This has always been a nice hotel to stay in, very central in Inverness and right alongside the railway station (which is why I use it, as a resident elsewhere in the Highlands). It was grand once, and they are working hard to keep it in good condition, but it has a slightly worn feel, with signs of damp around the shower for example.
However, the bed was comfortable, there was tea and coffee making facilities with complimentary biscuits, and a good quality TV. It was a welcome respite after a long, disrupted rail journey from London!