Reception looked quite blank when I enquired if they had a reservation in my name. After saying it 3 times, and spelling 'K-i-l..' I was asked was I part of a group? And yes, I booked 3 rooms; another Kilgallen and a McG___. Eventually he replied, 'I have a booking for Bryan..?' Bearing in mind we'd been given a lift to our local train station, found all trains cancelled, an Uber back home, drove to the hotel etc,etc...If we'd taken the replacement bus service, we'd be having this conversation at 2.30am and then I would have been mad!!