We arrived around 6pm for our stay, which was apparently "after hours" for the front desk, so we had to be checked in on a kiosk that didn't really work. We got up to our room and it looked like someone stopped cleaning halfway through. There was hair all over the bathroom from the previous person, their shampoo and soap was still in the bathroom and not thrown away, food crumbs all the counter, and NO LINENS on either bed or pillows. We had to call an outsourced company for them to contact someone at the hotel about the linens. The on-call employee came within ten minutes and was very nice, but it was a ridiculous start to our stay. We also never heard from the GM like we were promised (shocker). The kitchenette also had no pots or pans to cook with, so the stove top seemed pointless to have. The hotel also had a weird pickle scent in the hallway on our floor that never went away. I definitely recommend not staying here for more than one night if you have to. It's basically just a place to sleep and wash up. Nothing more.