In the heart of Holgate, New Holgate offers a tranquil retreat. Guests can connect to in-room WiFi and take advantage of dry cleaning services, luggage storage, and an off-leash area for pets. Previous guests praise the helpful staff.
When you stay at New Holgate, you'll be just a 5-minute drive from York Racecourse and York Minster. Also, this hotel is just a 5-minute drive from Shambles. Fellow travelers love the helpful staff.
At a glance
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Hotel size
12 rooms
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Late check-out subject to availability
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Special check-in instructions
The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets allowed (dogs only)*
Service animals welcome
Food and water bowls and off-leash area available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
LOCAL_PARKING
Parking
Secured uncovered onsite self parking (GBP 20 per day)
Electric vehicle charging point on site
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Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 8:00 AM–10:30 AM
Room service (limited hours)
Services
Front desk (limited hours)
Dry cleaning/laundry services
Luggage storage
Facilities
Garden
Banquet hall
Room amenities
Be entertained
42-inch Smart TV
Digital TV channels
Streaming services
Home comfort
Electric kettle
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Soap and shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))
Food and drink
Free tea bags/instant coffee
More
Daily housekeeping
Guidebooks/recommendations
Local maps
Restaurant dining guide
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately GBP 12 to 18.95 for adults, and GBP 7 to 12 for children
Early check-in can be arranged for an extra charge of GBP 20 (subject to availability)
Late check-out can be arranged for an extra charge of GBP 20 (subject to availability)
Children & extra beds
Cribs/infant beds are available for GBP 30.0 per stay
Rollaway beds are available for GBP 30.0 per stay
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 25 per pet, per night
Parking
Uncovered self parking costs GBP 20 per day
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
New Holgate York
New Holgate Hotel
New Holgate Hotel York
Frequently asked questions
Does New Holgate offer free cancellation for a full refund?
Yes, New Holgate does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at New Holgate?
Yes, dogs are welcome. There's a charge of GBP 25 per pet, per night. Service animals are exempt from fees. Dog exercise areas are available.
Is parking offered on site at New Holgate?
Yes. Self parking costs GBP 20 per day. Electric vehicle charging is available.
What are the check-in and check-out times at New Holgate?
Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. There's a charge of GBP 20 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of GBP 20 (subject to availability).
What is there to do at New Holgate and nearby?
New Holgate has a garden.
What's the area around New Holgate like?
New Holgate is a short 10-minute walk from Micklegate Bar and 15 minutes' walk from National Railway Museum.
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Reviews
New Holgate Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.8
Cleanliness
9.0
Amenities
9.6
Staff & service
9.4
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently described as delicious, fantastic, and cooked to perfection. (20 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Parking
Location
Breakfast
Bathroom
Walking
Towns
Bed
Reviews
Verified
10/10 Exceptional
Apr 6, 2026
On arrival the staff were very friendly. The room was clean and WiFi was very good. Would happily stay again
Ben
Ben, 1-night trip
Verified
10/10 Exceptional
Feb 8, 2026
Very welcoming and comfortable stay. Breakfast was delicious.
Jayne
Jayne, 1-night trip
Verified
8/10 Very good
Jan 24, 2026
Lovely hotel 15 mins walk to the city centre. Great breakfast and spotless room. Would definitely stay again!
Mark
Mark, 1-night trip
Verified
10/10 Exceptional
Dec 13, 2025
Great place to stay and very helpful staff. Perfectly placed for the station and the city centre.
Angus
Angus, 2-night trip
Verified
10/10 Exceptional
Dec 6, 2025
The staff were very helpful and the room was perfect for what we needed.
ellie
ellie, 1-night trip
Verified
10/10 Exceptional
Feb 4, 2026
We stayed in the double delux room and it didn’t disappoint. The hotel is exceptionally clean and very well presented. There was water, tea and coffee along with juice, fresh towels and fruit available all day. The staff are very friendly and made sure our stay had everything we wanted. Very impressed with this lovely hotel and would definitely stay again. It’s very well situated with a short walk in to the centre.
