The staff is very helpful and quick to respond. One of the bedside lights was not working and it was fixed by the time we returned. Since the decor matches the natural environment, the rooms are dark, so lights are important. Though rooms are small, it is efficiently planned. No microwave or refrigerator in rooms. They are placed in the common area near elevator along with coffee. Creamers and refrigerated cream are also supplied. The bed and pillows are very comfortable. Had to figure out the hot and cold lever for shower, it took trial and error since marking is not visible. Hint: 15 pass the hour = hot, 10 pass is warm.
All in all, it was a very relaxing experience. Pleasantly greeted with aromatherapy upon walking through the door.