Mex Hoteles

4.0 star property
Hotel with 2 restaurants, near Puerto Cancun Marina Town Center

Choose dates to view prices

In Downtown Cancun, Mex Hoteles offers a vibrant atmosphere with a bar, restaurant, and outdoor pool. Stay productive in the 24-hour business center or break a sweat at the gym; then unwind in your room with free WiFi. The helpful staff has left previous guests feeling right at home.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Coffee shop/cafe
  • 24-hour business center
  • 4 meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Snack bar/deli

For families (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Elevator
  • Minibar
  • Free self parking
The current price is CNY338
CNY442 total
includes taxes & fees
Jun 7 - Jun 8

Room options

Available filters for rooms
Showing 2 of 2 rooms

Standard King

8.2 out of 10
Very good
(50 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

STANDARD DOUBLE

  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
28 Av Carlos Nader 2, Cancun, QROO, 77500

What's nearby

  • Mercado 23 - 6 min walk - 0.6 km
  • Las Palapas Park - 8 min walk - 0.7 km
  • Benito Juarez Municipal Building - 10 min walk - 0.9 km
  • Xbalamqué Theater - 10 min walk - 0.9 km
  • Plaza 28 - 19 min walk - 1.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 25 min drive
  • Tulum Intl. Airport (TQO) - 148 min drive

Restaurants

  • ‪Subway - ‬8 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪El Paisano Del 23 - ‬9 min walk
  • ‪La Suegra - ‬8 min walk
  • ‪Taqueria Coapeñitos - ‬2 min walk

About this property

Mex Hoteles

At Mex Hoteles, you'll be just a 5-minute drive from Plaza Las Americas and Ultramar Ferry Puerto Juárez. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Ballenitas Terraza, one of 2 restaurants, which serves Caribbean cuisine and is open for lunch and dinner. A bar/lounge, a fitness center, and a snack bar/deli are other highlights. The helpful staff and location get great marks from fellow travelers.

At a glance

DONE

Hotel size

    • 100 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Express check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free covered onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Snack bar/deli

Traveling with children

  • Children's menu

Working away

  • 24-hour business center
  • 4 meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Multilingual staff
  • Pool loungers

Facilities

  • Mosquito nets
  • Fitness center
  • An outdoor pool
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • 49-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Ballenitas Terraza - This seafood restaurant specializes in Caribbean cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Casa Nader - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 20 for adults and USD 10 for children

Children & extra beds

  • Rollaway beds are available for USD 25 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10:00 PM

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Mex Hoteles Hotel
Mex Hoteles Cancun
Mex Hoteles Hotel Cancun

Frequently asked questions

Does Mex Hoteles offer free cancellation for a full refund?

Yes, Mex Hoteles does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Mex Hoteles?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 10:00 PM.

Are pets allowed at Mex Hoteles?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Mex Hoteles?

Yes, there's free self parking.

What are the check-in and check-out times at Mex Hoteles?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Express check-in is available.

Is there an onsite casino at Mex Hoteles?

No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (4-min drive) and Dubai Palace Casino (5-min drive) are both nearby.

What is there to do at Mex Hoteles and nearby?

Mex Hoteles has an outdoor pool and a fitness center.

Are there restaurants at or near Mex Hoteles?

Yes, there are 2 onsite restaurants, featuring Caribbean cuisine.

What's the area around Mex Hoteles like?

Mex Hoteles is in Downtown Cancun, a short 11-minute walk from Las Palapas Park and 10 minutes' walk from Benito Juarez Municipal Building. Travelers love the hotel's prime location.

