There’s no toothpaste and toothbrush, don’t have napkins
Lingyan
1 晚家庭旅行
10/10
Our family like the hotel, the room is spacious, clean.
Ning
1 晚家庭旅行
10/10
Beautiful hotel near the luxury outlet mall and wineries. About 20 minutes from Niagara Falls by car.
They sent a special treat to our room to celebrate my daughter’s birthday!
Heather
1 晚家庭旅行
10/10
Great stay
Darya
1 晚行程
10/10
Everything great as every time we stay at the resort, we love it and will keep coming back
Roberto
1 晚家庭旅行
10/10
Shelley
2 晚行程
10/10
Everyone was so helpful and friendly. We felt very welcome!
Kim
2 晚行程
8/10
It’s a nice experience to stay at the White Oak as usual!
Shia-Chen F
1 晚家庭旅行
10/10
Very happy with our stay, staff are so incredible, beautiful rooms and experience overall.
James
1 晚行程
8/10
Chelsea
1 晚行程
10/10
真实旅客
1 晚行程
10/10
真实旅客
1 晚结伴旅行
10/10
真实旅客
1 晚结伴旅行
6/10
First off the staff were extremely attentive and polite so top marks there. The food for an establishment of this level should be a lot better especially considering the price like 32 dollars for a duck confit poutine was a disappointment. The rooms are dated especially the washrooms, and the pool area is too small and crowded needs a refresh. The value for money is simply not there. The property was quiet and restful but amenities were weak.
Donald
1 晚家庭旅行
10/10
Enjoyed my stay for the weekend. It was great customer service from checkin to checkout. The Liv restaurant staff was very professional and friendly service all around, the breakfast is what we had and the food was amazing, a chef’s kiss amazing!
Tod
1 晚结伴旅行
2/10
Candice
1 晚行程
6/10
Shower water was like warm at best.
In room air unit was so loud and squeaky it was in useable.
Office chair was a broken conference room chair.
Intoxicated people roaming hallways up to 2 am making sleep impossible.
真实旅客
1 晚行程
10/10
真实旅客
2 晚行程
10/10
We enjoyed our stay. Comfortable rooms, friendly staff and good food. Will stay again
Renee
1 晚行程
8/10
Gordon and Preeti
2 晚家庭旅行
10/10
Anthony
1 晚行程
10/10
Kimberly
1 晚行程
6/10
Irene
1 晚行程
10/10
Excellent customer service
Svitlana
1 晚行程
10/10
Resort was very clean and staff are very friendly, helpful and eager to please. Food was outstanding at both Play and Liv. Rooms were quite nice but I was disappointed with the bathroom and the “fridge” in our room. The bathroom was cramped and finishes were tired and seemingly old. You may have been able to fit 4 bottles of water inside the extremely small fridge. Pool area was ok. Nothing luxurious but well kept and clean.