In the heart of Newcastle, Crystalbrook Kingsley offers a luxurious retreat with modern comforts. Savor breakfast at Roundhouse or unwind in the garden and enjoy free WiFi. The helpful staff has left a lasting impression on previous guests.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Parking available
Free WiFi
Connecting rooms available
Air conditioning
Bar
Main amenities (12)
Daily housekeeping
Near the beach
Restaurant and bar/lounge
Breakfast available
Free use of bicycles
Valet parking
Room service
Coffee shop/cafe
2 meeting rooms
Terrace
24-hour front desk
Garden
Feel at home (6)
Connecting/adjoining rooms available
Television
Garden
Terrace
Daily housekeeping
Laundry facilities
The current price is CNY1,007
CNY1,007
CNY1,107 total
includes taxes & fees
May 17 - May 18
Why we love this property
Foodie's paradise
The hotel features buffet breakfast with vegan options, highlighting local ingredients. Winery tours await nearby.
Dreamy sleep essentials
Wrapped in plush bathrobes, guests drift off on Tempur-Pedic mattresses with premium linens. Blackout drapes ensure perfect slumber in this luxury hotel.
At Crystalbrook Kingsley, you'll be just a 5-minute drive from Newcastle Civic Theater and Nobbys Head Beach. The rooftop bar is a great place to grab a drink, and guests looking for a bite to eat can check out Roundhouse, which serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include free bike rentals, a terrace, and a garden. Fellow travelers love the helpful staff and overall property condition.
At a glance
DONE
Hotel size
130 rooms
Arranged over 9 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in/out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Children aged 4 and younger eat free breakfast
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Secured covered onsite valet parking (AUD 50 per day; includes in/out privileges)
Wheelchair-accessible parking on site
Limited valet parking on site
Height restrictions apply for onsite parking
Offsite parking within 3281 ft (AUD 15 per day)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Water dispenser
What to do
Beach nearby
Ecotours nearby
Hiking/biking trails nearby
Mountain biking nearby
Horse riding nearby
Scooter/moped rentals nearby
Working away
2 meeting rooms
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Free bicycle rentals
Bike storage
Facilities
Built in 2021
Safe-deposit box at front desk
Garden
Terrace
Bicycle parking
At least 80% of food locally-sourced
Vegan dining options
Vegetarian dining options
Locally-owned & organized tours & activities
Local artist showcase
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Water dispenser
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Hand-held showerheads
Raised toilet seat
Raised toilet seat height (inches): 18
Grab bar near toilet
Toilet grab bar height (inches): 20
Well-lit path to entrance
Room amenities
Be entertained
55-inch Smart TV
Digital TV channels
Streaming services
Home comfort
Air conditioning (climate-controlled)
Minibar
Espresso maker
Electric kettle
Bathrobes and slippers
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Tempur-Pedic mattress
Freshen up
Rainfall showerhead
Shower only
Designer toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Electrical adapters/chargers
Food and drink
Mini-fridge
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Water-efficient toilets only
Mobile key entry
Guidebooks/recommendations
Restaurant dining guide
Special features
Dining
Roundhouse - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Romberg's - Onsite rooftop bar. Open daily.
Ms Mary - This café serves breakfast and lunch. Guests can enjoy drinks at the bar. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately AUD 39 for adults and AUD 20 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for AUD 70.0 per day
Parking
Covered valet parking costs AUD 50 per day with in/out privileges
Parking is available nearby and costs AUD 15 per day (3281 ft away)
Parking height restrictions apply
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a smoke detector and a security system on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Also known as
Crystalbrook Kingsley Hotel
Crystalbrook Kingsley Newcastle
Crystalbrook Kingsley Hotel Newcastle
Frequently asked questions
Does Crystalbrook Kingsley offer free cancellation for a full refund?
Yes, Crystalbrook Kingsley does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Crystalbrook Kingsley?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Crystalbrook Kingsley?
Yes. Valet parking costs AUD 50 per day. Parking spots may be limited.
What are the check-in and check-out times at Crystalbrook Kingsley?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Crystalbrook Kingsley and nearby?
Have fun during the warmer months with activities such as cycling. Additional recreation nearby includes ecotours and segway rentals. Crystalbrook Kingsley also has a garden.
Are there restaurants at or near Crystalbrook Kingsley?
Yes, there's an onsite restaurant, Roundhouse.
What's the area around Crystalbrook Kingsley like?
Crystalbrook Kingsley is in Newcastle City Centre, a short 3-minute walk from Civic Station and 18 minutes' walk from Newcastle Beach. Travelers give top marks for the hotel's prime location.
