Stayed here with my adult children and grandchildren. The apartment is located in a very convenient location however there is currently a large construction occurring across the road so many trucks and traffic control. This is not noted when booking. If it had been I would have chosen a different location. The unit was filthy, there were hundreds of cockroaches running out from under benches, aircon and furniture. We opened the compendium to find out where to put rubbish and it was stuck together with sticky stuff and several, ie more than 2 cockroaches ran out from the middle of the folder. My husband bought bug spray to try kill some of these. The furniture was filthy, the floors were stained and covered in hair etc.
we paid $1700 for 3 nights and spent significant time trying to clean this unit.
I’m pretty forgiving but this was ridiculous. Advised the manager who told me it’s due to cockroaches being sprayed the week before. Well the bugs seemed pretty spritely so unsure how well your spray treatment is working. Don’t waste your money.
Justine
3 晚家庭旅行
10/10
The apartment , location and place was great. Communication 90%. overall very goo
Quinton
3 晚家庭旅行
10/10
Great spot in the heart of Broadbeach. Large apartment and very well priced
Beau
5 晚家庭旅行
8/10
We always stay here as a great apartment building. Sadly this time did not receive a free vip bottle of wine and the air conditioner did not work in the main bedroom which made it quite uncomfortable with 30degree days.
We will still always stay here as it is a great spot hopefully next time get a better room.
ROBERT
4 晚家庭旅行
2/10
Kelly
12 晚行程
6/10
Amelia
3 晚商务旅行
8/10
Gayle
3 晚行程
10/10
Always a great place to stay.
ROBERT
3 晚家庭旅行
4/10
Awesome location, very comfortable bed and great views.
Appliances very outdated but you are not here to cook. Also bring your dishwasher liquid and toilet paper
Tomasz
4 晚家庭旅行
2/10
Room we were giving was a disgrace
Only 1 plate, no bread&butter knifes Toaster didn’t work.
Showers mouldy , and had a bad smell table under glass very dirty .
Was told showers would be cleaned next day but didn’t happen until two days later .
Bottom lining on chairs falling off this got cut off after we complained with the other items
You could see by joinery panels and carpet stains unit had been flooded at some stage .
Broken tiles in shower dangerous.
Toilet seat broken . Electrical points broken .
We were offered other rooms but one next to building works and other was an inconvenience to pack up and move 4days later.
But note they were better presented and cleaner
They did fix a couple of items after complaining a few times .
They also refunded one nights accommodation.
At the end of the day the room was substandard
And we should have not be given this at the start which made our holiday very stressful.
I have plenty of photos if you would like to see
I don’t know how this can be 8.8 star rated resort.
Trevor
7 晚浪漫旅行
6/10
My only dissatisfaction was the built up of uncleanliness in the apartment.
Evelyn
11 晚结伴旅行
10/10
Togalea
4 晚行程
10/10
Great place to stay. Very convenient to shops and cafes. Spacious apartment with modern appliances and fixtures.
Only complaint was the couch, it was broken.
Definitely return
Karly
7 晚家庭旅行
8/10
Had a group of six, so great to all stay in the same spacious apartment. Great balcony with view.
Craig
5 晚家庭旅行
6/10
Nice place but unfortunately construction work starts 6am every morning except Sunday.
simon
3 晚商务旅行
6/10
The layout of the apartment was great, nice and spacious. But the age and condition of the furniture and the cleanliness of the apartment was a constant reminder that thousands of people had been there before us. Wouldn’t stay again.
Camille
2 晚行程
6/10
KC
2 晚行程
8/10
Amazing view of the beach private parking and beautiful pool and spa
Greg
6 晚行程
8/10
Valerie
2 晚行程
10/10
It was very spacious with a nice view out to sea and over the pool. Great facilities for babies available. We did have trouble with a blocked shower drain however.
Abbey
3 晚家庭旅行
10/10
Tina
8 晚行程
8/10
The apartment is in a great location, comes with a car park which is great. Ours was very small and we had a big van so was tricky to park.
Nice big apartment with amazing views. A little dated and some of the furniture and ammenities could do with replacing.
Pool is lovely and the area around it nice and spacious.
Would definitely stay again in the hopes that the feedback given has been addressed.
Tracey
9 晚家庭旅行
8/10
Room could have been cleaner, but everything else was awesome