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Jacosmo Hotel & Spa

4.0 star property
Art Deco hotel with spa, near Hoan Kiem Lake

Choose dates to view prices

Jacosmo Hotel & Spa, nestled near Hoan Kiem Lake and Hanoi Old Town Night Market, offers a tranquil retreat with a fireplace in the lobby and Gia Bao Grand Restaurant serving delectable meals. Unwind at the spa with body treatments or explore nearby Thang Long Water Puppet Theatre while staying connected with free in-room WiFi; past guests rave about the breakfast, helpful staff, and location.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Bar
  • Spa
  • Laundry facilities
  • Free parking
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • Airport shuttle
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Car rentals on site
  • Computer station

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Elevator
  • Minibar

Why we love this property

Spa relaxation paradise
The hotel spa offers daily treatments including scrubs, wraps, and facials. Swedish massages and soaking tubs complete the relaxation experience.
Historical city charm
This hotel showcases Art Deco architecture in the city center's historical district. Curated decor adds to the timeless charm of this elegant property.
Dining on your terms
The hotel restaurant, cafe, and bar cater to diverse tastes. A buffet breakfast starts each day on a delicious note.

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Premium bedding, memory foam beds, minibar, in-room safe

Deluxe Double or Twin Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
HDTV
Renovated in 2022
Memory foam bed
Premium bedding
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Deluxe Double with window

Deluxe Double with window | Premium bedding, memory foam beds, minibar, in-room safe

Deluxe Double with window

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
HDTV
Renovated in 2022
Memory foam bed
Premium bedding
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double or Twin Room

Executive Double or Twin Room | Premium bedding, memory foam beds, minibar, in-room safe

Executive Double or Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
HDTV
Renovated in 2022
Premium bedding
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Family Room

Family Room | City view

Family Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
HDTV
Renovated in 2022
Premium bedding
  • City view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Executive Suite City view

Executive Suite City view | City view

Executive Suite City view

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
HDTV
Renovated in 2022
Premium bedding
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Ja Cosmo Suite Balcony with Jacuzzi

Ja Cosmo Suite Balcony with Jacuzzi | Premium bedding, memory foam beds, minibar, in-room safe

Ja Cosmo Suite Balcony with Jacuzzi

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
HDTV
Renovated in 2022
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Balcony

Junior Suite Balcony | Premium bedding, memory foam beds, minibar, in-room safe

Junior Suite Balcony

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
HDTV
Renovated in 2022
Premium bedding
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite City View

Family Suite City View | City view

Family Suite City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
HDTV
Renovated in 2022
Premium bedding
  • City view
  • Sleeps 7
  • 2 King Beds

View all photos for Deluxe Triple Room, City View

Premium bedding, memory foam beds, minibar, in-room safe

Deluxe Triple Room, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
HDTV
Renovated in 2022
Premium bedding
  • City view
  • Sleeps 5
  • 1 King Bed, 1 Twin Bed and 1 Twin Sofa Bed

Similar properties

Lobby sitting area

Hanoi Royal Palace Hotel 2

  • Free breakfast
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9.6 out of 10, Exceptional, 5,902 reviews
The price is CNY458
CNY520 total
includes taxes & fees
Dec 11 - Dec 12
Hanoi Royal Palace Hotel 2
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About the neighborhood

Map
23 Lo Su, Hoan Kiem, Hanoi

What's nearby

  • Hoan Kiem Lake - 3 min walk - 0.3 km
  • Thang Long Water Puppet Theatre - 5 min walk - 0.5 km
  • Hanoi Old Town Night Market - 7 min walk - 0.6 km
  • Hanoi Opera House - 10 min walk - 0.9 km
  • St. Joseph's Cathedral of Hanoi - 13 min walk - 1.2 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 23 min drive
  • Hanoi Gia Lam Station - 5 min drive
  • Hanoi Long Bien Station - 18 min walk
  • Hanoi Railway Station - 29 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Bún Riêu - ‬1 min walk
  • ‪Bánh xèo Zòn - ‬1 min walk
  • ‪Bánh Mỳ Bà Dần - ‬1 min walk
  • ‪La Bevie Hotel 34 Hàng Tre - ‬1 min walk
  • ‪Etēsia • Kitchen Counter + Wines - ‬1 min walk

About this property

Jacosmo Hotel & Spa

When you stay at Jacosmo Hotel & Spa, you'll be in a great location, within just a 10-minute walk of Hoan Kiem Lake and Hanoi Old Town Night Market. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with Swedish massages, body wraps, or mani/pedis. Other highlights at this Art Deco hotel include a bar/lounge and a snack bar/deli. The helpful staff and breakfast get great marks from fellow travelers.

