可以免费取消我在长湾度假村&码头的预订并获得全额退款吗？

是的，长湾度假村&码头在我们网站上提供可全额退款的客房房价。如果您预订了可全额退款的房价，则可以在入住前的一定天数之前取消，具体取决于该住宿的取消政策。请务必查看该住宿的取消政策，了解确切的条款和条件。

长湾度假村&码头是否允许携带宠物入住？

很抱歉，不允许携带宠物。

长湾度假村&码头是否有停车场？

是的，自助停车免费。住宿可提供有限停车位（不超过 1 个/单元）。

何时可在长湾度假村&码头办理入住和退房？

开始办理入住：15:00；停止办理入住：23:30。退房时间为 11:00。延迟退房需要支付一定数额的费用。提供快速退房、无接触办理入住和无接触办理退房服务。

在长湾度假村&码头及其附近有什么游览观光项目？

现场活动包括划皮艇、钓鱼和瑜伽，您可以畅享其中。您可享用野餐区和花园等服务设施。

长湾度假村&码头配备厨房或小厨房吗?

是的，有一个小厨房，其中还包括微波炉、厨具/餐具和茶具/咖啡用具。

长湾度假村&码头周边区域环境如何？

长湾度假村&码头位于斯蒂尔溪的在水滨，只需 1 分钟步行可至威利湖。

夏洛特长湾度假村&码头住宿优惠| Hotels.com 好订网

Q: 长湾度假村&码头是否允许携带宠物入住？

很抱歉，不允许携带宠物。

8/10 很好

2025 年 11 月 3 日

Very clean, had all the basics needed for a short stay. BathrkuOne of the basevoard

Lisa，2 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 11 月 2 日

Cozy cabin in a piece of paradise place. Easy check in and checkout. Friendly and helpful staff.

FABRICIO CESAR，3 晚行程

Hotels.com真实住客点评

8/10 很好

2025 年 10 月 19 日

Private stay clean cabin with accessories Bed wasn't too comfortable but overall great

Sherrell，2 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 10 月 9 日

Private! Safe location! Comfortable! With a great view! I would stay here again

Robert，3 晚行程

Hotels.com真实住客点评

4/10 尚可

2025 年 9 月 15 日

Not as advertised.

I contacted the property repeatedly for a week with no resolution. From arrival, concerns arose—the driveway was in poor condition, setting a negative tone. Most frustratingly, we were not placed in the cabin we reserved (Cabin 19), which was advertised with a porch, deck, and lake view. Instead, we were assigned Cabin 9 without explanation, despite Cabin 19 being visibly unoccupied during our stay. Staff said they’d escalate the issue and try to move us, but no follow-up occurred. The cabin itself was in poor condition: the kitchen table was peeling, chairs were unstable, and the futon was stained, sagging, and uncomfortable. The bed had hair on the sheets, a sagging mattress without a protector, and flat pillows. Outside, the area was dirty—cigarette butts, bottle caps, and filthy chairs sitting in mud. We had no internet all weekend, and the TV didn’t work. Though we were promised maintenance, they arrived late and only replaced the TV. The internet remained broken. Across the property, conditions were poor and safety was an issue. Hammocks were fraying, the fireplace was falling apart, and trash littered the beach and walkways. A fire ant hill sat on the beach, and paths to the lake were steep, slippery, and hazardous. I tripped over exposed roots and wires near our cabin. General upkeep was lacking, with broken rails, sagging decks, and debris throughout.

Joe，2 晚行程

Hotels.com真实住客点评

8/10 很好

2025 年 9 月 13 日

James，1 晚行程

Hotels.com真实住客点评

8/10 很好

2025 年 9 月 12 日

James，1 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 9 月 7 日

Wonderful

1 晚行程

Hotels.com真实住客点评

6/10 好

2025 年 9 月 1 日

A Little Disappointed

The unit was clean. "Couch" in the kitchen leaved little to be desired. We did not have an ocean view. The swimming area was small and no clean chairs unless you brought your own. Would be good for a large family or group of people as there isn't much to do while you are there. Quiet.

2 晚家庭旅行

Hotels.com真实住客点评

2/10 很差

2025 年 8 月 12 日

Nous sommes arrivés tard et l’accueil fermait à 17h donc j’ai communiqué avec la personne en charge des late Check-in par téléphone. La personne n’arrivait pas à voir la photo que le lui adressais … et ne voulait pas me donner le code pour accéder à la cabane, sans ce document…. Bref personnel pas sympa,

Pomme，1 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 8 月 6 日

Beautiful stay. Lots of bees

Alex，1 晚行程

Expedia真实住客点评

4/10 尚可

2025 年 8 月 4 日

The first time we stayed we absolutely loved it,the 2nd time not so good! We came for the weekend of the 4th and the unit they put us in was hot the AC wasn't working and there was never anyone in the office so we couldn't let anyone know also the kitchen and the loft was full of ants! Everywhere! We couldn't sit at the table and eat without an ant crawling on us and and our plates it was bad. I would stay again just not in that unit.

Nikole，2 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 7 月 31 日

The parking space no so good for certain cabins. Then all good. The grill should be one for each cabin but may be in the future it can happen. Otherwise, everything looks so beautiful, quiet and safe. Very peacefull. I highly recomended! Specialy if you want to have a nice and relax time away with your Family.

Triny V，1 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 7 月 28 日

Love this property. Only complaint is road into it desperately needs paving.

Holly，2 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2025 年 7 月 28 日

Was nice get away for couple days . Small but everything is very close!

