TV was blasting when we entered room, but there was no remote. Had to go to the front desk twice to get one that worked. Smoke detector ripped off the wall. Housekeeping tried to enter room twice before check out time-despite us letting them know we were still occupying it.
April
April,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 1 日
Stressed and this hotel added to it!
We booked due to power outage at our home and the surrounding area. The room had a funky smell but we dealt with it. We checked in about 7:00PM after cleaning up storm damage and let our kids use the pool. Went to take showers and had NO hot water the entire night. The room had no toiler paper or kleenex and went to the front desk to ask for more first thing in the morning and received terrible customer service. The real kicker is the hotel staff called my cell at 2:37am! Asked if we were keeping our reservation for the night. Who calls at that time? Woke up the entire room and no one could get back to sleep. I had to be up for work at 5:00am. They lady I spoke with in the lobby after being told there was no manager (who was putting the food out for the breakfast) was the only person with good customer service. The lady at the lobby desk (please check who was there at 7:30am) was horrible! The lady with the food told me I would receive a reduced rate for the room and that we could have a later check out. We still have no power and need to stay somewhere but I will never go to this hotel again!
Cynthia
Cynthia,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 7 日
Tyrone
Tyrone,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 9 日
TERRY
TERRY,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 25 日
Hotel stay at the Pittsburgh airport
I had an overnight business trip in Pittsburgh
Richard
Richard,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 7 日
Everything was as expected. Clean, quiet, comfortable. Check in was simple. Just make sure the desk person understands and writes the correct time if using the park and fly option. The lady at the desk wrote down my flight time not my need to arrive at the airport time on the shuttle schedule. Easily corrected in the morning because there was enough room on the shuttle. Return from the airport was simple. Just call the front desk once you get back and they will send the shuttle to pick you up. Shuttle drivers were great, kind and efficient. I would use this hotel again for a trip.
Todd
Todd,1 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 1 月 28 日
nothing
Monika
Monika,3 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 17 日
Randall
Randall,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 1 月 15 日
真实旅客
1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 2 日
Our trip was a central hub for 3 great football games. The property was older but it was staffed with helpful and considerate employees. The staff worked hard to keep it clean. I would stay again in the future.
Jon
Jon,4 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 17 日
Dennis
Dennis,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 16 日
Good experience.
Daniel
Daniel,1 晚行程
Expedia真实住客点评
2/10 很差
2024 年 12 月 14 日
Scott
Scott,1 晚行程
Expedia真实住客点评
8/10 很好
2024 年 12 月 13 日
Everything was fine except the breakfast. I don't expect much from a hotel breakfast but this was really bad. At least the coffee was hot.
真实旅客
1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 11 日
Love the staff, the pool and the breakfast in the morning
john
john,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2024 年 12 月 11 日
andrew n
andrew n,3 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 10 日
Staff was very nice
james
james,3 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 10 日
Nice
Gary W.
Gary W.,2 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 8 日
Valarie
Valarie,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 6 日
Nathan
Nathan,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 5 日
真实旅客
3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 11 月 27 日
Its across from another property and next to a dunkin donuts. It was conveniently located. The room was quiet and efficient. I like the coffee bar type amenities as well