I made this reservation online with the intention to pay later when I arrived since I knew it would be several hours before I got there. However, shortly after booking, they attempted to charge my card for about $50. My card was locked, so the payment was declined.
When I arrived at the hotel about 9 hours later, they informed me that the reservation had been canceled due to the declined payment, which seemed odd since I had specifically selected the "pay later" option. The staff said, "Oh well, we can offer you a different room for the same price," but I’d have to move to a different room the following day. At this point, it was nearly 2 AM, and the man at the front desk was polite and accommodating, so I agreed.
When I walked into Room 108, the smell immediately hit me. It was awful—like a mix of stale smoke and mildew, like someone had been chain-smoking in there for days, and the air was thick and suffocating. I tried to look past it, I started to look around and noticed the microwave door was greasy with some orange stuff on it, the sink had hair in it, and the worst part: there was dirt on the bed, and the sheets had brown stains all over them.
I went back to the front desk and requested a refund. I’ll never stay at a hotel that can’t even bother to clean their rooms properly. It was hands down the worst hotel I stayed at during my entire trip.