Initially checked into a room that was occupied. Front desk gal quickly corrected, apologized. Room cleaned, but second night no towels were left in the room. Also the shampoo/conditioner etc were moved from shower back to bathroom counter top, but not replaced with new ones. Needed to call to have clean towels and s/c delivered. No beach/pool towels available at 9:00 am. Stood with many others waiting until at least 9:15. Was hoping for a few less "glitches" for such a nice hotel.
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 29 日
Our new spot for Miami Beach
Absolutely amazing hotel with amazing staff. The pools were great and the bars and restaurants even better. Walking distance to shops and restaurants. Definitely our go to place for Miami Beach! And 2 bathrooms in the balcony suites was a nice touch!
Donna
Donna,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 26 日
Nate
Nate,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 23 日
Adorei
Estadia deliciosa, piscinas limpas, muito bom atendimento da praia, com cadeiras e guarda sol.
Renata
Renata,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 21 日
Joshua
Joshua,10 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 20 日
Bright, modern hotel on Miami Beach
Very nice property but elevators are very noisy, even from two rooms away. Takes a bit too long to get a response to requests from housekeeping but all staff were very pleasant to deal with and the hotel was in very good condition throughout.
Gary
Gary,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 12 日
Dr. Kalie
Dr. Kalie,3 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 6 日
Terrible experience
Arrived to a room with 2 towels and no sheets on the 2nd bed. Asked the maid for additional towels and sheets as we were 3 staying in the room. The maid told us to call the front desk to request. After making the request 1 hour went by with no response. Asked the maid again and was told “you will have to wait” in a very nasty tone.
Tim
Tim,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 4 日
Morgan
Morgan,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 4 日
Erasmus Gotay
Erasmus Gotay,5 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 1 日
The room was amazing and very clean. Wish the restaurant had more vegan options
Kara
Kara,4 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 31 日
Hendrikus
Hendrikus,3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 29 日
Shaan
Shaan,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 24 日
Yamila
Yamila,3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 21 日
To many incidents
2 hour wait for room and then they gave it to someone else after they gave us the keys already. Had to wait again for another room, but we did get one with a balcony per request. However they did not tell us that the floor was being renovated and I think we were the only ones on floor. Never saw another person on that floor except workers. Plus they could never get our room service correct for food. But it was a beautiful view from our balcony.