I could not stay in the room due to the fact it was 83° in it. When I contacted Kasa to see what could be done about it, the answer was nothing. There was no attempt to offer me another room, possibly at a lower floor at a lower that might be a better temperature. When I asked for a refund, that was denied. My experience was that Kasa did not care about customer comfort. That’s unfortunate since I’ve stayed there before and have recommended the Maverick to others. Given the circumstances of extremely high heat in the Pittsburgh area I was not warned in advance of my arrival that the room was gonna be hot. I will no longer recommed this hotel.
Ted
Ted,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 21 日
Allen
Allen,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 21 日
AMAZING
Amazing hotel! WILL STAY AGAIN
Aly
Aly,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 21 日
Room was great and the building has lots of character. Great location. Would definitely stay there again!
Jeremy
Jeremy,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 14 日
Thomas
Thomas,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 14 日
The AC in our room wasn’t working, but other than that, convenient location and good quality for the price.
Emily
Emily,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 12 日
Penthipa
Penthipa,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 10 日
Cassandra
Cassandra,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 9 日
Char
Char,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 29 日
Derek
Derek,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 27 日
Marty
Marty,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 24 日
Bryan
Bryan,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 22 日
Giant beautifully appointed rooms.
Kimi
Kimi,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 17 日
真实旅客
7 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 16 日
william
william,4 晚结伴旅行
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 16 日
Not a great experience! Spent hours on the phone trying to get all of my four rooms secured through their virtual check-in. Had to scan the state issued ID's of all of my travel group and add in credit card information all so they don't have to pay for a receptionist to help get you into their hotel. I will never sign up for this process again and recommend no one to use Kasa if they appreciate their time and patience.
Robert
Robert,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 15 日
Very nice staff. Room had the essentials. We would return.
Josh
Josh,3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 14 日
The no-staff concept is a bit distopian, but the do-it-yourself tablet check-in worked well enough. The building and room had character. The bar/restaurant was not operating so i can't comment on that. They were shooting a movie there so the front door was jard to find let alone access. Interesting place but I probably wouldn't do a repeat visit.