When you stay at Mandai Rainforest Resort By Banyan Tree, you'll be within a 15-minute drive of Johor Bahru City Square and KSL City Mall. Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with deep-tissue massages, body wraps, or facials. An outdoor pool, a poolside bar, and a children's pool are other highlights at this luxurious resort.
Batam Batu Besar (BTH-Hang Nadim) - 29.8 miles/47.9 km
Kempas Baru Station - 22 min drive
JB Sentral - 28 min drive
Restaurants
Viva! Foodcourt - 9 min drive
Ah Meng Restaurant
Jungle Rotisserie - 2 min walk
Food Paradise - 8 min drive
Kentucky Fried Chicken - 8 min drive
About this property
Mandai Rainforest Resort By Banyan Tree
When you stay at Mandai Rainforest Resort By Banyan Tree, you'll be within a 15-minute drive of Johor Bahru City Square and KSL City Mall. Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with deep-tissue massages, body wraps, or facials. An outdoor pool, a poolside bar, and a children's pool are other highlights at this luxurious resort.
Languages
Chinese (Mandarin), English
More about this property
VISIBILITY
At a glance
Hotel size
338 units
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21
Check-out time is noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children's club*
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Other information
Smoke-free property
LOB_HOTELS
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
2 restaurants
Poolside bar
Room service (limited hours)
Traveling with children
Children's club (surcharge)
Children's pool
Children's games
What to do
Fitness classes
Ecotours nearby
Cave exploring nearby
Working away
Meeting rooms
Conference space (5005 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Facilities
Mosquito nets
An outdoor pool
Bicycle parking
Full-service spa
Massage/treatment rooms
Outdoor entertainment area
Accessibility
Elevator
Elevator door width (inches): 43
ROOM
Room amenities
Home comfort
Air conditioning
Minibar
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Turndown service
Bed sheets provided
Freshen up
Hair dryer
Towels
Toilet paper
Stay connected
Free WiFi
Food and drink
Children's dinnerware
Highchair
More
Daily housekeeping
In-room safe
STAR_OUTLINE
Special features
Spa
Guests can pamper themselves with a trip to the onsite spa, which has 6 treatment rooms. Services include deep-tissue massages, Thai massages, facials, and body wraps.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
MONETIZATION_ON
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately SGD 62 per person
Children & extra beds
Rollaway beds are available for SGD 150 per night
Children's club access is available for an extra charge
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 7:00 PM
Guests under 16 years old are not allowed in the spa
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Also known as
Mandai Rainforest Resort By Banyan Tree Resort
Mandai Rainforest Resort By Banyan Tree Singapore
Mandai Rainforest Resort By Banyan Tree Resort Singapore
HELP_OUTLINE
Frequently asked questions
Is there a pool at Mandai Rainforest Resort By Banyan Tree?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 7:00 PM.
Are pets allowed at Mandai Rainforest Resort By Banyan Tree?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Mandai Rainforest Resort By Banyan Tree?
Yes, there's free self parking.
What are the check-in and check-out times at Mandai Rainforest Resort By Banyan Tree?
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Check-out time is noon. Express check-in and contactless check-in and check-out are available.
Is there an onsite casino at Mandai Rainforest Resort By Banyan Tree?
No, this resort doesn't have a casino, but Marina Bay Sands Casino (23-min drive) and Resort World Sentosa Casino (29-min drive) are both nearby.
What is there to do at Mandai Rainforest Resort By Banyan Tree and nearby?
Have fun during the warmer months with activities nearby such as rock climbing. Additional recreation onsite includes fitness classes. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool.
Are there restaurants at or near Mandai Rainforest Resort By Banyan Tree?
Yes, there are 2 onsite restaurants.
What's the area around Mandai Rainforest Resort By Banyan Tree like?
Mandai Rainforest Resort By Banyan Tree is a short 2-minute walk from Night Safari and 2 minutes' walk from River Safari.
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Mandai Rainforest Resort By Banyan Tree Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.4/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.4/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
10/10 Excellent
Jul 26, 2025
I will definitely recommend friends and family to stay here when they come.
Haseeb
Haseeb, 1-night trip
10/10 Excellent
Jul 29, 2025
nice ambiance
TAJINDER
TAJINDER, 3-night trip
10/10 Excellent
Aug 2, 2025
Lots of eco-friendly facilities
Tin Oi
Tin Oi, 2-night trip
10/10 Excellent
Jun 28, 2025
Great place for family with children.
