In the heart of the historical district, Marlborough Hotel offers a charming retreat near Norfolk Broads. Stay connected with in-room WiFi, unwind at coworking spaces and enjoy express check-in. The helpful staff has left a lasting impression on previous guests.
The Queen of the Iceni (Wetherspoon) - 8 min walk
About this property
Marlborough Hotel
Marlborough Hotel offers a great location, putting you within a 15-minute walk of Norfolk Broads. Free perks include WiFi and self parking. Fellow travelers love the helpful staff.
At a glance
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Hotel size
22 rooms
Arranged over 2 floors
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Contactless check-in available
Express check-in/out available
Early check-in subject to availability
Minimum check-in age: 16
Check-out time is 10:30 AM
Contactless check-out available
Late check-out subject to availability
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Special check-in instructions
The front desk is open daily from 7:30 AM - 9:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 16
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Children
Children aged 8 and younger eat free breakfast
No cribs (infant beds)
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING
Parking
Free uncovered onsite self parking
Onsite parking limited
Onsite parking includes off-street options
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Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 8:00 AM–10:00 AM
What to do
Ski area nearby
Working away
Coworking spaces
Services
Front desk (limited hours)
Bike storage
Facilities
Bicycle parking
Double-glazed windows
Accessibility
Upper floors accessible by stairs only
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Heating
Electric kettle
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Towels
Stay connected
Free WiFi (speed of 50+ Mbps)
Printer
Electrical adapters/chargers
Food and drink
Highchair
Free tea bags/instant coffee
More
Daily housekeeping
Guidebooks/recommendations
Local maps
Fees & policies
Refundable deposits
A damage deposit of GBP 100 will be collected before check-in
Optional extras
Continental breakfast is offered for an extra charge of approximately GBP 7 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Policies
Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche
Also known as
Marlborough Hotel Hotel
Marlborough Hotel Norwich
Marlborough Hotel Hotel Norwich
Frequently asked questions
Does Marlborough Hotel offer free cancellation for a full refund?
Yes, Marlborough Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Marlborough Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Marlborough Hotel?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Marlborough Hotel?
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 10:30 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Marlborough Hotel and nearby?
Have fun with nearby winter activities like skiing.
What's the area around Marlborough Hotel like?
Marlborough Hotel is a short 5-minute walk from Norwich Station and 11 minutes' walk from Norfolk Broads.
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Reviews
Marlborough Hotel Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.0
Cleanliness
8.0
Amenities
8.8
Staff & service
8.4
Property conditions & facilities
Guest review summary
What guests liked
Parking was convenient and easily accessible with some options available for free. (5 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Value
Bathroom
Train station
Parking
Breakfast
Location
Bed
Lobby
Reviews
Verified
8/10 Very good
Apr 4, 2026
Pretty basic hotel, but perfectly functional. Very handy location just 5 mins walk from the station.
David
David, 1-night trip
Verified
8/10 Very good
Apr 19, 2026
Room was clean and fine for a night’s stay. Bed was ok, shower good. Parking limited and we parked on the street which was fine after 6pm and on a Sunday. Was noisey in the evening and WiFi was very temperamental. Overall I’d say 7/10 but I could only give 4/5 stars as 3 would be a little harsh given the price we paid.
Ben
Ben, 1-night trip
Verified
8/10 Very good
Feb 15, 2026
Very helpful staff at reception. Convenient for the city centre. Room not huge, but big enough and comfortable bed.
Rosalind
Rosalind, 2-night trip
Verified
10/10 Exceptional
Feb 14, 2026
Great room, extremely helpful staff and I had a really good stay. Thank you
Cameron
Cameron, 7-night trip
Verified
6/10 Good
Feb 18, 2026
Room was clean and had everything we needed. Bed was really uncomfortable and could do with an upgrade. Location was great- short walk to the centre. Good value for money.
