Booked as a birthday celebration. Room upgraded on arrival which was unexpected and amazing.
Room huge as we were moved to a suite which was such a fabulous surprise
Staff all very polite and professional. We approached a little early to see if we could leave our cases but our room was available
The whole property needs updating. Dining room has ripped and torn seating, and smells like a public toilet
Although we had a suite which we were hugely grateful for, again all of it wanted updating. Huge desk area with TV stood on in lounge was tatty, shabby, needed at least repainting if not updating. Leather chairs in room might mismatched with fabric sofa. Chairs old, leather cracked. Bed dipped in the middle. Frame had what looked like painted plywood under the mattress
We would definitely stay again, location so central and near railway station.
Bar area lovely and staff were an asset but for a radiosonde really needs a huge programme of refurbishment