All inclusive

All-inclusive room rates at Jacosmo Hotel & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

At a glance

DONE

Hotel size

    • 28 rooms
    • Arranged over 10 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Local laws may restrict unmarried guests from sharing a room
DONE

Children

    • One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi (speed: 25+ Mbps) and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free offsite parking nearby
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2009
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
  • Full-service spa
  • Lockers available
  • Art Deco architecture

Accessibility

  • Elevator
  • Doorbell and phone notification
  • Hardwood flooring in room

Room amenities

Be entertained

  • 32-inch LED TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Premium bedding
  • Memory foam mattress

What to enjoy

  • In-room massage
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi (speed of 25+ Mbps) and free wired internet
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Massages are available on the beach and in the spa; other services include Swedish massages, facials, and body wraps. The spa is open daily.

Dining

Gia Bao Grand Restaurant - Onsite restaurant. Guests can enjoy drinks at the bar. Reservations are required.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately VND 100000 for adults and VND 50000 for children
  • Airport shuttle service is offered for an extra charge of VND 446000 per vehicle (one way)
  • Late check-out can be arranged for an extra charge of VND 520000 (subject to availability)

Children & extra beds

  • Rollaway beds are available for VND 250000.0 per day

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Gia Bao
Gia Bao Grand
Gia Bao Grand Hanoi
Gia Bao Grand Hotel Hanoi
Gia Bao Hotel
Gia Hotel
Hotel Gia
Antique Hotel Hanoi
Antique Hanoi
Antique Legend Hotel
Jacosmo Hotel & Spa Hotel
Jacosmo Hotel & Spa Hanoi
Jacosmo Hotel & Spa Hotel Hanoi

Frequently asked questions

Are pets allowed at Jacosmo Hotel & Spa?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Jacosmo Hotel & Spa?

Yes, there's free self parking.

Is airport shuttle service offered by Jacosmo Hotel & Spa?

Yes, an airport shuttle is available. The charge is VND 446000 per vehicle one way.

What are the check-in and check-out times at Jacosmo Hotel & Spa?

Check-in start time: 2 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge of VND 520000 (subject to availability).

What is there to do at Jacosmo Hotel & Spa and nearby?

Jacosmo Hotel & Spa has a spa.

Are there restaurants at or near Jacosmo Hotel & Spa?

Yes, there's an onsite restaurant, Gia Bao Grand Restaurant.

Does Jacosmo Hotel & Spa have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Jacosmo Hotel & Spa like?

Jacosmo Hotel & Spa is in Old Quarter, a short 4-minute walk from Hoan Kiem Lake and 9 minutes' walk from Hanoi Old Town Night Market. Travelers say the area is walkable and good for shopping.

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Reviews

Jacosmo Hotel & Spa Reviews

9.2

Wonderful

9.0

Cleanliness

9.4

Location

9.8

Staff & service

8.4

Eco-friendliness

8.8

Property conditions & facilities

What guests liked

  • Breakfast was a highlight with a variety of options, including hot food made fresh, and excellent service. (13 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Location
Room
Breakfast
Bed
Lake
View
Tours
Value
Air conditioning

Reviews

10/10 Exceptional

Amazing

We loved our stay here. The hotel is beautiful & our room was great. The staff were so friendly & helpful. The location was perfect, so close to great food spots.
Scarlet, 2-night trip

10/10 Exceptional

Good stay & good staffs

10/10 Exceptional

A great stay overall

A great stay overall. The location is close to many food options and tourist destinations. Room was clean with a comfortable bed. Staff were pleasant to deal with
Erik, 3-night trip

10/10 Exceptional

The staff at JaCosmo are absolutely amazing! They made our trip very easy and smooth with transportation and local recommendations.
Makayla, 1-night trip

8/10 Very good

Jacosmo Hotel is a very good choice if you wish to stay in the old quarter of Hanoi. The staff were obliging and very efficient .
Gary, 2-night trip

10/10 Exceptional

The room was very spacious and clean and the breakfast was very nice for the price. The location was also fantastic and the city centre was walking distance. Especially the staffs, Brian and Richard were extremely kind and helpful for booking the transportation and their English were excellent. I highly recommend Ja cosmo hotel for people to enjoy Hanoi trip with reasonable price.
H.S, 1-night trip

10/10 Exceptional

Closed to everything that I need. Staffs are friendly and helpful.
Thanh, 1-night trip

10/10 Exceptional

All staffs were kind
YUMI, 1-night trip

10/10 Exceptional

This hotel was very nice, clean, super good location close to everything. The service was exceptional. The breakfast was yummy and we love that we can order hot food like pho and eggs made fresh. The staff was amazing, everyone was very helpful, respectful and care trying to accommodate us and made us feel comfortable. Thank you for such a nice experience
Lily, 3-night trip

6/10 Good

Good service
Li Te, 4-night trip

8/10 Very good

Kind staff, great location, however things are a little run down. Breakfast buffet wasn’t nice either, better off going out. They offered lots of services as well, but were all priced at double what you could get outside of the hotel. We booked a King bed, but found it was just 2 x double beds put together, so had that ridge in the middle of the bed. Didn’t matter overall, though, as the bed was so huge
Nell, 4-night trip

10/10 Exceptional

I love this boutique hotel , for the price it’s totally worth it ! As soon as I checked in , the staffs were so friendly, helpful. I feel welcome . The room is clean, hot shower was awesome. This is my favorite hotel if I visit Ha Noi , I will come back here again . Thủy , the receptionist girl was very sweet , the breakfast buffet here is good ! I wish I looked here longer ! Thank you for the great experience here
Mai, 2-night trip

10/10 Exceptional

I was told that something went wrong with the room we had initially booked, so they had to give us a tiny room instead. But the manager had compensated us with 2 free massages. So no complaints’
Sui ling, 1-night trip

10/10 Exceptional

Amazing staff and great little hotel!