Elizaveta，2 晚家庭旅行

Expedia真实住客点评

6/10 好

2025 年 7 月 27 日

Mary，2 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 7 月 27 日

Enjoyed the beach!!!

Florence，2 晚行程

Expedia真实住客点评

6/10 好

2025 年 7 月 26 日

Rucsandra，4 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 7 月 26 日

Basil，2 晚商务旅行

Hotels.com真实住客点评

4/10 尚可

2025 年 7 月 24 日

The last two times we stayed here we had difficulty with the air unit. Last time we were there was first week in April of last year, and the heat was not working. It took a total of 2 hours to have problem resolved, and resolved around 9:30pm after a long time travelling and with children. This last visit was just a few weeks ago. The air unit started spittting out ice chunks and was not heating the room. This happened at 7pm and though the emergency phone number was quick to respond, the told me it would be at least an hour and half for maintenance to arrive as they are off site. We declined given we needed to be up early and slept in a very hot room. The next morning at 5am, the power went out which means there is no running water or plumbing and that was not resolved before we packed up and left by 8:30 am. Needless to say, this was all very upsetting. Our children love staying here as the facilities are clean and right on the water and they love the loft/bunkbeds. However, we cannot risk another a/c, water, and then plumbing failure. Also, no one contacted us for any type of reimbursement.

Somer，2 晚行程

Expedia真实住客点评

8/10 很好

2025 年 7 月 22 日

Entrance road was difficult to drive on-many holes-needs resurfacing.

Deidra，13 晚浪漫旅行

Expedia真实住客点评

6/10 好

2025 年 7 月 20 日

This place has potential but is way over sold in the description. It's a gravel parking lot with tiny homes. While the home itself is okay, I couldn't get past the bugs in the carpet of the upstairs landing. We'd planned to put our teen on a pallet there, as our other teen had the 2nd bedroom, but the carpet was disgusting. The next option was the couch that folds down to a bed BUT there were multiple stains and crumbs in the seams. There was an outdoor grill, but no lighter or matches, not the end of the world as I was able to ask around & use someone's. The real issue was there was no cutting board, cutting knife or steak knives!! Not one sharp utensil to be found. Our tiny home did not have a lake view, only one row does, no porch, and the only outdoor seats were 2 chairs with a view of a small dumpster. The saving grace for us is that we were in this area to visit The Whitewater Center and location wise this worked, but I would not stay here again. It probably should have been a sign when pulling up to the office we were greeted with the abdoned, empty swimming pool that looked like it hasn't been used in a decade!! This place either needs to do some upgrading or lower it's rates.

Michelle，2 晚行程

Expedia真实住客点评

6/10 好

2025 年 7 月 20 日

We really wanted to love this place, but it has been sadly neglected and unkept. The dirt-ish road to the resort is full of pot holes and the “paths” to the lake are dangerous. Positives…cute cabin, air conditioner worked great, and good location. We got to our cabin and the key wasn’t in the lockbox and the cabin hadn’t been cleaned. No problem, the guy at check in got us into another cabin quickly. The loft hadn’t been vacuumed and the fridge was leaking…husband fixed that, all good. We went to the dock to fish and there were metal rods everywhere and the dock and boat slips were falling apart, we worked through it. What really bothered us was the website, all the advertising, says they have jet skis and boats…that’s false. They have no jet skis and 1 boat which was under maintenance and unavailable the 4 days we were there. Renting jet skis and a boat was main reason we stayed there! We won’t stay there again and I hope they do something about the condition of the property…it could really be something special.

Tiffany，3 晚家庭旅行

Expedia真实住客点评

2/10 很差

2025 年 7 月 16 日

We stayed there for 1 night, and although the little cabin was so cute, THERE WAS NO RUNNING WATER OR AC!!!! It was over 90 degrees when we were there and there was no working AC. The fridge did not work. We could not shower because there was no running water. This is a great location and I would not be as upset, BUT, when I called the property directly the manager has been dodging my calls. I have emailed multiple times, called multiple times a week for the past month, and each time I am told that the manager is not around or that he had already called me back (he has not!). It is BARE MINIMUM to have running AC and water in a place that people are paying to stay at. This terrible service was extremely disapointting and I would not reccomend this place to anyone.

Nora，1 晚浪漫旅行

Expedia真实住客点评

4/10 尚可

2025 年 7 月 14 日

Property has a beautiful view of the lake. There are a lot of bees and wasp. If you have a known allergy do not come to this property. Management is not properly removing nests bees/wasps. Outside of the units are poorly maintained including broken and dirty Adirondack chairs. Inside of the unit is clean. The bed is less to be desired and more like a camp bed on a thin metal frame. If you are large or tall person, you may find it hard to maneuver around. In my opinion the property does not have enough lighting at nighttime. Yes my unit had a nice porch light but the walk to other units, etc is very dark. The property called me at 12:26pm the day of my reservation to ask my expected arrival time. The young lady failed to notify me that if I was going to be later than 5:30pm, that I need to call to get the code for access to my unit. We got stuck in traffic so we arrived an hour later than expected. I did receive an email from the property at 12:38 pm on my arrival date informing me of the office only being open from 3-5pm. However, I was driving so I didn't receive the email. Luckily, another guest in my group called me and told me that the office was closing soon and to call and get my code for my unit. This process needs to be managed better. When the representative called, she should have informed me of the policy. Anything can happen during travel and arrivals may not go as planned.

Nasha，2 晚家庭旅行

Expedia真实住客点评

长湾度假村&码头

Long Cove Resort & Marina

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