As this place is closed there's no point in booking there. Extremely poor service from Hotels.com
Julia
Julia,2 晚行程
已验证
4/10 一般
2019 年 9 月 30 日
TV no working
Shower no working
Room 207
Vaclovas
Vaclovas,4 晚行程
已验证
8/10 非常棒
2019 年 9 月 10 日
Great value for money (for a London couple!). Plentiful and well cooked breakfast too! 10 min to town centre but no nearby pubs/bars/restaurants that we found.
真实旅客
1 晚行程
已验证
4/10 一般
2019 年 9 月 9 日
Lack of secure parking. The room was dirty. Dust on bed headboards. Dust around fitments. Dirty cups. Dirty kettle.
真实旅客
1 晚行程
已验证
10/10 绝佳
2019 年 4 月 29 日
Great place to stay
really nice easy to find and lots of places to eat next time i am in Hartlepool i will be staying here
Derek
Derek,1 晚行程
已验证
2/10 较差
2019 年 4 月 18 日
STREET PARKING..
.ONLY SAW THIS AFTER BOOKING
NO USE AS WE HAVE A WORKS VAN
TRIED TO CANCEL.....NO JOY.....BOOKED A TRAVELODGE WITH ON SITE PARKING......SHOULD STATE STREET PARKING BEFORE PAYMENT TOOK
真实旅客
1 晚行程
已验证
8/10 非常棒
2019 年 4 月 2 日
Pleasant clean room, comfortable bed, good breakfast included. Parking available on the street. Surrounding area is lacking any decent bars and restaurants therefore it's a good place to stay if you have specific places to go as its a base for a good price.
真实旅客
2 晚行程
已验证
10/10 绝佳
2019 年 3 月 28 日
Stayed one night. B & B. Friendly greeting. Everywhere clean and tidy. Slept really well. Breakfast in the Morning great choice. Well cooked food. Would definitely stay again .if ever in area. Easy to recommend
Derek
Derek,1 晚行程
已验证
10/10 绝佳
2019 年 3 月 15 日
pleasent friendly staff ideal location breakfast great
真实旅客
1 晚行程
已验证
2/10 较差
2018 年 10 月 1 日
The hotel bar had a loud rock band that played so loud the walls shook. Luckily it was quiet by 11:30 after "last call".
We should have been warned since the hotel books a band often.
Debby
Debby,1 晚行程
已验证
4/10 一般
2018 年 9 月 16 日
Ooops
Looks lovely but it was tired and dirty. No WiFi to speak of, hardly saw any staff apart from the lady who gave us breakfast who was lovely. The shower, after we were moved to a room where one worked, was filthy. The noise from the street was loud too. Not great
真实旅客
3 晚行程
已验证
6/10 不错
2018 年 8 月 15 日
Average and not able to get Wifi, good breakfast
Check in was difficult, had to call five times then had a stroppy answer that someone what at property until 9pm, instructions state to call prior to arrival. Parking on road and limited times added to stress. Lady on reception very friendly but her first day in job so knowledge limited, breakfast service was lovely. Bedroom on top floor, was clean and comfortable but space and headroom limited. For the price was OK as location suited our needs. Despite trying the two options displayed did not manage to get Wifi during our stay.
Jayne
Jayne,1 晚行程
已验证
10/10 绝佳
2018 年 6 月 1 日
Very Comfortable & Great Value
Friendly & helpful staff. The guest WiFi did not work in my room, but I was provided an alternative which did work. Prompt, varied & fulsome included breakfast, from a full English. Clean & well maintained with a newly refurbished feel. Quiet overnight but curtains were better kept closed in the room at the rear. Overall very good value & I would be happy to stay there again.
Robert
Robert,4 晚行程
已验证
6/10 不错
2018 年 4 月 23 日
low price compensates for deficiencies
Good full English breakfast. Rooms rather dilapidated. Missing light bulb, loose towel rail. In spite of adverts, no wifi in bedrooms.
真实旅客
2 晚行程
已验证
8/10 非常棒
2018 年 4 月 16 日
Nice hotel, close to town centre
Clean ,comfortable room.Unfortunately, soap dispenser and shower gel in bathroom empty.Would have expected them to be filled knowing guests would be using the room.Lovely breakfast.
真实旅客
1 晚行程
已验证
8/10 非常棒
2017 年 12 月 15 日
Close to the town.
Close to the town parking, comfy bed, nice staff and great breakfast. And cheap!!
Can't ask for more than that.
steve
steve ,1 晚行程
已验证
8/10 非常棒
2017 年 12 月 8 日
Great little hotel, thumbs up from us.
Although I personally didn't stop at this hotel I have had feed back from the two guys I placed here and they were both very pleased with the standard of the hotel throughout. The manager was consistently pleasant and the breakfasts were perfect. Great little hotel for the price and we will be using again, thank you :-)
Mr Peter
Mr Peter,3 晚行程
已验证
10/10 绝佳
2017 年 8 月 18 日
Great hotel
Fabulous guest house, lovely and clean and comfortable, excellent breakfast, lovely owners, can't recommend enough.
Karen
Karen,1 晚行程
已验证
10/10 绝佳
2017 年 8 月 1 日
We had an amazing break away weekend. Ian an Tracy was very helpful the best hostesses
francis
francis,2 晚行程
已验证
8/10 非常棒
2017 年 5 月 19 日
Good location
Stayed one night passing through. Easy to find. Staff/owners very helpful and pleasant.
Murph
已验证
8/10 非常棒
2017 年 4 月 10 日
Great hotel
Great hotel, the host was very accommodating and couldn't do enough for us. highly recommended if you're planning a short stay in the area.
真实旅客
已验证
10/10 绝佳
2017 年 3 月 25 日
Excellent Hartlepool choice.
Excellent facilities with a very good breakfast included in the price.
Giles
已验证
10/10 绝佳
2017 年 1 月 27 日
Behaviour and attitude of staff = 7 star
This hotel might not be 5 star but the attitude of the staff there is 7 star. The bloke as the reception was very friendly and ready to answer all questions. On the morning of check out, I tried booking a taxi to take me to the business meeting I was to be at by 9am. It was 08:30 am, I must have called about 8 different taxi operators only to be told that no taxi is available before 9 am. That will mean turning up for my meeting late. The hotel manager(or owner) overheard and offered to give me a lift. Hartlepool might not be the most alluring and beautiful place in UK but it everyone I had dealing with during my short stay was fabulous, fantastic and lovely. Pardon my manners, as I forgot to even ask the name of the Hotel manager that gave me a lift. Once again, I say thank you.
真实旅客
已验证
10/10 绝佳
2016 年 11 月 24 日
Wonderful helpful staff, happy demeanor & more than willing to answer questions on area & surroundings. Have used The New York Hotel for both business & pleaseure and found it to be great for either. Ideally situated in the heart of Hartlepool, convenient for conecting areas too. Rooms are clean & quiet.