I had two different experiences:
1) I wanted to reduce my seven day stay to a six day stay before the date for a full refund. I reached out four times and hotels.com reached out two times and they ignored us every time. I was stuck with a $500 room night that I didn't need. Very manipulative.
2) The room was clean, spacious and in a great location.
Monica
Monica,7 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 31 日
Quarto limpo, espaçoso e ótima localização
Shirley
Shirley,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 12 月 23 日
Andrea
Andrea,1 晚行程
Ebookers真实住客点评
10/10 绝佳
2025 年 12 月 20 日
Bem localizado, limpo e aconchegante. Valeu muito a pena
Flavia
Flavia,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 12 月 12 日
Great location close to the piazza Duomo in the centre of Milan. Easily accessible by public transport - metro and trams. Staff were super helpful and friendly. Strongly recommended!
John
John,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 11 日
We had a great stay at Missori Suites. The location is perfect—just a short walk to the Duomo and close to metro stops, which made getting around the city very easy. The room was clean, modern, and comfortable, with everything we needed for a short trip.
Hazel
Hazel,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 12 月 2 日
Habitación muy buena, limpia y muy bien situada, personal amable y muy comunicativo, volveré si vuelvo a Milan
david
david,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 24 日
Great stay. Central, convenient staff very welcoming…5 minutes walk to the main sites…ideal!
Andrew
Andrew,1 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 11 月 21 日
Alf-Martin
Alf-Martin,2 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 16 日
Cecilia
Cecilia,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 11 月 16 日
Great location, excellent breakfast!
Laurie
Laurie,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 11 月 14 日
Equipe atenciosa, quarto bacana e banheiro limpo!
Renato
Renato,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 11 月 3 日
The room was clean and simple, but the noise which comes from trams, bus, cars were absolutely intolerable. Every few minutes this sounds shook the room, couldn’t sleep at all. Hotel left earplugs by the bed but I can’t sleep with them, and one wouldn’t expect that much of sound from the street all night long. I will never stay here and people should know how terrible the noise is in this hotel.
Whe Do
Whe Do,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 1 日
Easy check in and in a perfect position for amenities and shopping etc
Kenneth
Kenneth,2 晚结伴旅行
Expedia真实住客点评
8/10 很好
2025 年 10 月 26 日
I was a little apprehensive I saw the free ear plugs in the room, it is handy for the metro as it is right outside the door but there is a large air vent in the square outside the room that is very noisy during the night, it did not upset my sleep as I do like a bit of noise
Francis
Francis,4 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 10 月 25 日
A good choice.
Harry
Harry,5 晚行程
Expedia真实住客点评
8/10 很好
2025 年 10 月 25 日
Samantha
Samantha,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 16 日
.
Luis Alfredo
Luis Alfredo,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 10 月 13 日
Great location, nice big rooms, clean. Reception closed at 18.00
Ole Jørgen
Ole Jørgen,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 5 日
Marcelli
Marcelli,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 2 日
Todo muy bien para lo que ofrecían
RAFAEL
RAFAEL,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 23 日
A perfect place to stay while visiting Milan
Troy
Troy,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 21 日
Excelente atención y servicio!
Las habitaciones limpias y en muy buen estado