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Reviews
Crystalbrook Kingsley Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.6
Cleanliness
9.0
Amenities
9.0
Staff & service
9.4
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was excellent and the buffet was top notch with delicious food. (7 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Restaurant
View
Parking
Location
Bar
Food
Bed
Breakfast
Reviews
Verified
8/10 Very good
Mar 16, 2026
Really well appointed hotel room product - good stay, no issues
Andrew
Andrew, 1-night trip
Verified
10/10 Exceptional
Jan 10, 2026
Clean, great location, and friendly staff.
Noel
Noel, 3-night trip
Verified
10/10 Exceptional
Jan 26, 2026
Location, clean rooms
Shalendra
Shalendra, 2-night trip
Verified
10/10 Exceptional
Jan 1, 2026
The room was very clean and tidy, the staff was very friendly.
Theresa
Theresa, 1-night trip
Verified
8/10 Very good
Jan 2, 2026
Lovely hotel with great staff. Bed nice and comfy. Room service was very quick and tasty food
Kathy
Kathy, 1-night trip
Verified
10/10 Exceptional
Jan 9, 2026
It’s a lovely spot to stay. Ideally located. Luxurious & very well staffed. Very happy.
ROBERT
ROBERT, 4-night trip
Verified
10/10 Exceptional
Feb 4, 2026
Lovely room; excellent bed and slept well. Facilities on site are good. Nearby park is convenient for a pleasant walk. Only suggestion is when they replace the towels please buy the bath sheets.
Debbie
Debbie, 1-night trip
Verified
10/10 Exceptional
Jan 11, 2026
The most comfortable mattress on the planet!
Dorota
Dorota, 2-night trip
Verified
8/10 Very good
Dec 2, 2025
The room was lovely and very comfortable.
Debbie
Debbie, 1-night trip
Verified
10/10 Exceptional
Nov 14, 2025
Great room, really well designed.
Excellent staff and the valet parking was fantastic.
Philip
Philip, 1-night trip
Verified
10/10 Exceptional
Dec 22, 2025
The staff the room everything was perfect. It’s a beautiful place. I’d recommend it to anybody. Great location central super.
Narelle Marie
Narelle Marie, 1-night trip
Verified
8/10 Very good
Oct 26, 2025
Anniversary stay. Close to dinner and breakfast
Rebecca
Rebecca, 1-night trip
Verified
10/10 Exceptional
Oct 25, 2025
AC kept very comfortable and staff very friendly and helpful
Kylie
Kylie, 1-night trip
Verified
8/10 Very good
Feb 4, 2026
Nice modern hotel with comfortable rooms and a good breakfast buffet.
I did find a hair in the mushrooms at breakfast. Staff was apologetic, but I was a little surprised no small goodwill gesture (like a comped coffee) was offered. Overall, a pleasant stay with a minor service miss
Nazrina
Nazrina, 1-night trip
Verified
10/10 Exceptional
Oct 23, 2025
Great location, amazing view from the rooftop, great amenities in the room, comfortable bed, quiet room, and felt well looked after by staff with their consideration for guest needs. One of my favourite hotels to stay at.
Melanie
Melanie, 2-night trip
Verified
10/10 Exceptional
Dec 4, 2025
The cleanness of the room, and topnotch customer service
Sylvia
Sylvia, 2-night trip
Verified
10/10 Exceptional
Sep 2, 2025
Great location
Melinda
Melinda, 1-night trip
Verified
10/10 Exceptional
Sep 13, 2025
Loved staying there ... so central to everything
Erica
Erica, 1-night trip
Verified
10/10 Exceptional
Sep 29, 2025
Easy check-in ..room felt big for a standard size . Excellent location and the staff super friendly and knowledgeable about the local area
Scott
Scott, 3-night trip
Verified
10/10 Exceptional
Jul 26, 2025
Nice hotel in excellent location
Nice hotel in excellent location. Loved the buffet breakfast and they looked after our bags for several hours.
Cameron
Cameron, 1-night trip
Verified
10/10 Exceptional
Nov 25, 2025
They have wonderful modern amenities, the room was spotless and the service was friendly. :)
Savannah
Savannah, 1-night trip
Verified
8/10 Very good
Feb 4, 2026
The comfiest bed ever but a terrible noise in our room all night. Explained to staff on departure and said they would get maintenance to look at it. Surely we werent the first people to hear it .
Libby
Libby, 1-night trip
Verified
10/10 Exceptional
Nov 2, 2025
The place was lovely. We caught the tram a few times only when it was raining. Close to everywhere we wanted. Staff was very helpfull and the place was very clean and easy to use.
Kimberley
Kimberley, 2-night trip
Verified
10/10 Exceptional
Oct 8, 2025
Beautiful modern and comfortable room.
Anne-Maree
Anne-Maree, 2-night trip
Verified
10/10 Exceptional
Jun 16, 2025
Fab weekend stay
Great stay, beautiful stylish room. Clean, comfy & great location