Immerse yourself in the tranquil surroundings of Kanak Unique Tulum, where you can unwind by the outdoor pool or explore the lush garden. Connect to WiFi and take advantage of free cabanas and sun loungers.
Kanak Unique Tulum puts you within a 15-minute drive of Tulum Mayan Ruins and Tulum Beach. An outdoor pool and a garden are offered, and in-room conveniences include sofa beds and refrigerators.
At a glance
DONE
Hotel size
6 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out time is 10:00 AM
Contactless check-out available
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests will receive an email from the property with reservation payment instructions within 24 hours of booking. Payment is made via a secure link and due within 24 hours of receiving the email.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Minimum Spring Break check-in age is 18
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING
Parking
Free offsite parking nearby
DONE
Transfers
Airport shuttle on request (available 24 hours)*
DONE
Offsite
Beach shuttle*
DONE
Other information
Smoke-free property
Property amenities
What to do
Beach shuttle (surcharge)
Services
Beach shuttle (surcharge)
Free pool cabanas
Pool loungers
Facilities
Safe-deposit box at front desk
Garden
An outdoor pool
Outdoor entertainment area
Outdoor furniture
Accessibility
Handrails in stairways
Upper floors accessible by stairs only
Stair-free path to entrance
Room amenities
Be entertained
50-inch Smart TV
Digital TV channels
Home comfort
Air conditioning
Ceiling fan
Window screens
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Soundproofed rooms
Queen sofa bed
Premium bedding
Select Comfort mattress
What to enjoy
Individually decorated
Separate dining area
Separate sitting area
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Designer toiletries
Hair dryer
Towels
Stay connected
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Food and drink
Full-sized refrigerator/freezer
Kitchenette
Free bottled water
Cookware, dishes, and utensils
Blender
Dining table
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of MXN 4000 per vehicle (one-way, maximum occupancy 4)
Beach shuttle service is offered for an extra charge
Late check-out can be arranged for an extra charge of MXN 500
Children & extra beds
Airport shuttle for children between the ages of 1 and 13 costs MXN 9000 (roundtrip)
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have elevators.
Onsite parties or group events are strictly prohibited.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards and debit cards.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number OLA171024CI5
Also known as
KANAK UNIQUE TULUM Hotel
KANAK UNIQUE TULUM Tulum
KANAK UNIQUE TULUM Hotel Tulum
Frequently asked questions
Does Kanak Unique Tulum offer free cancellation for a full refund?
Yes, Kanak Unique Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Kanak Unique Tulum?
Yes, there's an outdoor pool.
Are pets allowed at Kanak Unique Tulum?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Kanak Unique Tulum?
No, unfortunately, but there's free parking nearby.
Is airport shuttle service offered by Kanak Unique Tulum?
Yes, an airport shuttle is available. The charge is MXN 4000 per vehicle one-way.
What are the check-in and check-out times at Kanak Unique Tulum?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 10:00 AM. Late check-out is available for a charge of MXN 500. Contactless check-in and check-out are available.
What is there to do at Kanak Unique Tulum and nearby?
Kanak Unique Tulum has an outdoor pool and a garden.
Does Kanak Unique Tulum have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a refrigerator, cookware, and a blender.
What's the area around Kanak Unique Tulum like?
Kanak Unique Tulum is in La Veleta, a short 11-minute walk from Holistika Art Walk.
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Reviews
Kanak Unique Tulum Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.8
Cleanliness
8.4
Amenities
8.2
Staff & service
8.6
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Nov 7, 2022
Had a great time and the property is beautiful for staying in downtown Tulum.
Claude
Verified
10/10 Exceptional
Apr 4, 2023
the space was very cute and clean. The private Tub/lounge area was great for the chill days in. Appreciated the daily room cleanings as well
Virydiana
Verified
10/10 Exceptional
Aug 23, 2022
my room was proper, the parking outside, very quiet.
John
John, 1-night trip
Verified
10/10 Exceptional
Oct 10, 2022
Nice
Edgar
Edgar, 4-night trip
Verified
6/10 Good
Jun 27, 2022
The cleaning staff at the property or wonderful. The directions to the property were hard to follow even on the GPS. I feel the property owners could tell you to turn off the highway 307 and go five blocks when you see a certain store . Because there is construction and horrible roads all around a very pretty property of Hotel connect. A larger sign in the parking area to identify the hotel would be good. Not everything was working in the room nor were the correct appliances in the room. Be cautious in booking a room the pictures they show and the room that they call luxury suite with mezzanine and the picture of the private swimming pool is not accurate. If you want the plunge pool or hot tub you have to book unit 1 , 2 or six. The pictures are not accurate for the rooms
melanie
melanie, 1-night trip
Verified
8/10 Very good
Jan 23, 2023
The property was very clean. The shower was great. The kitchen was well stocked with pots and pans. The apartment was stylish. It looked like the photos, and the bed was comfortable. The AC Mini splits worked well.
Our bathroom sink was clogged, and the neighbors upstairs woke us up dragging furniture around.
The biggest problem with this rental is that many travelers are having trouble getting into their rental, and if anything goes wrong, it is impossible to get in touch with the owners. A young couple next to us had an apartment code that did not work. They couldn't reach the owner by any means and had to leave to get another hotel. The travelers below us had a problem and couldn't reach the owners after trying for 3 days.
Our experience was good, but I did take the precaution of contacting Travelocity before leaving Cancun about the potential problem of getting in. They called the owner three times with no success, but I finally got a WhatsApp confirmation.
