The receptionist was lovely and welcoming. The room itself was very nice and the beds were very comfortable! The only 'complaint' would be the cleanliness of the bathroom whih was not good (mould on the vents etc.) Overall, the stay was very nice.
真实旅客
1 晚行程
已验证
10/10 绝佳
2021 年 9 月 17 日
Friendly, modern, spacious and very well equipped rooms. Only slight improvement - shower was spotlessly clean but looked very old with lots of ingrained black stains ..
JULIE
JULIE,1 晚行程
已验证
4/10 一般
2021 年 9 月 13 日
One night stay, would not return.
Room was really hot, could not open windows due to road noise. Service was terrible for breakfast, we queued for 30 minutes to get served. Would not stay here again.
The hotel was dated. Staff were all good and friendly, especially the guy serving breakfast, he apologised to everyone for the wait.
Paul
Paul,1 晚行程
已验证
8/10 非常棒
2021 年 9 月 12 日
Great location and service
Check in was very friendly and efficient. We had interconnecting rooms, one twin and one double and the beds were comfortable. The bathroom was a bit dated but shower good. The room faced the M1 motorway but the double glazing kept the sound to a minimum. We ate in the restaurant inside the hotel; choice of food included popular dishes such as tikka masala, lasagne, chocolate brownies. Food good and excellent service from very friendly staff!
真实旅客
1 晚行程
已验证
8/10 非常棒
2021 年 9 月 6 日
one night stay. had a room only booking. acquired food and drink elsewhere.
G C
G C,1 晚行程
已验证
10/10 绝佳
2021 年 9 月 5 日
Excellent stay
I had a 1 night stay at this place with my 2 young children and everything was ideal with the stay. Easy and convenient location with plenty of parking.
The room itself was very big compared to similar places and had plenty of amenities. Would happily stay here again.
Glenn
Glenn,1 晚行程
已验证
8/10 非常棒
2021 年 9 月 4 日
Nice hotel with exceptional staff
Hotel was absolutely fine for the overnight stop wife used it for, what moved it above the average though was the exceptional staff at reception and at breakfast who went out of there way to make our stay really comfortable
david
david,1 晚行程
已验证
8/10 非常棒
2021 年 8 月 30 日
Perfect family room setup
All the staff were delightful, so friendly and cheerful, it was lovely. We stayed as a family of 2 adults, 2 children (4yo+2yo) and found the family room fantastic. Having a double + twin beds was idle and yet seems rare in other chain hotels. The breakfast was a typical buffet style with everything you'd expect to find.
The only criticism is the hotel itself, the rooms are very dated and most of the décor and fixtures are tired and in need of repair/replacement. But look past that as you would in the house of an elderly relative and you will thoroughly enjoy your stay. Again, kudos to the wonderful staff.
Gemma
Gemma,2 晚行程
已验证
8/10 非常棒
2021 年 8 月 30 日
Basic hotel at a reasonable cost
Hotel was okay and not bad value for money. We had a family room which was ok but the bathroom / toilet could do with updating.
Rooms were very warm and would benefit from air conditioning but there was a large fan in the room already.
Peter
Peter,2 晚行程
已验证
8/10 非常棒
2021 年 8 月 24 日
Easy check in friendly and safe.
Be aware that due to Covid regulations YOU need to advise the front desk if you want you room made up. The cleaning staff did not respond to the door hanger label saying make up room please.
Staff at checking in Chloe, friendly and other occasions at desk also helpful.
Be aware that rooms are usually set up for single travellers, so check with reception if set for two and save a run back to the desk for the extra towels.
Shaun
Shaun,1 晚行程
已验证
8/10 非常棒
2021 年 8 月 20 日
Stopover
The breakfast was good, enough selection for all tastes. The room was comfortable, the bathroom was a little older and as we were on the side facing the motorway there was quite a bit of noise from that.
真实旅客
1 晚行程
已验证
6/10 不错
2021 年 8 月 20 日
Staff were very friendly and helpful but clean service was very bad even you asked them day before
Oyes
Oyes,4 晚行程
已验证
6/10 不错
2021 年 8 月 18 日
One bath towel between 4!
Very comfortable beds and spacious family room, however we had to share one bath towel between 4 of us; when we requested more, we were told they only had hand towels!
Also the loaf of bread available at breakfast time was mouldy but the staff quickly replaced it when alerted to the problem. But the chef who was cooking the breakfasts was very friendly.
The carpets in communal areas were also really dirty.
So overall a mixed experience, but the most important element, the comfort of the beds, was excellent.
Sarah
Sarah,1 晚行程
已验证
10/10 绝佳
2021 年 8 月 7 日
Brilliant stay at the hotel.
Downside to it, I asked on the Monday for the safe to be fixed, we left on the Friday and it still wasn’t done, asked a cleaner for tea and coffee, returned after a day out and still none.
Other than that, brilliant!!!
John
John,4 晚行程
已验证
8/10 非常棒
2021 年 8 月 2 日
best western nottingham derby
it’s a cozy little hotel with really friendly staff, perfect for either just wanting a change of scenery or needing to stay in the area for a few nights.
真实旅客
2 晚行程
已验证
2/10 较差
2021 年 7 月 27 日
Very poor hotel accommodation.
真实旅客
1 晚行程
已验证
8/10 非常棒
2021 年 7 月 25 日
Friendly staff and quiet room
Very friendly andbhelpful staff. Eventhough the hotel was right by M1 but it's quiet enough. I'm a very light sleeper and always struggled sleeping in a hotel but I can slept through the night here.
Pattharaporn
Pattharaporn,1 晚行程
已验证
2/10 较差
2021 年 7 月 12 日
Poor stay ru9ned a wedding weekend
Bathroom was oddly configured with the sink outside in the bedroom, and quite obviously not finished properly/finished quickly and left marks on the wall. Staff were happy to let the multiple children staying at the hotel, run wild playing knock down ginger on room doors.
While the service received in the restaurant area was good, the food was expensive, and in the case of breaofast, stale. Restaurant opposite was closed so there was no other option
Ian
Ian,2 晚行程
已验证
8/10 非常棒
2021 年 7 月 12 日
Ok for overnight
Great staff but the bathroom silicone was grubby and needs an update.
Paul
Paul,1 晚行程
已验证
4/10 一般
2021 年 7 月 10 日
Free onsite parking is great.Quick check in
3 adults in one room with 1 bath towel.
Very noisy ,dated,no air conditioning and chips on floor.
真实旅客
1 晚行程
已验证
10/10 绝佳
2021 年 7 月 9 日
Room was clean a good size. Staff were friendly couldn’t ask for much more….. highly recommend
真实旅客
2 晚行程
已验证
4/10 一般
2021 年 7 月 5 日
Dissapointment
We have stayed at this hotel for 3 nights and the rooms was not quite due to the room being allocated near the restaurant. The room was not clean and it looked like the cleaners did not do a good job.
The biggest disappointment was the bed, it was so uncomfortable!
We will not be returning unfortunately.
Bedrettin
Bedrettin,3 晚行程
已验证
8/10 非常棒
2021 年 7 月 4 日
Family visit
Nice place for a stop over, have and would stay again.
philip donoghue
philip donoghue,1 晚行程
已验证
4/10 一般
2021 年 6 月 27 日
Old property, rooms are not very nice
真实旅客
1 晚行程
已验证
6/10 不错
2021 年 6 月 7 日
room was fine, had everything necessary.
reception staff friendly.
but shower cubicle needs updating, v tired looking and lots of mood stains on sealant.
i stayed in this hotel last year and the bathroom was lovely, so i was v disappointed with this one.