可以免费取消我在BESPOKE, 小型豪华酒店成员的预订并获得全额退款吗？

是的，BESPOKE, 小型豪华酒店成员在我们网站上提供可全额退款的客房房价。如果您预订了可全额退款的房价，则可以在入住前的一定天数之前取消，具体取决于该住宿的取消政策。请务必查看该住宿的取消政策，了解确切的条款和条件。

BESPOKE, 小型豪华酒店成员是否允许携带宠物入住？

很抱歉，不允许携带宠物和服务型动物。

何时可在BESPOKE, 小型豪华酒店成员办理入住和退房？

开始办理入住：15:00；停止办理入住：23:00。退房时间为 11:00。

在BESPOKE, 小型豪华酒店成员及其附近有什么游览观光项目？

附近的玩乐活动包括附近钓鱼、徒步活动和浮潜。不妨到室外泳池游个泳，也可以使用此公寓酒店的其他服务设施，比如24 小时健身中心和SPA 服务。

BESPOKE, 小型豪华酒店成员店内或附近是否有餐厅？

是的，有一家店内餐厅Icaro。

BESPOKE, 小型豪华酒店成员配备厨房或小厨房吗?

是的，有一个小厨房，其中还包括意式浓缩咖啡机、烤面包机和厨具。

BESPOKE, 小型豪华酒店成员配备任何户外私人空间吗?

是的，每间公寓的特色是有配备家具的阳台。

BESPOKE, 小型豪华酒店成员周边区域环境如何？

从BESPOKE, 小型豪华酒店成员仅需1 分钟步行可至图卢姆国家公园，10 分钟步行可至玛纳提灰岩坑。

图卢姆BESPOKE, 小型豪华酒店成员住宿优惠| Hotels.com 好订网

Q: BESPOKE, 小型豪华酒店成员是否允许携带宠物入住？

很抱歉，不允许携带宠物和服务型动物。

Q: BESPOKE, 小型豪华酒店成员店内或附近是否有餐厅？

是的，有一家店内餐厅Icaro。

Q: BESPOKE, 小型豪华酒店成员配备任何户外私人空间吗?

是的， 每间公寓的特色是有配备家具的阳台。

10/10 绝佳

2025 年 11 月 20 日

The Bespoke was the perfect place for us to relax and disconnect for our stay! The apartment was well appointed and super spacious. The kitchen was well supplied for a vacation rental, which made it so easy to cook most of our meals. Located right on the beach, the beach area was clean and private, it never got too noisy or crowded and there were always available loungers. Location was superb, just be aware that the road off the highway is a dirt road and riddled with potholes! Otherwise the location was close to the ruins, supermarkets and the town of Tulum, great for a true getaway!

Sarah，8 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 11 月 1 日

Très bel hôtel, décoré avec beaucoup de goût, paisible et agréable

AMEX，3 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 8 月 23 日

Stunning hotel, beautiful location. Car is essential otherwise hugely overpriced taxis are your only option. I do think a hotel of this calibre and price point really should include breakfast (this is the only luxury hotel I have stayed at that did not include breakfast). Would definitely return

Angela，7 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 8 月 21 日

Entre jungle et luxe

Nous avons passé des vacances de rêve le personnel été aux petits soins les chambres étaient incroyables mieux que sur les photos une piscine privée dans chaque chambre pour profiter du soleil une plage magnifique avec des tortues de mer prêtes à accoucher leurs œufs nous avons eu la chance de le voir de nos propres yeux Merci gracias hasta proxima

jeremy，5 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 8 月 9 日

The food was absolutely delicious and service unmatched! We loved this place and will go back for sure. Sea turtles, private beach, meticulous cleaning and property upkeep, beautiful, lush pool and very quiet, removed from all things “touristy” - Bespoke was a gem.

Jamie，5 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 7 月 23 日

What a beautiful gem. The apartment was glorious! Clean and well stocked. The beds were comfy and the water pressure was excellent. The staff is so friendly and helpful. The beach is right out the front door, unfortunately the sea grass was out of control and we could not access the water. Bespoke is a little off the beaten path, but we had no problems accessing transportation. Highly recommend!

Laura，4 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 7 月 18 日

Excellent aparthotel with lovely food

What a little gem of a hotel. Our family of 4 stayed for 5 nights in one of the 2 bed apartments, really comfortable and well maintained. We all really enjoyed it, a perfect mix of chill and local trips. It was useful having our own car due to it being 10 minutes from Tulum. If you go to Tulum, make sure you get down to the peninsula rather than sticking to the Main Street which was a bit limited. The Sargassum (seaweed) on the beach was frustrating and the hotel did what they could to deal with it but worth considering the impact if you’re looking for a beach holiday as the seaweed invasion in July makes the beach/sea hard to use.

