I think they owe me another nights stay for the embarrassment at check in..it was clearly the front lady fault as to why my card wasn’t taken the payment.. . Cause the MOD clearly said it out of her mouth it wasnt nothing she(meaning me) do it was on our end. Especially when I knows I had money!.,she ran my card 3times and had me calling my bank cause I thought something was wrong with my card.
Frankie Kessa
Frankie Kessa,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 5 日
Beautiful stay, best views
One of our favorite places to lodge in Atlanta, and this location has the best views of the city! We love sitting on the balcony at night. Room is super spacious and clean. The front desk staff is great and attentive.
The valet was fine, but there was a disconnect between using the text to call for your car. The car was never ready and we still had to show our ticket suggesting the text in advance method was pointless.
The staff did come into our room without knocking first to drop off water. Felt like a courtesy knock should be the standard during an active reservation.
All minor things noted, overall this hotel is beautiful and we will return!
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 4 日
Erica
Erica,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 31 日
Eddie
Eddie,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 24 日
Emily
Emily,3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 23 日
Lovely stay - Great location!
It was a lovely stay from the time we arrived from the time we left. Staff was extremely pleasant and the valet couldn’t have made it any easier to access our car when needing additional items. Everyone kindly greeted us and accommodated us as best they could. And the location was perfect!
Kennedy
Kennedy,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 17 日
Tamika
Tamika,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 17 日
Yosheka
Yosheka,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 18 日
Brittany
Brittany,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 5 日
Tyrone
Tyrone,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 1 月 16 日
Customer service was terrible!!!
Hany
Hany,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 16 日
We got snowed in Atlanta and booked Twelve Downtown. As a family of five, the suite type of accomodation was really spacious but allowed for enough proximity to still spend time together as a family. It was really nice and clean. Staff was helpful and welcoming. The location was really convenient as it was next to the MARTA. It's a medium-shortish ride to the airport via the gold or red lines or take a quick lyft ride.
I hope to come back and visit Atlanta at Twelve (not during a snow storm).