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Reviews

Mex Hoteles Reviews

8.0

Very Good

8.2

Cleanliness

7.8

Amenities

8.4

Staff & service

7.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was a highlight of the day, described as quick, tasty, and very good. (5 reviews)
  • The pool area offers a great view and a smaller pool with a nice rooftop bar. (5 reviews)
  • The gym was great with a good view and sufficient facilities. (4 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Shower
Location
Water
Restaurant
Air conditioning
Bar
Lobby
Food

Reviews

Verified

10/10 Exceptional

NIce and clean room nice service
Stéphane, 1-night trip
Verified

8/10 Very good

Amazing time there, the staff is super nice and very helpful. Very clean and modern room and hotel. We enjoyed our stay a lot!
maram, 7-night trip
Verified

8/10 Very good

Great location for the Ado bus terminal. Excellent breakfast & very nice roof bar.
Malcolm, 1-night trip
Verified

10/10 Exceptional

The staff were really friendly and very helpful to an first time visitor to Mexico, particularly a senior!!
DAVID, 1-night trip
Verified

6/10 Good

The staff were kind, the breakfast was a large spread but I arrived late, so that’s on me, however, the rooms smell mouldie
MARIE, 1-night trip
Verified

10/10 Exceptional

The staff on the rooftop are second to none. Great gym. Nice cool pool. I will definitely be staying there again.
Donald, 4-night trip
Verified

10/10 Exceptional

Friendly staff, spacious rooms totally worth it
Likhith, 4-night trip
Verified

8/10 Very good

I have stayed here 5-6 times. This was the best! Hot water! Safe, secure and air conditioned worked and pool was open. Worth the money
DAVID, 4-night trip
Verified

10/10 Exceptional

Loved it!
Donald, 3-night trip
Verified

10/10 Exceptional

Easy and great for a cheap location to stay with multiple touristy locations nearby
Marcos Paulo, 3-night trip
Verified

10/10 Exceptional

Nice hotel and across from bus station
Mark, 2-night trip
Verified

8/10 Very good

Clean hotel, nice lobby, nice pool area and bar. Safe with Security, underground parking, pretty easily accessible to some good restaurants, some WAY overpriced so watch for tourist traps. It shouldn't cost $45 for a breakfast toast with a couple eggs and a juice.. The options are confusing at the hotel, no one speaks English.
On the way to Karaoke Bar, good Taco's! Main Strip, beside Hotel.
Beauty around.
Ferry view to Isla Mujeres (45 min walk) 10 min by car.
Isla Mujeres ($40 return ticket CDN)
Dino, 7-night trip
Verified

10/10 Exceptional

Staff was friendly, kind, supportive and welcoming.
Kobe, 9-night trip
Verified

10/10 Exceptional

Hotel is very close to the ADO station and my room was clean, the bed was comfortable and the staff was helpful. Hotel is a good value for the price. The buffet breakfast was very good.
Kathryn, 1-night trip
Verified

6/10 Good

You get what you pay for , that’s all I’m saying.
Denise, 1-night trip
Verified

2/10 Poor

Room very loud
Xuan, 4-night trip
Verified

10/10 Exceptional

-
Ram, 4-night trip
Verified

8/10 Very good

We liked the place 😀
Francisco, 2-night trip
Verified

2/10 Poor

On arrival I was told that the property was going to renovate the rooftop. I asked for compensation and they said they would get back to me and they never did.
Donald, 2-night trip
Verified

2/10 Poor

They renovated the rooftop without informing guests. Construction was noisy and the pool, restaurant, and rooftop were closed osed. Fortunately, the gym was open but they still have not repaired the touchscreen on their bike which I requested in December.
Donald, 3-night trip
Verified

8/10 Very good

Nice place to stay quiet safe and compfort staff very friendly close to alot of restaurant puerto cancun and zona hotelera enjoy my staying will come back thanks
Oscar, 2-night trip
Verified

10/10 Exceptional

Great location,great love to stay
Manuel, 4-night trip
Verified

6/10 Good

Rooms not modern. Location is good.
Thomas, 1-night trip
Verified

4/10 Fair

The alleys surrounding the hotel was so bad. Me and my friend Unfortunately, very poor AC which was the main downside of our stay. As for the area around the property was
Kaya, 2-night trip
Verified

6/10 Good

The first day we did not hace a good impression because a/c and hot water were not working, the lights in the hallway were poor and the mirror en the bathroon
ULISES, 6-night trip