2/10
Worst check-in ever.
We had booked 2 Premium Rooms - Kingsize Beds - Partial Sea View.
When we arrived at 3 pm to check-in the hotel was overbooked.
We had to wait 3 and 7 hours after check-in until we got the rooms we had booked.
That is simply not acceptable. We were given a cup of tea as compensation.
It ruined our entire experience of your beautiful hotel.
Henrik
2 晚家庭旅行