Excelent séjour.
Hôtel très propre, accueillant et reposant.
Très proche de la mosquée al- Haram.
Très proche de toute commodité.
Expérience à refaire.
Jamila
7 晚家庭旅行
10/10
The room was nice and the service as well.
It is a bit 90s but we loved that.
the only annoying thing was a chaotic road you need to cross to get to the haram
真实旅客
3 晚行程
10/10
The receptionist nawaf was extremely nice. The best receptionist ever. He was very respectful. It was very touching of him that he extended my check out after juma without asking him
The conceirce desk were brilliant as usual. Well done to abdul hamid and his team
The cleaners were also very kind and helpful
Jazakallah to all
The only downsight was that the cafe man called turkey was very very rude . Ask him what he did.
And some of the security staff were also extremely rude
真实旅客
6 晚家庭旅行
10/10
Amazing hotel , everything was perfect from the location to cleanliness to friendliness
The breakfast was so rich and delicious great chefs of coarse
Hala
2 晚家庭旅行
10/10
The location, service and overall experience was excellent. Really one of the best in medinah
sameer
7 晚家庭旅行
10/10
Tasneem
3 晚家庭旅行
8/10
Very good
Shady
2 晚家庭旅行
10/10
The stay was great, Shahad customer service was outstanding!
Abderrahmane
1 晚家庭旅行
10/10
ZEINABOU MAHAMADOU
1 晚行程
10/10
Recommend
Naiem
3 晚行程
2/10
Muhammad
2 晚行程
8/10
Good!
Muhammad
1 晚行程
2/10
The place has not been redecorated in many decades. The food is terrible.
The hotel is expensive. For the same price, you could have top hotel in London
Mohammed
2 晚行程
10/10
Good
Rasheem
2 晚行程
10/10
Nice hotel, very close to Haram, friendly staff.
Hossam
1 晚行程
10/10
Excellent location and service
Hira
5 晚行程
10/10
That is very good service very good people
Atta
4 晚行程
10/10
Great
Imad
3 晚行程
10/10
SHAISTA
5 晚家庭旅行
10/10
Beautiful hotel lovely service everyone is veryr nice. Walkable 2-4 min to masjid nabwi
Mehwish
6 晚行程
10/10
Sofia
2 晚行程
10/10
Mohammed Sani
2 晚行程
10/10
Gohar
5 晚家庭旅行
8/10
Overall a wonderful hotel. Excellent location, very close to the Prophet's Mosque. Good breakfast but could do with more meat options and better quality coffee and pastries. There were some issues with the room, listed below:
1. The in-room safe did not work at all. We told Guest Relations but nothing was done for the entire time we were there.
2. We were 3 guests, 2 adults and a child. However many times they only put 2 towels in the bathroom and we needed to call to get more.
3. The bathroom was not cleaned well at all, especially the shower.
4. Sometimes the cups in the room were not washed, dirty cups were left there.
Muhammed
5 晚家庭旅行
6/10
Not the property fault they had a construction activities next door. Also the place is outdated needs renovation. Food option was sub standard we ended up eating else where .