From check in to check out the staff were all amazing and friendly! They treated us like VIPs all weekend. Pool servers went out of their way to take care of us. The room was huge and the bathroom and shower were awesome. Our morning at the spa was enjoyable also with massages, sauna, steam room etc. Will definitely stay here again!
Anne
1 晚结伴旅行
10/10
We had a wonderful experience during our stay at the Joule. Customer service is not always first and foremost these days at hotels, but The Joule goes above and beyond. Everyone from the valet guys to the front desk staff were all so friendly and helpful. Also, the text system they use to check on people is really helpful. The downtown location is so convenient. I will definitely stay here again.
mindy
3 晚家庭旅行
10/10
Me parece un excelente lugar con muy linda atención y mucho confort, de lujo
Carlos
1 晚行程
10/10
真实旅客
1 晚商务旅行
10/10
michael
1 晚行程
8/10
Lane
2 晚行程
10/10
It was great except the fact that I NEVER got the promised wine
ESE
1 晚行程
10/10
Jennifer
1 晚行程
10/10
Gorgeous hotel with beautiful lobby and artwork. The staff were very friendly and welcoming. The hotel smells great, we want to find the scent. Room service from the hotel restaurant CBD Provisions was the best room service we've ever had. Room was very comfortable with a great view of the eyeball. Amazing shower. Great location close to restaurants and attractions. Bath robes were so soft I had to buy one. Will definitely be returning.
Francisco
2 晚行程
10/10
Anthony
1 晚行程
6/10
The hotel itself was very nice, and the staff seemed very pleasant and accommodating. My issues were with the heat not working in our room, and the outside noise (which I'm aware they could do nothing about, only including it because it will matter to some). The manager did comp our parking and our breakfast at one of their restaurants to try to make up for the inconvenience of the night. They also brought us a space heater, since they had no comparable room to move us to. We enjoyed our stay overall, hopefully they get their HVAC and heating situation solved.
真实旅客
1 晚行程
10/10
John
2 晚行程
6/10
The Joule was ok. There was a very pungent sewerage smell in our room. We were able to switch rooms. Then we were welcomed with another sewerage smell in the middle of the night that woke us up. For the money I paid....this definitely left me disappointed.
真实旅客
2 晚家庭旅行
10/10
Christina
3 晚商务旅行
6/10
The hotel was stunning. Food was amazing and location great. Unfortunately, we have had several questionable high dollar charges made to our credit card by the property. We have made several attempts to call and speak to a manager to resolve the issues and have been told someone would have to call us back. No one has done so.
Alicia
7 晚商务旅行
8/10
Gretchen
1 晚行程
4/10
真实旅客
2 晚行程
10/10
Beautiful hotel, this is my second time. Much better than the first time. Room was great. View was okay. Wanted to go on the deck but it was closed because of the season. Other than that, the food at CBD was amazing, service was amazing, cocktails were amazing, highly recommend the espresso martini.
Cassandra
1 晚行程
10/10
Martin
1 晚行程
10/10
とてもきれいで満足しました
Ryo
2 晚商务旅行
10/10
Nisha
1 晚行程
10/10
David
1 晚行程
10/10
Beautiful!!! Staff is amazing and the dining was some of the best at a hotel