Robert，5 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 7 月 17 日

Everything was great food was awesome and Ricky & Lucio very friendly and helpful!!!!

Adriana，5 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 7 月 17 日

My wife and I came to this property for our anniversary and we were blown away by almost everything about it. The grounds are very well maintained. You actually feel like you are in a jungle with all the plants they have around the property. The pool was very nice and they have really nice furniture in the pool area and on the beach for relaxing. We were there in the wet season, so there was a lot of seaweed on the beach, but they made an effort to clean it up each day, which was very much appreciated. They provided amenities like kayaks and really nice snorkel gear for using in the ocean and looking at the coral in the area. The restaurant very good and the service was stellar. It was a little pricey and the selection wasn't great but still very nice. But as nice as the property was, the unit we stayed in was fantastic! We had a two-bedroom unit and unit. Had a well-furnished living room and kitchen with a full size refrigerator and everything you would need. The only thing we would would have liked to have seen that we didn't have was a toaster. Probably the best thing about the unit was the terrace on the upper floor which was basically on the rooftop of the unit. Up there. We had a dining room table that could seed six, , a small private swimming pool, a bathroom with a separate sink and a shower. There were also some lounge chairs that were quite nice. While up on the terrace to we could have drinks and look at the ocean which was beautiful.

Frank，7 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2025 年 7 月 4 日

Monica，4 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 5 月 10 日

Es muy especial el lugar! Sus instalaciones de 1a y muy agradable toda la construcción.la cocina y la barra del restaurante bien atendida c extraordinario servicio de 1er mundo.

Carmen Laura，5 晚结伴旅行

Expedia真实住客点评

10/10 绝佳

2025 年 4 月 10 日

This property was great I highly recommend it. Paola at the front desk is absolutely greatand helped with everything. Everything was super clean the rooms are huge perdect stay

Jonathan，5 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2025 年 4 月 4 日

Unforgettable stay on the beach in Tulum My family had the pleasure of staying at this remarkable perfect sized beachside hotel in Tulum, and I truly can't recommend it enough. The setting is breathtaking with turquoise waves, white sand, and ocean breezes. The beach and pool have beautiful lounge beds, cushions, soft seats, and private seating area. We felt like were were hidden away from the world-in the best possible way! The small staff at the hotel was kind, attentive, and genuinely welcoming. They gave thoughtful recommendations, and went above and beyond. In our opinion the perfect amount of attention. The apartments are better than you can imagine. Huge, new, clean, and airy spaces beautifully decorated and outfitted it truly was a home away from home. The Bespoke and its staff are a rare find, and we cannot wait to return!

Maia，7 晚家庭旅行

Expedia真实住客点评

8/10 很好

2025 年 3 月 12 日

Helena，1 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 2 月 17 日

Nicolas，4 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 2 月 15 日

Magic

Very nice place, really calm and beautiful place.

Marcus，4 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 1 月 25 日

Kenneth，5 晚行程

Expedia真实住客点评

8/10 很好

2025 年 1 月 19 日

Hidden Gem

This hotel exceeded my expectations. The rooms are a good size with ample storage. It had everything we needed for a comfortable stay. Staff were great, although sometimes the language barrier was a minor issue. A list of close by and recommended restaurants was provided before we arrived, along with suggested activities. Both of which was super helpful. Food and drink were great. Would definitely stay again

Krystal，3 晚结伴旅行

Hotels.com真实住客点评

10/10 绝佳

2024 年 12 月 28 日

Everything was perfect. Service was on point; everyone that works there was friendly. Papi made you feel at home and has a good personality and sense of humor :) Toiletries and rooms were all clean and practically brand new and had such a good aromatic smell that made you feel like you were in paradise. Would definitely recommend and reconsider coming back

Guillermo，6 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2024 年 12 月 20 日

Kirsi，7 晚行程

Expedia真实住客点评

10/10 绝佳

2024 年 12 月 20 日

Very nice property

Great property, rooms are huge and beach is big and clean.

David，3 晚行程

Hotels.com真实住客点评

10/10 绝佳

2024 年 11 月 30 日

Amazing and beautiful property. The service was great and the beach is stunning. Food at the onsite restaurant was excellent. The only downside is that it’s not close to anything, you can’t walk to a convenience store and they don’t have a store on site. If you don’t rent a car you have to take a taxi into town which gets expensive.

Nicola，5 晚行程

Expedia真实住客点评

6/10 好

2024 年 11 月 14 日

Nura，3 晚行程

Expedia真实住客点评

10/10 绝佳

2024 年 6 月 23 日

Donzelle，7 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2024 年 6 月 7 日

Super great place !

Jenny，1 晚行程

Expedia真实住客点评

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