The customer service is horrible. I just called this morning to follow up on my deposit and I spoke with Sheila and she sounds like she’s very aggravated already early in the morning and I’m asking questions about my bill and she’s like I can send you your receipt so you can see the breakdown and then I’m like well I’m sorry that you sound very aggravated this morning. What was your name again and she’s like have a good day and hung up on me. What kind of customer services that I worked in hospitality and we did not talk to customers that way.
Mabel
Mabel,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 28 日
William
William,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 26 日
Kelly
Kelly,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 21 日
Veverly
Veverly,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 17 日
Evan
Evan,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 13 日
Vicky
Vicky,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 30 日
All service was very good except cleaning our room the toilet was not cleaned and they did not leave a floor mat for when we get out of the shower.
Clifford
Clifford,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 19 日
Terence
Terence,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 18 日
Liliana
Liliana,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 5 日
Tori
Tori,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 3 日
The hotel itself offered everything I expected. The front desk staff however, was not very friendly.
Hege
Hege,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 18 日
David
David,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 11 日
Indicated it was 0.2 miles from historical district and was further away
Raymond
Raymond,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 8 日
Dianelys
Dianelys,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 5 日
Clean and modern amenities!
Amy
Amy,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 5 日
Robert
Robert,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 4 月 30 日
Beautiful and quiet
Kathy
Kathy,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 24 日
The location was difficult because there are many Hilton properties. When we were trying to find our way back it was difficult to get the correct location.
Tamara
Tamara,2 晚行程
Expedia真实住客点评
8/10 很好
2025 年 4 月 24 日
The location is the main reason we selected this hotel, besides the fact that its a Hilton property and the price was reasonable for our week of vacation. That being said, the room was spacious and comfortable except for the bed. The mattress was extremely uncomfortable. It was like sleeping on a steel beam every night. Both my husband and I were very sore each morning. Otherwise, our accommodations were nice. There was also never anyone at the front desk when we went downstairs for assistance during normal hours. Thought that was strange.
Caitlin
Caitlin,4 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 4 月 22 日
Property is perfect location easy walk to the trolly. Super clean and the staff are human and caring. Enjoyed the ev plug in for free. Nice stocked food beer and snacks in the lobby. Breakfast is over priced and under developed.
ginetti
ginetti,3 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 20 日
Fantastic Location
Such a nice hotel with a great proximity to everything. It has a very posh feel to it. The rooms were spacious and nicely decorated. The lobby had a nice restaurant and bar. Very friendly staff. Out the doors you are right at the Old Town Trolley tour and the Fountain of Youth. You can definitely walk into town and to St. George street. It can be viewed as a bit of a walk, but a lot to see along the way. Would recommend the old jail, museum, store and fountain of youth tour. Perfect if you only have 1 full day.
We also loved that they accepted dogs (Golden Retriever) and were fine with him being left alone. Majority of the other hotels didn't allow dogs over 20-30 lbs and they weren't allowed to be left unattended. Main reason we went with the Hilton Garden. It did not disappoint.
Carly
Carly,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 15 日
Great place to stay.
Larry
Larry,2 晚浪漫旅行
Expedia真实住客点评
6/10 好
2025 年 4 月 12 日
Over priced
Hotel is 1& 1/2 miles from town. No restaurant's within walking distance.
FRANK
FRANK,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 10 日
I’m in a wheelchair and the room was perfect for me. Lots of room!