My advice is to arrive in daytime and be prepared to contact Travelocity about the booking.
ROSE
Verified
4/10 Fair
Jul 8, 2022
I rented this pretty apartment for a staycation as I live in Playa del carmen. Booked it last minute this contributed to the following. Communication was challenging, (what’s app) their payment platform kept declining my card. ( from a major us bank) and I would have to wait an hour between each message for them to send me a new link we tried 2 times till I used an other card. I was meant to check in at 2 and ended up accessing the apartment after dinner. I didn’t get to enjoy the roof top. Jacuzzi the lights where not working and impossible to contact anybody. Locking system on doors is dodgy and hard to operate. I asked for a late check out as they offer it on your site I was rudely declined by the what’s app staff being told at 10:30 I should have already left since the apartment was rented. I just didn’t appreciate their lack of courtesy and of attention to service.
Katia
Katia, 1-night trip
Verified
8/10 Very good
Mar 26, 2023
Ias savanas no estaban limpias
Francisco
Francisco, 1-night trip
Verified
10/10 Exceptional
Feb 9, 2023
El penthouse muy chulo. Tengan en cuenta esta algo escondido pero si lo que buscan es privacidad este es una muy buena opcion.
Alondra
Alondra, 1-night trip
Verified
2/10 Poor
Jan 30, 2023
Esto no es un hotel, son departamentos llenos de suciedad, telarañas, basura de rentas anteriores, voy a proceder legalmente en contra de Expedia y de Kanak para que me regresen mi dinero.
Javier
Javier, 1-night trip
Verified
6/10 Good
Nov 23, 2022
El lugar agradable por el costo, su anuncio muy pequeño y dificil de llegar, no me gusto que no hubo atención personal y cuando tenia duda de el acceso a la habitación , nadie contesto al telefono o respondio el mensaje
Suemy
Suemy, 1-night trip
Verified
10/10 Exceptional
Oct 2, 2022
Muy limpio, no se escucha el ruido para nada por sus ventanas antirruido, muy equipado, muy centrado en tulum
Jacqueline
Jacqueline, 1-night trip
Verified
10/10 Exceptional
Sep 26, 2022
Divino!
Padrísimo lugar, las instalaciones son hermosas, selvático y limpio, la decoración del departamento esta muy linda y todas las amenidades también.
La comunicación y detalles para ingresar fueron muy claros y me llegaron un día antes del check in. Super recomendado.
Al llegar descubrimos una puerta que nos llevaba al techo y estaba el jacuzzi solo para nosotros!! Lo único que agregaría es un bote de basura en la cocina y un botón fácil de encontrar para la calefacción del jacuzzi.
Lucero
Lucero, 2-night trip
Verified
10/10 Exceptional
Aug 8, 2022
Todo esta excelente. Muy cómodo todo y muy limpio. La única observación es que los alrededores no están pavimentadas las calles. Es un poco complicado salir y entrar.Todo lo demás Perfecto.
Oskr
Oskr, 1-night trip
Verified
10/10 Exceptional
Aug 4, 2022
me encanto es un lugar muy tranquilo y limpio alejado de todo para relajarse y estar en paz, mi hijo lo disfruto mucho, ademas de que el personal fue muy muy amable con nosotros
BRANDON DANIEL
BRANDON DANIEL, 1-night trip
Verified
10/10 Exceptional
Aug 4, 2022
me encanto porque esta en un lugar hermoso, es super seguro, el espacio fue perfecto, muy limpio y el personal fue muy amable con nosotros.
simplemente hermoso lugar
CLAUDIA IVON GUTIERREZ
CLAUDIA IVON GUTIERREZ, 1-night trip
Verified
10/10 Exceptional
Aug 3, 2022
Altamente recomendado, me encantó la alberca, pequeña pero suficiente para relajarse, volveré, además es muy accesible en precio y de fácil acceso, la limpieza se destaca en este hotel.
Francisco Abdias
Francisco Abdias, 1-night trip
Verified
10/10 Exceptional
Aug 3, 2022
El hotel me sorprendió en todos los sentidos, está en buena ubicación, y es bastante limpio, sin duda volveré... Tiene precios accesibles y el personal es muy amable, me dieron sugerencias de lugares para visitar..
Noemii
Noemii, 1-night trip
Verified
10/10 Exceptional
Aug 3, 2022
Muy bien!!!
Todo muy bien, perfecta ubicación, personal todos muy atentos y dispuestos a ayudar, muy bien equipados con todo lo necesario. Quizá mi único comentario a mejorar serían pequeños elementos de mantenimiento dentro de los condominios, pero son detalles mínimos que se pueden mejorar. Excelente comunicación con la administradora Mariana desde el principio. Volveremos seguramente. Mis hijas lo disfrutaron muchísimo!!
Guillermo
Guillermo, 3-night trip
Verified
10/10 Exceptional
Aug 2, 2022
Todo muy agusto y muy lindo ;)
Melissa
Melissa, 1-night trip
Verified
10/10 Exceptional
Jun 21, 2022
Me encanto la ubicación de Kanak, la hospitalidad y todo el entorno, esta muy bien ubicado y es muy fácil de llegar a otros lados desde aquí.
Giovanni
Giovanni, 1-night trip
Verified
6/10 Good
Jun 20, 2022
Es bonito el lugar, limpio y muy amables las personas. Cuando realice la reservación, en la pagina seleccione que era con alberca privada , como aparece en la encuesta de la opinión y no fue así, la puerta de entrada a la HABITACIÓN nunca la pude cerrar, aún con las indicaciones que me dieron.