • Area rugs in public areas
  • Area rugs in room
  • Smooth flooring in room
  • Tile flooring in public areas

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Wet bar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • Balcony
  • Separate dining area
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi and wired internet
  • Free local calls
  • Desk chair

Food and drink

  • Full-sized refrigerator/freezer
  • Freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Griddle
  • Toaster
  • Cookware, dishes, and utensils
  • Dishwasher
  • Dining table
  • Kitchen island

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only
  • Cleaning supplies

Special features

Dining

Pick&Chill Rooftop Snack - This poolside rooftop bar serves light fare only.

Fees & policies

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 50 per stay
  • Pets are allowed for an extra charge of USD 50 per pet, per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Long-term renters welcome.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

Cashless transactions are available.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

By Marriott Cancun Zone Cancun

Residence INN Cancun Hotel Zone

Residence Inn by Marriott Cancun Hotel Zone Hotel

Residence Inn by Marriott Cancun Hotel Zone Cancun

Residence Inn by Marriott Cancun Hotel Zone Hotel Cancun

Frequently asked questions

Does Residence Inn by Marriott Cancun Hotel Zone offer free cancellation for a full refund?

Yes, Residence Inn by Marriott Cancun Hotel Zone does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Residence Inn by Marriott Cancun Hotel Zone?

Yes, there are 2 outdoor pools. Guests have pool access from 8:00 AM to 8:00 PM.

Are pets allowed at Residence Inn by Marriott Cancun Hotel Zone?

Yes, cats and dogs are welcome. There's a charge of USD 50 per pet, per stay, and there's also a deposit of USD 50 per stay. Service animals are exempt from fees.

Is parking offered on site at Residence Inn by Marriott Cancun Hotel Zone?

Yes, there's free self parking.

Is airport shuttle service offered by Residence Inn by Marriott Cancun Hotel Zone?

Yes, a free airport shuttle is available.

What are the check-in and check-out times at Residence Inn by Marriott Cancun Hotel Zone?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Express check-out and contactless check-in and check-out are available.

Is there an onsite casino at Residence Inn by Marriott Cancun Hotel Zone?

No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (18-min drive) and Dubai Palace Casino (19-min drive) are both nearby.

What is there to do at Residence Inn by Marriott Cancun Hotel Zone and nearby?

Residence Inn by Marriott Cancun Hotel Zone has 2 outdoor pools and a 24-hour fitness center.

Does Residence Inn by Marriott Cancun Hotel Zone have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes a coffee maker, a toaster, and a griddle.

Does Residence Inn by Marriott Cancun Hotel Zone have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Residence Inn by Marriott Cancun Hotel Zone like?

Residence Inn by Marriott Cancun Hotel Zone is a short 2-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 10 minutes' walk from Nichupté Lagoon. Travelers say that the hotel is in a great location.

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Reviews

Residence Inn by Marriott Cancun Hotel Zone Reviews

8.8

Excellent

9.2

Cleanliness

8.6

Amenities

9.0

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was a highlight with many delicious choices, including local and American options, and a daily changing menu. (141 reviews)
  • The rooftop pools were clean, beautiful, and offered a unique perspective with lovely views. (65 reviews)
  • Free parking was a convenient and ample bonus for guests. (7 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Breakfast
Food
Location
Airport
Restaurant
Taxi
Beach
Car

Reviews

Verified

10/10 Exceptional

Clean room, i like very much this hotel
JACOBO ALEJANDRO, 3-night trip
Verified

8/10 Very good

Room was nice and clean comfortable place to stay we got in late off of the plane and there was barely any food. Thought there was a bar and restaurant there not really a bar and restaurant.
Shelbi, 1-night trip
Verified

10/10 Exceptional

Breakfast was awesome and the property is very clean very quiet i loved it and enjoyed staying at this hotel.
Josseline, 15-night trip
Verified

8/10 Very good

The rooftop pool and bar had a lovely view of the ocean and the mangroves in front. Breakfast was good and the shuttle to the airport was efficient — but you have to book it 48 hours in advance. It is not beachfront but some rooms have an ocean view. Relatively quick trip to airport. Perfect for an overnight stay.
Lacey, 1-night trip
Verified

10/10 Exceptional

Stay was amazing, property was well maintained and all the staff members were amazing!
Rathan, 4-night trip
Verified

10/10 Exceptional

Beautiful hotel, convenient to the airport. Hot breakfast and friendly staff. Would recommend this hotel.
David, 1-night trip
Verified

10/10 Exceptional

Extraordinary! Beautiful family experience in this hotel. Love it! Big rooms, with all the amenities, fridge, microwave, tv, all you need in your room, very nice and quiet place. Two pools on the roof, one for children and the other one for adults where you have a bar. Beautiful view. Staff very friendly, kind and professional. Breakfast complete, many options of meals. Free parking with a lot of spaces. Security people.
Erika Alejandra, 1-night trip
Verified

10/10 Exceptional

We stayed 14 days at the hotel and were very pleased with the size of the room. The breakfast was a buffet style with many delicious choices. Staff was very welcoming and informative. I loved that they offer a shuttle that drops you off at a few popular hotel zone locations. The only draw back is that they are located about a 6 minute drive from all the hotels; making it less attractive for guests that like to walk around and catch the public transportation.
Rebecca, 10-night trip
Verified

10/10 Exceptional

Clean room, nice staffs, delicious breakfast, fair prices
Min, 6-night trip
Verified

10/10 Exceptional

Great breakfast
Jason, 1-night trip
Verified

8/10 Very good

The room was clean, and the beds were comfortable.
Raziur, 4-night trip
Verified

10/10 Exceptional

Easy check-in and good breakfast
Yogesh, 1-night trip
Verified

10/10 Exceptional

Had a wonderful stay in Cancun. The breakfast was excellent with plenty of options for both my partner and I.
David, 2-night trip
Verified

10/10 Exceptional

Clean and spacious
Shaunak, 3-night trip
Verified

10/10 Exceptional

Glad you asked our experience was excellent! I was amazed by how security was there very attentive to the guests quiet atmosphere!
Michele, 3-night trip
Verified

10/10 Exceptional

The hotel is located close to airport, major beaches. The staff was friendly and the room clean.
Demetrio, 4-night trip
Verified

8/10 Very good

Clean room, good location
Daniel, 2-night trip
Verified

10/10 Exceptional

Fantastic experience at the Residence Inn by Marriott Cancun. The staff were friendly and attentive, the room was spotless and very comfortable, and the kitchenette was a great bonus. Breakfast was fresh with good variety, and the location was convenient and quiet. Excellent value and service—would definitely stay here again!
Colleen, 1-night trip
Verified

10/10 Exceptional

Staff were courteous and welcoming.
KENDALL, 5-night trip
Verified

6/10 Good

Pet friendly
PAULO, 3-night trip
Verified

8/10 Very good

The hotel staff were excellent. The facilities were great. I was a little disappointed that there was no beach access or beach club.
ALEJANDRO GONZALEZ, 14-night trip
Verified

10/10 Exceptional

Great service and friendly staff. I enjoyed my stay
Maria, 3-night trip
Verified

10/10 Exceptional

Great room
Mikhail, 3-night trip
Verified

10/10 Exceptional

Clean hotel smell nicely. The pool and the view is beautiful. Securities was nice and helpful. Receptionist as well. The breakfast was very neat and delicious. I Love the hotel. If I go back again I will chose Résidence Inn again.
Cassandra, 5-night trip
Verified

10/10 Exceptional

Friendly staff!
Peeyush, 6-night trip