I've stayed here ten or so times and I never have an issue.This is my go to hotel the quality is terrific
Dominick
1 晚家庭旅行
10/10
Theresa
1 晚行程
10/10
真实旅客
1 晚行程
10/10
Mary
1 晚行程
6/10
Bed was hard as a rock and very uncomfortable. Four pillows on our king size bed were completely worn out and flat smaller than a throw pillow. Pool area was not as advertised no lounge chairs and water was disgusting. Look like it had not been cleaned in a long time. Breakfast options were limited and eggs were runny every single day we stayed for seven nights hotel was clean enough and staff was friendly. Very disappointed in the pool situation as we plan to spend our days lounging by the pool, but we’re unable to even sit around the pool at all due to lack of chairs and pool water conditions.
Stephanie
7 晚行程
8/10
The room itself was excellent. But I was terribly disappointed in the tv. I had only 9 available channels and 5 of them were sports channels. I am not interested in sports.
I was also disappointed that there weren't any chaise lounge chairs at the pool. There were only table chairs.
Debra
3 晚行程
6/10
Sara
3 晚结伴旅行
10/10
James
1 晚行程
6/10
First of all just trying to find the property was difficult. You go in the entrance to another hotel in order to get to Sure Stay.
Secondly, the hotel was dated and needs renovating. Blinds in the room did not work properly. No safe in the room. No clock in the room.
Thirdly, the breakfast was very basic. Unappetizing pastries. No meat. No yogurt.
Diane
3 晚家庭旅行
10/10
The staff was very friendly
Patricia
2 晚行程
4/10
Front desk staff and housekeeping staff was always rude and seemed like they didn’t want to help guests at all. One morning after 7 mornings of getting breakfast and bringing to our room we were told that all food had to stay in the breakfast area. There is no signage stating this and no one said anything the whole week.
Cheryl
8 晚家庭旅行
4/10
Marc
5 晚行程
2/10
2 fans in bathroom no way to turn on. Couldnt use the shower due to black mold, hinges on door were rusted. I took pictures. Run down in need of updating. Maintenance of room terrible. Not recommeneded.
Lisa
2 晚行程
6/10
The hotel was comfortable enough. I've stayed here several times. The room was very spacious, especially for the price. My only real complaint was the person who checked me in. Very disinterested in her job. Acted like I was interrupting her smoke break. Only did the bare minimum. Other staff (day and 3rd shift) were super nice. I was there 2 nights.
Jennifer
2 晚商务旅行
10/10
Nice place to visit and staff very helpful
Frances
2 晚浪漫旅行
6/10
Could not locate the hotel kept driving around the outlets area. Not well marked. Sign ok if coming from other direction. Next door hotel told us where us was.
Gail
1 晚浪漫旅行
8/10
We come down to Vero and stay here everytime. We like that it is right off of 95, staff is nice and breakfast in the morning is good 👍
Yahaira
1 晚浪漫旅行
2/10
Dirty, old, bathroom broken, no soso or shampoo
Bed made moise
Carpet was smelly like mold
Felt unsafe
Alessandra
1 晚家庭旅行
10/10
Patrick
1 晚行程
2/10
I stayed in many hotels all over the state of Florida and I have to say that this particular sure stay by Best Western was the worst experience I've ever had. The staff was rude the rooms were shabby housekeeping was intrusive and management or untrained and very unprofessional
Jason
6 晚行程
4/10
I gave this property one more try and they failed
No shampoo,no tissues, dirty,food skimpy. Thier way of cutting cost
Justin
3 晚行程
6/10
Very noisy, right beside interstate
Greg
1 晚行程
10/10
I was very pleased, and the staff was very nice. My room was clean, which is all I was looking for. Overall, I had a great experience.