Arrived and had to navigate steps down to reception. Then got told lift not working.
Our bonus was they'd moved us to the third floor from the sixth.
Managed to find out room which was very cramped and poorly laid out.
The stairs looked as if they hadn't been cleaned or maintained in quite some time.
Bed looked as if it had been made by a child using scrap timber and was not particularly comfortable.
View from room not very pleasant and it was very noisy.
Believe this establishment was only created around 18 months ago, it looked and felt more like 18 years, with nothing done in the interim.
overall was so bad, we checked out after one night and found another much nicer establishment.
Mark
Mark,3 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 27 日
Neil
Neil,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 20 日
Pirathaban
Pirathaban,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 13 日
Abdullah
Abdullah,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 10 日
Das Hotel liegt sehr zentral gelegen und ist toll !! Das Personal ist sehrcfreundlich und hilfsbereit ! Wenn da nur nicht die Sache mit dem kaputten Lift wäre .....
Ich habe trotzdem schon eine weitere Buchung voorgenommen. Werde also bald nochmals ein paar wenige Nächte dort verbringen .... 😄
Gabriela
Gabriela,4 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 5 日
Stay away please
Bed sheets were very dirty please see attached images, matrass is completely worn out and very uncomfortable causing back pain, staff at reception was very rude, place has no lift operating. Terrible place to stay, wouldn't recommend anyone to stay at Hillcrest Hotel unless the issues are fixed.
Mohamed
Mohamed,2 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 1 日
真实旅客
4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 30 日
Dave
Dave,1 晚结伴旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 30 日
When you on the
mark
mark,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 29 日
Great stay
Excellent customer service and a great place right in the heart of the City. Reception staff were so helpful and eager to help.
Dave
Dave,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 27 日
Near to the City Center. Accessible to essentials.
What I love about this hotel is its proximity to the bus station and the city center. The rooms are nice and tidy, and I love that there is an electric kettle, a selection of tea and coffee for the guests. Elevator was unfortunately under repair but nonetheless the stay was awesome.
Jan Kelvin
Jan Kelvin,4 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 22 日
Zaley
Zaley,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 29 日
Phoebie
Phoebie,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 27 日
johnny
johnny,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 27 日
Morten Egeberg
Morten Egeberg,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 27 日
Svein Trygve
Svein Trygve,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 26 日
Gary
Gary,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 21 日
Lift still out of service
Mohamed
Mohamed,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 17 日
Paul
Paul,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 14 日
Without having the use of Lift to avoid currying heavy bags on uneven staircase.