Very clean and tidy place. The staff was very helpful when I got there and was having problem with the code. I’ll recommend it anyday. They’ve a very clean kitchen and fridge, though I did not use it as I was on a business trip.
Michael
Michael,2 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 1 日
Room was very clean, including clean sheets and towels, the area doesn't have any dining options, but at least there are convenience stores nearby, overall a good experience, host gave the instructions and codes on time.
Nahush
Nahush,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 1 月 24 日
Sharp / fradulent practices in the place.
The lady who runs the place appears to be a fradulent person.
She rented out my room even before I got to Southampton by 6pm because she repeatedly told me that I had no confirmation because I booked through a Expedia. Please find a summary of my email to her on 23/01/2025.
Dear Madam
It is obvious that you intentionally denied me the use of the hotel eventhough I had paid for two nights.
Yesterday being the first night which was 22/01/2025, when I got to the guest house at about 6pm ( Find attached a picture of the guest house ) I called your number and whoever responded told me I did not have a booking confirmed and despite all efforts to convince the person that I did even after giving him my names, he still insisted that I did not have a confirmed booking.
I eventually left as I was desperate to find a place for my wife and I to rest our heads.
I eventually spoke to you late in the night and I expressed my dissatisfaction.
You requested me to go to the App and cancel my booking which you had earlier claimed never existed.
You followed up with a text message saying you cannot allocate the room if I do not cancel it to which I responded to you by saying I do not know how to cancel it.
This morning I sent you an email informing you of my intention to use my room for the night left and which you responded by telling me you were asleep and would revert which you never did.
I sent you my wife's ID card as requested only for my wife to get to your guest house this e
Charles
Charles,2 晚行程
Hotels.com真实住客点评
2/10 很差
2024 年 4 月 29 日
Copy of passport
I booked the guest house on 2nd April to stay on the 13th April just for a one night stay due to going on a cruise early the next day. I paid on the same day. I was sent an email by the guest house itself telling me I had to confirm my identity by sending a photo of my passport and let them know what time I would arrive. Which I did. In the email it also said I would be sent the code for the main door and my room at 2pm on the day of arrival. My son took me from Nottingham to Southampton and we arrived at 3pm but I had still not received the code for the door. I phoned several times to ask for the code and got no reply. So my son would not leave me until I gained entry. Eventually someone called Monica sent me a text saying text me. To which I asked for the codes she asked me if I had received a welcome email I told her I hadn’t so she sent me a copy of the email she had sent at the time of booking. All she kept saying was you have had it. She eventually said that I had not sent the copy of my passport I explained that I had and my son sent her a screen shot of it and she sent me the code after being outside of the guest house for 90 minutes. I was furious as my son needed to get back to Nottingham as soon as he could. There was no apology from her just that we had crossed wires. If she hadn’t received it why didn’t she contact me prior to my arrival.
Dawn
Dawn,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 3 月 11 日
Makoto
Makoto,7 晚行程
Expedia真实住客点评
8/10 很好
2024 年 3 月 2 日
My room was very clean
Ntombiyelanga
Ntombiyelanga,5 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 2 月 22 日
Second stay
Very easy to get into the room, very clean and tidy, extremely comfortable bed, and quiet.
Ive stayed twice now to be near to Southampton hospital for appointments, as its only a 5 minute walk, would definitely recommend.
Sarah
Sarah,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 2 月 18 日
Graham
Graham,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2023 年 11 月 25 日
Makoto
Makoto,6 晚行程
Expedia真实住客点评
2/10 很差
2023 年 10 月 9 日
Jennie
Jennie,1 晚行程
Hotels.com真实住客点评
2/10 很差
2023 年 10 月 8 日
I liked nothing. I was surprised at Expedia having such a place way over priced for this 7 ft by 7 ft area
Bed very uncomfortable pillows terrible
Never met anyone just instructions Towels were hard as a rock curtains torn
I won’t recommend anyone to stay there even for one night
Susan
Susan,1 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2023 年 10 月 3 日
Hayley
Hayley,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2023 年 9 月 24 日
Kate
Kate,1 晚行程
Hotels.com真实住客点评
6/10 好
2023 年 9 月 8 日
Gerald
Gerald,2 晚行程
Expedia真实住客点评
8/10 很好
2023 年 8 月 24 日
I used this property because of its proximity to a hospital where I needed to be early in the morning. It was basic but clean and quiet and the owner gave very clear instructions for check in.
Clare
Clare,1 晚行程
Expedia真实住客点评
6/10 好
2023 年 8 月 20 日
Not much to write home about, minimalist, cooking utensils are are very poor
Victor
Victor,1 晚浪漫旅行
Expedia真实住客点评
6/10 好
2023 年 8 月 17 日
Trevor
Trevor,1 晚行程
Hotels.com真实住客点评
8/10 很好
2023 年 7 月 27 日
Value for money.
Christopher
Christopher,1 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2023 年 7 月 12 日
It was a nice property.
Ummay
Ummay,1 晚商务旅行
Expedia真实住客点评
10/10 绝佳
2023 年 6 月 26 日
We liked the security features of the property which we had no trouble with or understanding. The owner was very helpful.
We liked the convenience of getting a bus - No17 - from Southampton railway station direct to virtually outside of the property.
We liked being able to walk the short distance to and from Southampton University Hospital with relative ease.
It's a very short walk to a Chinese takeaway - very nice food.
It's also a very short walk to an Asian supermarket which we found very helpful on our visit.
We would definitely use again. Thank you very much.
Ian
Ian,1 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2023 年 6 月 22 日
Simples mas suficiente.Utilizamos somente para espera de um embarque,nesse caso foi suficiente.
Rommel
Expedia真实住客点评
10/10 绝佳
2023 年 5 月 22 日
caitlin
caitlin,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2023 年 5 月 13 日
Pleasant stay
Pleasant neighbourhood, shop and takeaway close by. Shirley high street 10-15 min walk. Easy instructions from host. Very clean and comfortable. 2 nice shared bathrooms.