Alison
Alison, 3-night trip
Verified
10/10 Exceptional
Nov 29, 2025
The hotel was very nice, friendly staff and the room was very well set out. The bed was very comfy too.
Jason
Jason, 1-night trip
Verified
10/10 Exceptional
Feb 15, 2026
Our suite was a good size, super clean, comfortable & very stylish with a boutique vibe. The staff were friendly & attentive. Breakfast was very nice quality.
A little further to walk in to the centre than we expected & we thought the parking fee was a little expensive which should be free of charge for guests. Apart from that, we couldn’t really fault this hotel & would highly recommend.
Vanessa
Vanessa, 1-night trip
Verified
10/10 Exceptional
Dec 5, 2025
The room was absolutely amazing! The staff were fantastic as well.
Oliver
Oliver, 1-night trip
Verified
8/10 Very good
Dec 25, 2025
The Holgate was good value for money.Staff were friendly and the room was nice .Location was good .
Simon
Simon, 2-night trip
Verified
10/10 Exceptional
Dec 6, 2025
Receptionist was lovely and great room well decorated
Emily
Emily, 1-night trip
Verified
10/10 Exceptional
Dec 4, 2025
The room we stayed in was clean and comfortable. The staff especially the lady who checked us in was very friendly and welcoming.
Would definitely recommend to anyone wanting something different and only 10mins walk into the city centre.
Jenny
Jenny, 1-night trip
Verified
8/10 Very good
Dec 5, 2025
Lovely room, clean and cosy with beautiful shower room.
Houmhra
Houmhra, 2-night trip
Verified
10/10 Exceptional
Dec 10, 2025
Offered upgrade as so as we arrived. Friendly staff, clean room with everything we needed. Would definitely recommend.
Sue
Sue, 1-night trip
Verified
10/10 Exceptional
Sep 24, 2025
Fabulous Bijou hotel...really friendly staff couldn't do enough for us ...would definitely stay again
Jane
Jane, 1-night trip
Verified
10/10 Exceptional
Dec 19, 2025
Warm staff. Nice spacious and clean room
Akshita
Akshita, 1-night trip
Verified
10/10 Exceptional
Dec 11, 2025
The hotel was comfortable and warm. We had a room at the back of the hotel with no noise at all. The breakfast was fantastic, cooked to perfection and hot... always a bonus. The staff were very informative and friendly. Would recommend.
Joanne
Joanne, 1-night trip
Verified
10/10 Exceptional
Dec 2, 2025
Clean room, cosy space. Wonderful staff
Fauziya
Fauziya, 1-night trip
Verified
10/10 Exceptional
Jul 11, 2025
The Hotel was lovely.
The staff very helpful, and the breakfast superb!!!
David
David, 2-night trip
Verified
8/10 Very good
Mar 24, 2025
Very nice Room, excellent breakfast, friendly staff.
andrew
andrew, 2-night trip
Verified
10/10 Exceptional
Sep 26, 2025
Wonderful place to spend a coupe of noght! The staff are all so helpful and friendly! The chef prepares an amazing breakfast each morning, too! The rooms are clean, lovely and comfortable! I highly recommend this BnB. My husband and I had a wonderful two night stay!
Leisha
Leisha, 1-night trip
Verified
10/10 Exceptional
Jul 27, 2025
Great hotel, great location, fantastic breakfast and staff. Only downside but wouldn’t stop us going back is the road noise from in the front rooms.
Robert
Robert, 1-night trip
Verified
10/10 Exceptional
May 11, 2025
Absolutely love this place! Rooms are gorgeous and the staff are so friendly and helpful
Ben
Ben, 1-night trip
Verified
10/10 Exceptional
Apr 6, 2025
Beautiful hotel
Beautiful hotel, lovely rooms & very comfortable, lovely staff & had a great breakfast
Sean
Sean, 1-night trip
Verified
10/10 Exceptional
May 17, 2025
Gorgeous, friendly hotel
Gorgeous boutique hotel, staff were amazing, friendly and very helpful, highly recommended.