Hakone Suisen offers a tranquil retreat with an indoor mineral hot spring and 2 additional hot springs to unwind. Guests can connect to in-room WiFi, store luggage securely, and enjoy the convenience of free self parking. The helpful staff has left a lasting impression on previous guests.
At Hakone Suisen, you'll be within a 10-minute drive of Hakone Kowakien Yunessun and Hakone Open Air Museum. Free perks include WiFi and self parking. Also, Lake Ashi and Hakone Gora Park are within a short drive. Fellow travelers love the helpful staff.
At a glance
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Hotel size
15 rooms
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Check-out time is 11:00 AM
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Special check-in instructions
The front desk is open daily from 7:30 AM - 10:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
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Children
No cribs (infant beds)
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING
Parking
Free onsite self parking
Free offsite parking within 984 ft
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Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Shared microwave
Shared refrigerator
Traveling with children
Children's books
What to do
Hot springs
Services
Front desk (limited hours)
Luggage storage
Room amenities
Be entertained
43-inch LCD TV
Home comfort
Climate-controlled air conditioning and heating
Slippers
Children's slippers
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Bidet
Hair dryer
Towels
Toothbrush and toothpaste
Stay connected
Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
Electrical adapters/chargers
Food and drink
Full-sized refrigerator/freezer
Microwave
Shared kitchen access
Rice cooker
Cookware, dishes, and utensils
Children's dinnerware
More
Housekeeping (on request)
Tatami (woven mat floors)
Special features
Spa
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 3:00 PM to 11:00 PM. There are 2 hot springs open between 3:00 PM and 11:00 PM.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.
Pool, spa, & gym (if applicable)
Hot springs access available from 3:00 PM to 11:00 PM
Guests must contact this property in advance to reserve access to the public bathing facility
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property does not have elevators.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Cashless transactions are available.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Frequently asked questions
Does Hakone Suisen offer free cancellation for a full refund?
Yes, Hakone Suisen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hakone Suisen?
Sorry, pets aren't allowed.
Is parking offered on site at Hakone Suisen?
Yes, there's free self parking.
What are the check-in and check-out times at Hakone Suisen?
Check-in start time: 3:00 PM; Check-in end time: 9:30 PM. Check-out time is 11:00 AM.
What is there to do at Hakone Suisen and nearby?
Onsite recreation at Hakone Suisen includes hot springs.
What's the area around Hakone Suisen like?
Hakone Suisen is in Ohiradai, a short 2-minute walk from Hakone Ohiradai Station.
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Hakone Suisen Reviews
Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
10/10
Cleanliness
9.8/10
Staff & service
9.8/10
Amenities
9.6/10
Property conditions & facilities
9.6/10
Eco-friendliness
Popular mentions
Service staff
Breakfast
Room
Hot springs
What guests liked
The hot springs were clean, well-stocked, and perfect for a relaxing soak, with both indoor and outdoor options available. (3 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Apr 23, 2025
Friendly, romantic and a must visit
Carl
Carl, 2-night trip
10/10 Exceptional
Jun 29, 2025
Relaxing and clean. Loved the traditional rooms and the onsen.
Alexis
Alexis, 2-night trip
10/10 Exceptional
May 19, 2025
Amazing staff, amazing stay, peaceful super clean. Would 100% come back next time
Amazing property inside the mountains, in connection with nature. Onsen facilities is great with indoor and outdoor options
Manuel
Manuel, 2-night trip
10/10 Exceptional
Apr 23, 2025
Loved the lounge, interesting books and records and artwork, friendly and helpful staff, clean. Great hot baths, quiet and relaxing.
Elizabeth
Elizabeth, 1-night trip
10/10 Exceptional
May 20, 2025
Absolutely loved our stay. They were so accommodating with our 12 month old and even had a snack bag, a Yokuta, and baby bath for him. Best part of our trip so far. So beautiful.
Mason
Mason, 1-night trip
10/10 Exceptional
Apr 24, 2025
Everything was excellent
Olivia
Olivia, 1-night trip
10/10 Exceptional
May 31, 2025
Highly recommend!
Christopher
Christopher, 1-night trip
10/10 Exceptional
Apr 13, 2025
Very good onsen
Thomas
Thomas, 1-night trip
10/10 Exceptional
May 25, 2025
This feels like a true retreat in the middle of a busy trip. The onsen experience is relaxing and the staff is friendly. We stayed in a traditional Japanese style room and it was a calm and serene environment with a beautiful view of the mountains.
Annelise
Annelise, 2-night trip
10/10 Exceptional
Apr 21, 2025
Staff are friendly and courteous. This is a baby friendly hotel.
Jersey
Jersey, 1-night trip
10/10 Exceptional
May 22, 2025
Everything was perfect! Highly recommend if you want to try a real japanese place, my husband and I loved it! :)
Lylia
Lylia, 1-night trip
10/10 Exceptional
Apr 23, 2025
Simple and serene. Would book again.
alison
alison, 1-night trip
10/10 Exceptional
May 18, 2025
The property was very clean but a bit of a walk from the bus stop nearby. The facility has nice amenities such as vending machines and lounge room.
Tommy
Tommy, 1-night trip
10/10 Exceptional
Jun 9, 2025
Petit hôtel typiquement japonais. Un peu difficile de s’y rendre car on doit marcher 5 minutes sur le bord de la route mais une fois rendu, on n’est pas déçu. Bains thermiques japonais intérieurs et extérieurs vraiment plaisant. Bon petit déjeuner composé de bonnes pâtisseries, soupe, jus, café, thé. Expérience vraiment enrichissante de dormir dans un ryokan. Complément parfait de notre séjour incroyable à Hakone.
Julie
Julie, 1-night trip
10/10 Exceptional
Mar 28, 2025
This was the highlight of our Japan trip. The staff was so friendly and welcoming. It was our first ever stay in an Onsen and was such a unique experience. I only hope we will be able to visit here again.
STEPHANIE
10/10 Exceptional
May 7, 2025
Such a beautiful place. With its own onsen. It was special. Calm. Relaxing.
Paul
Paul, 2-night trip
10/10 Exceptional
Mar 30, 2025
It is a short walk from the Ohiradai train stop.
Joseph
Joseph, 2-night trip
10/10 Exceptional
Dec 28, 2024
I had an amazing overnight stay at Hakone Suisen. The staff were fantastic, the hotel was very clean and welcoming, and the indoor onsen was incredible. Bonus for the room with an amazing view!
Mihai-Razvan
Mihai-Razvan, 1-night trip
10/10 Exceptional
Apr 21, 2025
As soon as we walked into the door we were greeted by the staff. Everyone was amazing. The view from our room and from the foot bath was absolutely stunning. The kids enjoyed the play area in the lobby lounge. We can’t wait to go back!
Lori
Lori, 2-night trip
8/10 Very good
May 6, 2025
Ontzettend vriendelijke gastgevers. Traditionele sfeer en gewoontes. Schoenen uit bij betreden. Ontbijt voor westerlingen prima te doen met diverse broodjes thee en sap.
Mascha
Mascha, 2-night trip
10/10 Exceptional
Jan 2, 2025
The staffs are the best, the facilities are in excellent condition, onsets are great!