Claire
Claire, 2-night trip
Verified
10/10 Exceptional
Jan 26, 2026
Fabulous room and staff.Well Done.
Abhishek
Abhishek, 1-night trip
Verified
8/10 Very good
Nov 20, 2025
The hotel was OK, near the train station and riverside with places to eat.
Anthony
Anthony, 2-night trip
Verified
10/10 Exceptional
Dec 21, 2025
Great value room, for if you need simple room with no frills
Jack
Jack, 1-night trip
Verified
8/10 Very good
Dec 18, 2025
Clean room
Comfy bed
Quite area👍
Keith
Keith, 1-night trip
Verified
10/10 Exceptional
Nov 13, 2025
Always warm and comfortable whenever I stay..
James
James, 1-night trip
Verified
10/10 Exceptional
Aug 29, 2025
Lovely little hotel with staff that were amazing
Shaun
Shaun, 1-night trip
Verified
8/10 Very good
Dec 20, 2025
Very clean and friendly.
Close to railway station.
Pub and Indian takeaway few steps away.
Good price.
Will return
AMY
AMY, 1-night trip
Verified
6/10 Good
Jan 16, 2026
Not bad
lawrence
lawrence, 1-night trip
Verified
10/10 Exceptional
Jan 23, 2026
My room was super clean. Everything worked. Comfy bed and pillows. The staff were lovely - very welcoming and helpful.
Parking was free 4.30pm to 8 am + you get 2 hours free which means you can park until 10am. After that you may be lucky enough to get a hotel parking space or they may be able to get you a permit.
Ann
Ann, 2-night trip
Verified
10/10 Exceptional
Sep 26, 2025
Very helpful and friendly staff
Katy
Katy, 1-night trip
Verified
10/10 Exceptional
Aug 24, 2025
Top hotel
Steven
Steven, 2-night trip
Verified
10/10 Exceptional
Sep 28, 2025
Excellent hotel. Highly recommended. Going to stay again.
Ricardo
Ricardo, 1-night trip
Verified
6/10 Good
Jan 29, 2026
The room was quite nice, bed comfy, nice layout. Unfortunately the room they put me in was right next to the stairs so heard everyone trampling up and down.
The room was also situated behind another room that was being redecorated from 8am- 6pm, the builders also stayed in the hotel so woke me up at 6.45am (one even tried opening my door - I think by mistake but still)
Ad
Ad, 1-night trip
Verified
6/10 Good
Jan 18, 2026
It was okay, we turned up an hour late to are clock in time and still had to wait for the room to be cleaned, the room was decently clean however not the cleanest. The tv was in a very odd place to the side of the bed
Amelia
Amelia, 3-night trip
Verified
8/10 Very good
Sep 25, 2025
We had a very comfortable stay. The staff were all very nice and helpful. The room was large and well appointed, clean and comfortable. The continental breakfast was very nice and had everything we needed.
Denise
Denise, 1-night trip
Verified
6/10 Good
Jan 19, 2026
Clean room and comfortable bed, but charging £15 for an early check-in of 90 mins when the room was already ready was unreasonable. The shower was miserable with very poor pressure.
Michael
Michael, 1-night trip
Verified
10/10 Exceptional
Aug 15, 2025
Very nice place clean and helpful
graham
graham, 1-night trip
Verified
10/10 Exceptional
Jun 12, 2025
Nice clean hotel
Lee
Lee, 3-night trip
Verified
8/10 Very good
Sep 13, 2025
Just what I needed.
Good basic accommodation.
James
James, 1-night trip
Verified
8/10 Very good
Jan 9, 2026
Very smooth drop off of luggage and check in. Room in good condition, exactly as portrayed. The room was vacuumed and milk and tea supplies were refilled the next day which was lovely.
Breakfast was very basic. Unfortunately, no croissants or options other than white or brown bread. But good supply of oatmeal and cereals and juice, tea and coffee, butter and spreads (nothing fancy).
Staff was almost always available or quick to respond.