Teníamos bastantes espectativas del lugar, todo estaba muy sucio, se nota que los cojines que tienen nunca se han lavado, entendemos el concepto, pero la limpieza no está peleada con lo eco, adicional nos quedamos sin agua toda la noche y al día siguiente, lo cual es vital en un hospedaje, incluso por salud, solicitamos el reembolso debido de la situación y nunca obtuvimos respuesta.
alejandra
alejandra,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 29 日
CAROL
CAROL,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 26 日
I am so happy with the hotel and everyone there. I want to mention Elizabeth Bustamante, Erika and Doris (massage), Abdiel (Elixir). To Santos, Gilberto and Andre’s the chef (Kin Toh). To Isaias from Italik, truly amazing server. To the wine expert Carlos and the tour guide Sabino. To the Temazcal expert Victor.
The atmosphere was amazing and very pleasant. The meal delicious. I recommend it. I feel very recharged.
Ariagna
Ariagna,7 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 19 日
Very different experience compare to big city. You can feel the air the breath, wake up with bird’s voice. Like in the jungle! The room is big and bed is comfortable.
Yan
Yan,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 18 日
Enzo
Enzo,3 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 9 日
Jose
Jose,4 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 19 日
The guest service was really terrible. We had to wait for an hour a half for a room to be ready and we came 1 hour after check-in. It was 90 degrees and we had to sit and they did not even offer water. The room only had one light and the matches didn’t work. We could not see all week. Our bathroom faucet was glued together and looked so cheap and tacky. Our room did not look like the photos. Our deck had nails and staples sticking out everywhere. We could not be barefoot. They did not come and clean our room or do turn down service.
Ally
Ally,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 12 日
Georgina
Georgina,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 9 日
Arquitetura do hotel e incrível
Andreza
Andreza,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 8 日
One of the most beautiful spaces we've ever stayed.
Ben
Ben,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 4 日
bruno
bruno,6 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 29 日
Ouso dizer que foi nossa experiência mais incrível em um hotel como casal.
Desde o manobrista até a saída fomos extremamente bem tratados.
A arquitetura é indescritível, único.
De fato os trajetos dentro do hotel não são confortáveis como uma calçada qualquer, tudo é de madeira, ou agua, ou telas e areia, o que torna tudo ainda mais diferente e interessante.
A beleza do local é realmente surreal, amamos a experiência completa, das velas a noite ao banho de banheira… a yoga de manha, o ritual de boas vindas.
Amanda
Amanda,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 26 日
Antonio
Antonio,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 9 日
Laura G
Laura G,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 7 日
Alejo Hector
Alejo Hector,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 1 日
For the price, not worth it.....but a cool place.
Awrsome and beautiful place......but for how much you pay, they should at least have a refrigerator, coffee in room and the option to close your blinds. Not everyone wants to show off while showering butt naked. The "clothing optional" disclaimer is not because people run around like its a nudist resort, it is because there is no real privacy. The balconies are open to neighbor.
The place is beautiful, it actually is!
If you are a christian (and I am) the "spiritual blessing" are annoying and way too much. We paid for a normal, plain massage but they still wanted to do a ceremony on us. We respectfully declined and they looked at us like we were crazy.
My recommendation is this is a 1 or 2 night stay, we stayed 3 nights. The tub/shower above us leaked into our room. The fan above bed is super loud. Privacy is bad.
Israel
Israel,3 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 1 日
Johny
Johny,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 29 日
Aside from the fact that Azulik is such a unique resort, the staff is what makes the place unforgettable!! Everyone we encountered are smiling and ready to assist. It’s one driving factor why I will be coming back to this resort.
Jennifer
Jennifer,2 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 28 日
Great
Holli
Holli,3 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 27 日
Great unique experience
Anil
Anil,2 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 27 日
I really liked Azulik
Byron
Byron,1 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 4 月 26 日
Beautiful hotel, the staff was very helpful specially the bellboy. The angel ladies (concierge) are super slow specially Pamela, she was not able to get us or keys and made a huge mess. Thanks to the bellboy who seems to be doing everything in the hotel the problem got solved. Food was outstanding although with a crazy price tag but that’s expected of Tulum. Rooms could be better clean dust and dirt everywhere after the “clean it” if you could put that all aside including the horrible smell of the water since is coming from the cenote and the smell is repulsive the hotel itself it’s beautiful. I highly recommend fixing the issue with the water and better cleaning service in the room, also no need for the concierge since they are useless and not helpful.