Easy access to zoo, night safari etc
Plenty of food options
Jeanette
Jeanette, 2-night trip
10/10 Excellent
Jul 31, 2025
Everything good
joe
joe, 2-night trip
10/10 Excellent
Jul 27, 2025
Great
SABINA
SABINA, 3-night trip
10/10 Excellent
Jun 28, 2025
Great service and well staffed hotel, rooms were well designed and clean. Pool area could have had more seating.
Frederick
Frederick, 1-night trip
10/10 Excellent
Jul 12, 2025
Really fantastic, loved our stay here and wished we could have stayed longer. Our young daughter fell into the rooftoop pool (our fault for not paying attention) and the heroic staff member jumped in without a seconds thought. But even more the hotel was faultless, the rangers club (kids club) was great for the kids, the breakfast buffet was delicious and had complimentary champagne and bloody Mary’s, and the general vibe was luxury and relaxation. So glad we stayed here and will stay again I hope.
Douglas
Douglas, 2-night trip
10/10 Excellent
Jul 9, 2025
Excellent overall. Probably because it’s still relatively new. Room is quiet and feels like nature.
Gerald
Gerald, 1-night trip
10/10 Excellent
Apr 14, 2025
amazing place loved it
amazing place, great staff and made to feel very welcome
Lee
Lee, 2-night trip
10/10 Excellent
May 8, 2025
Wonderful stay
Had a wonderful stay. Room is huge and well laid out. Pristine and comfortable.
Ke Wei
Ke Wei, 1-night trip
10/10 Excellent
Jun 15, 2025
Excellent
Hui Ling
Hui Ling, 1-night trip
6/10 Okay
Aug 2, 2025
Not worthy of the price
Xiaolin
Xiaolin, 1-night trip
10/10 Excellent
May 1, 2025
love the peaceful and green vibes.
Ting Shan
Ting Shan, 1-night trip
10/10 Excellent
Apr 8, 2025
recommended hotel
new hotel, love the pool and the room. staff are very friendly
henry
henry, 1-night trip
10/10 Excellent
May 25, 2025
Staff were extremely friendly and helpful. Walking distance to attractions were slightly longer than expected. Food prices are also high due to being around attractions. Can consider driving out for cheaper food options.
Qing Feng
Qing Feng, 1-night trip
10/10 Excellent
May 22, 2025
Like the toiletries provided. But there is no cafe in the resort
Cynthia
Cynthia, 2-night trip
10/10 Excellent
May 27, 2025
Absolutely amazing. We stayed here for 5 days and the service was just phenomenal. We had fresh towels every day with the complimentary kits (dental kit, sewing kit, vanity kit which had hair tie amongst other things). The staff always greeted us with a good morning, afternoon or evening, depending on time of the day. The rainforest vibe it had definitely gave us a very nice, relaxing and peaceful getaway. I would stay here again if i can continue to afford it 😁
Sapiesi
Sapiesi, 5-night trip
8/10 Good
Jun 15, 2025
I don't like the check in
XUE LI
XUE LI, 1-night trip
10/10 Excellent
Jun 12, 2025
Was a little disappointed with the service, we informed the staff that we were there for our 36th anniversary but no special treatment was given and we had in room dining, we expected them to set up the table but it was done either.
Charles
Charles, 2-night trip
10/10 Excellent
Apr 23, 2025
Unique setting among the wildlife parks (nearer to the Zoo and Night Safari), still very new and can feel the team is still getting into the groove of things, minor hiccups here and there but no major issues. Overall an enjoyable experience.
Hao Ming
Hao Ming, 1-night trip
10/10 Excellent
Jun 10, 2025
Absolutely beautiful property, one of a kind in the middle of the rain forest
Service was a bit slow at time i.e. house keeping at the odd hours (late at night) maybe due to staffing issues?
There was a lot of construction going on which did disturb us in the morning
Farid
Farid, 2-night trip
10/10 Excellent
Apr 23, 2025
Stargazing
Came to have an opportunity to observe the lyrid meteor shower in comfort.
Really lovely resort, still in the process of fine tuning as this is during the soft launch period.
Room comfortable with decent amenities.
Breakfast is sumptuous and the staff try hard to accommodate all ( it was quite full when I stayed.
Pool was lovely but quite small for the size of the hotel.
Verified traveler
1-night trip
8/10 Good
May 31, 2025
Confusing pre arrival check in and check in process, room delay during check in despite doing pre arrival check in.
Hao Ming
Hao Ming, 1-night trip
8/10 Good
Apr 22, 2025
A great stay and as rated. The only hiccups were the auto water dispenser in the room which was difficult to use in one of the rooms that we booked and the delayed check in. We booked three rooms, and only one was ready when we checked in. The wait wasn’t long for the other two but it was inconvenient to collect keys again as we had parents whose were on wheelchairs.