I recently stayed at this hotel and found the experience to be a bit of a mixed bag. On the positive side, the room was very clean and comfortable—exactly what you'd hope for when traveling. The bed was cozy, the space was well-kept, and overall, it provided a quiet and restful environment.
However, the service left something to be desired. The team members working the front desk during afternoon check-in, as well as those at the bar and during breakfast, were not particularly warm or welcoming. Interactions felt rushed or indifferent, which was disappointing.
That said, I do want to acknowledge the woman working in the morning—she was a bright spot in the experience. Friendly, helpful, and genuinely kind, she stood out from the rest of the staff and helped make the morning more pleasant.
Overall, if you're looking for a clean and comfortable place to sleep, this hotel delivers. But if service and hospitality are high on your list, you might find the experience lacking—unless you're lucky enough to cross paths with the morning staff member who truly knows how to make guests feel welcome. Close to train station, attached, lots of great shopping and cafes/restaurants nearby.