This was our best stay in Vietnam! The location was perfect. Right near everything, but just a few steps away from all the crowded craziness. The hotel was clean and modern and the beds were comfortable. The real highlight here is the staff though! Everyone was amazing, but especially Brian!!!! He is such a lovely and caring person and he truly went out of his several times and went above and beyond to make our trip special. Thank you! There are also 3 great bars right across the street. There's a nice romantic wine bar and 2 craft cocktail bars or favorites were Leo's and Bo/En
Jerry, 3-night trip

4/10 Fair

Sorry this place is really dirty, noisy, and old. It’s not what you see on pictures. They also gave my room away and offer me something else saying “ upgrade “ but it’s not! Staff was nice but other than that I would not recommend this place to anyone or can you even call it a 4 star rating! 👎
Kathy, 3-night trip

10/10 Exceptional

Very satisfied!

Hotel has alot of charm. A little outdated but overall very satisfied. The staff was very helpful and professional! The manager Kim and her staff did a good job taking care of us. Only complaint was our first room the A/C was broken. But they accommodate us and move us to another room. We will be back. Thanks
Vinh, 2-night trip

10/10 Exceptional

Brian made me feel at home. He want above and beyond my expectations to be as helpful as possibleI. I only rated the cleaning the way I did because there seemed to be an infestation of very small spiders. It was a clean place it was just the spiders. Other than that it was clean. Not bad location close to lake.

8/10 Very good

The hotel itself is a bit dated, with a few furniture being worn out. For instance, the cabinet knobs are missing and the toilet roll holder broke twice, Also, the cleanliness of the bedding is not desirable, with occasional black marks and even blood stains while we have not used them yet. However, the hotel staff are quick to respond to all the issues politely. Finally, one bright spot is that the breakfast is quite good with a few selection and some extra food that can be ordered from the menu for free. Overall, given the low price, it is still a nice hotel with good service.

6/10 Good

I selected an early check-in and paid extra, only to find out that I was downgraded to a cheaper room. There was no water during most of day and sporadic hot water when water was available. Complained TV was not working two consecutive days and gave up after that. I suppose that’s what I get for an inexpensive stay. Would not book them again. In fact, I cancelled my return booking.
David, 4-night trip

6/10 Good

Ok, but not as nice as photos

Staff was very nice and helpful - super attentive and so nice, and laundry service was quick, but the room was tiny tiny tiny, and very dark. The furniture, walls, bathroom etc were all in need of repair, and the window didn’t shut all the way which made it a bit hard to sleep (Hanoi is loud!). The furniture and walls are all a dark color which gives the room an even smaller feeling and the window was looking out at the wall of the next building (no view and no light). The shower is for very short people (I’m 5’1” and I felt a bit like it was too small for me) and the walls of the bathroom were glass/the door doesn’t really close so you must be ok with sharing all with your travel companion. Breakfast is ok, but not great. We found other Hanoi hotels a bit better for the money.
room
room
bathroom
Amanda, 2-night trip

10/10 Exceptional

Amazing front desk team

Vivian and Laurent at the Reception desk went above and beyond to make us and other guests feel welcome and at home. The hotel owners are fortunate to have such professional, efficient and helpful staff. Vivian went above and beyond to ensure celiac food (gluten free) medical food limitations were addressed. Great hotel location and family room was spacious and not noisy.
John, 2-night trip

10/10 Exceptional

Very comfortable, great location
David, 4-night trip

2/10 Poor

We turned up and told our room was not available and that they would put us up in a similar room nearby. It was nothing like the description of the room we were expecting. It seems like this is not the first time it had happened looking at the reviews.
Calista, 1-night trip

4/10 Fair

From the very beginning, this hotel was a big fail. Weeks before arrival, I confirmed in an email with the hotel's sales manager that the room would have two beds. Upon arrival, we had to wait for housekeeping staff to separate the bed into two and make them up. "Executive city view" is a joke. The room overlooks the back a bunch of old apartments. Only in the distance can you see two high rise buildings. There was a disturbing black "something" on the shower curtain. Spa personnel were very unfriendly and we went elsewhere. There is not enough seating for breakfast in the dining area. This happened both mornings. I sent a message to the sales manager via Expedia (how we corresponded previously) and received no response. There are many other places to stay in Hanoi. Skip this one.
JILL, 2-night trip

10/10 Exceptional

We stayed 2 nights The staff was attentive and helpful. The property was clean. The staff responded quickly to our needs or questions.
hoa, 2-night trip