Was a lovely experience the staff where always lovely. All in clusive is very much worth it and the pool bar was amazing
Glen
Glen,10 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 3 日
Manuel
Manuel,3 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 29 日
James
James,7 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 19 日
Meditating in Mexico
Privilege Aluxes is an adult-only, all-inclusive resort on the North end of Isla Mujeres. The rooms are large and comfortable, the staff is friendly and professional, and the beach facilities are unmatched on the island. Food is good, and drinks are great. Room service/minibar replenishment is inconsistent, but overall this was a very relaxing and enjoyable stay.
Bryan
Bryan,5 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 18 日
mother and daughter trip
Perfect! everything went amazing! place very clean, staff very helpful and friendly.
Lorena
Lorena,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 25 日
Great place
This hotel is in the perfect location to Hidalgo street and all it has to offer! I’ve stayed here 10 years in a row and I’ve stayed another places but location wise this hotel is by far the best. The rooms with ocean view are huge and very nice! Only people staying at this hotel can come here so it’s safe. The food and drinks are good. They have the best guacamole and chips and pico by the pool. Service is good. Top up front and you will receive even better service.
Jennifer
Jennifer,7 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 10 日
Precioso
Magnífico hotel, con bella playa
Creo que podrían tener mas flexibilidad con el horario de llegada
真实旅客
1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 7 日
真实旅客
4 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 2 月 5 日
Ershova
Ershova,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 3 日
Jonny
Jonny,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 30 日
This was our second stay at Priveleges. We ended up with unit 616 which is a Deluxe Ocean view suite. This unit was at the beach end of the property and had an amazing deck and view. The pool decking has been upgraded to a composite material since our last visit which was a nice addition. The staff and food were excellent. Having breakfast and dinner at Playa Norte Beach Club, was fantastic. The loungers and palapas on the beach were relaxing and enjoyable. I would suggest booking garden or ocean view rooms at this property, as the other categories may put you on the street or graveyard side of the property. The location is great with walking distance to the beach, restaurants, shops and bars, plus many street food options. The ferry terminal is walkable, but it is only 100 pesos or so to take a taxi.
I would rate this as an excellent place to stay.
Robin
Robin,2 晚浪漫旅行
Expedia真实住客点评
4/10 尚可
2025 年 1 月 30 日
The property was conveniently located. It was clean. The staff was primarily Spanish speaking only. They served margarine and I was unable to get butter. I haven't eaten margarine in 30 years. No 5 star resort should even cook with margarine. The food basically had no taste. The sandwiches and fries were ok. You had to use cards for beach or pool towels. A 5-star resort should have towels on chairs or available as often and as many as you need. For the price we paid, I can't believe they were so worried about steeling a few towels. The towels were not great quality, so I wouldn't want one anyway. They are understaffed horribly. One poor waiter was doing the entire beach area and one bartender. In my experience at other resorts, we had a bucket with ice and beer and drinks refreshed continuously. They would only put one beer in the refrigerator at a time. So we had to call room service or walk to the bar across the street to get another. Room service took about 30 mins. In comparison to other resorts I have stayed at in Mexico, I would give this one 3 starts at the most.
Gina
Gina,5 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 29 日
So close to beautiful private beach and local restaurants & bars.
Lynnette
Lynnette,7 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 29 日
Location is perfect and everything about the resort was fantastic! Highly recommend.
Kirsten
Kirsten,7 晚行程
Expedia真实住客点评
8/10 很好
2025 年 1 月 28 日
George
George,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 26 日
Mary
Mary,6 晚行程
Expedia真实住客点评
8/10 很好
2025 年 1 月 26 日
Wonderful staff
Hotel is very clean and well maintained. Food was about average. Only real issue were the guests that spent all day at the pool bar and then yell and scream obscenities for hours because they’re wasted. These were people in their 40s-60s acting like spring break college kids. We had a lovely room near the pool and were glad the pool bar closed at 6. The staff at the hotel were really friendly and went out of their way for you.
Gwen
Gwen,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 26 日
Alejandra
Alejandra,5 晚行程
Expedia真实住客点评
6/10 好
2025 年 1 月 25 日
David
David,5 晚行程
Expedia真实住客点评
8/10 很好
2025 年 1 月 25 日
Everything was great except we had no hot water the first two days.
Shaun
Shaun,4 晚结伴旅行
Expedia真实住客点评
8/10 很好
2025 年 1 月 25 日
Roach in bathroom
tim
tim,7 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 25 日
Great location, beautiful property
Loved the location and view of the ocean. Easy walk from ferry. Pool was fantastic. Concierge took care of golf cart rentals. Hotel decor is well done.
lori
lori,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 1 月 24 日
No hot water for days, pool heater broken as well. No partial refund or apologies
travis
travis,7 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 24 日
Great property, access to the beach, pool was awesome. Food was great especially at the beach