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Hotel 28

3.0 star property
Hotel with outdoor pool, near Mercado 28

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Photo gallery for Hotel 28

Exterior detail
Poolside bar
Hypo-allergenic bedding, memory foam beds, minibar, in-room safe
Sundeck
Mini-fridge, stovetop, coffee/tea maker, cookware/dishes/utensils
When you stay at Hotel 28, you'll be within a 10-minute drive of Plaza Las Americas and Cancun Mall. After splashing around at the outdoor pool, you can unwind with a drink at the pool bar. Also, Puerto Cancun Marina Town Center and Ultramar Ferry Puerto Juárez are within a short drive.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Bar
  • Free parking
  • Air conditioning
  • Free WiFi

Main amenities (9)

  • Daily housekeeping
  • Outdoor pool
  • Breakfast available
  • Beach towels
  • Pool bar
  • Room service
  • Airport drop-off service
  • Beach shuttle
  • Terrace

Feel at home (6)

  • Kitchen
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
  • Minibar
  • In-room climate control (air conditioning)
The current price is CNY392
CNY505 total
includes taxes & fees
Sep 29 - Sep 30

Room options

Check availability for these dates

Tonight

Sep 28 - Sep 29
Check availability for tonight Sep 28 - Sep 29

Tomorrow

Sep 29 - Sep 30
Check availability for tomorrow Sep 29 - Sep 30
Available filters for rooms
Showing 3 of 3 rooms

View all photos for Two Bedroom Junior Suite

45-inch Smart TV with digital channels, Netflix, streaming services

Two Bedroom Junior Suite

10.0 out of 10
Exceptional
(7 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Kitchen
Mini-fridge
Dining table
Smart TV
Hypo-allergenic bedding
  • 54 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Two Bedroom Deluxe Suite

Two Bedroom Deluxe Suite | Hypo-allergenic bedding, memory foam beds, minibar, in-room safe

Two Bedroom Deluxe Suite

Highlights

Individually furnished
Individually decorated
Air conditioning
Kitchen
Mini-fridge
Dining table
Smart TV
Hypo-allergenic bedding
  • 54 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Studio Suite

Hypo-allergenic bedding, memory foam beds, minibar, in-room safe

Studio Suite

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Kitchen
Mini-fridge
Dining table
Smart TV
Hypo-allergenic bedding
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About the neighborhood

Map
AV. XELHA SM 27 MZ 14, LT 13-01, Cancun, QROO, 77509

What's nearby

  • Plaza 28 - 6 min walk - 0.6 km
  • Las Palapas Park - 9 min walk - 0.8 km
  • Plaza Las Americas - 2 min drive - 2.1 km
  • Cancun Mall - 4 min drive - 3.1 km
  • Langosta Beach - 11 min drive - 8.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 26 min drive
  • Airport drop-off service
  • Beach shuttle (surcharge)

Restaurants

  • ‪Doña Fany - ‬1 min walk
  • ‪Comida Mexicana, Mariscos Y Más - ‬2 min walk
  • ‪Pescado con Limón - ‬2 min walk
  • ‪Cocktelería El Cejas - ‬2 min walk
  • ‪Emara Antojitos Yucatecos - ‬1 min walk

About this property

Hotel 28

When you stay at Hotel 28, you'll be within a 10-minute drive of Plaza Las Americas and Cancun Mall. After splashing around at the outdoor pool, you can unwind with a drink at the pool bar. Also, Puerto Cancun Marina Town Center and Ultramar Ferry Puerto Juárez are within a short drive.

At a glance

DONE

Hotel size

    • 13 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
    • Minimum check-in age: 16
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • The front desk is open Monday - Sunday (9:00 AM - 9:30 PM)
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 16
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Free secured, uncovered onsite self parking
DONE

Transfers

    • Airport drop off on request(available 24 hours)*
DONE

Offsite

    • Beach shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 9:00 AM–11:00 AM
  • Poolside bar
  • Room service (limited hours)

What to do

  • Beach shuttle (surcharge)

Services

  • Beach shuttle (surcharge)
  • Beach towels

Facilities

  • Terrace
  • An outdoor pool
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 45-inch Smart TV
  • Digital TV channels
  • Netflix
  • Streaming services

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker

Sleep well

  • Hypo-allergenic bedding
  • Memory foam mattress
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Shower only
  • Soap and shampoo
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi (speed of 50+ Mbps)

Food and drink

  • Mini-fridge
  • Freezer
  • Kitchen
  • Stovetop
  • Cookware, dishes, and utensils
  • Dining table
  • Kitchen island
  • Paper towels

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Mobile key entry

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

Optional extras

  • Continental breakfast is offered for an extra charge of approximately MXN 150 for adults and MXN 120 for children
  • Airport shuttle service is offered for an extra charge of MXN 850 per vehicle. Maximum occupancy 8
  • Beach shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 10:00 PM

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Hotel 28 Hotel
Hotel 28 Cancun
Hotel 28 Hotel Cancun

Frequently asked questions

Is there a pool at Hotel 28?

Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 10:00 PM.

Are pets allowed at Hotel 28?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel 28?

Yes, there's free self parking.

Is airport shuttle service offered by Hotel 28?

Yes, a shuttle from the hotel to the airport is available. The charge is MXN 850 per vehicle.

What are the check-in and check-out times at Hotel 28?

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM. Check-out time is noon.

Is there an onsite casino at Hotel 28?

No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (3-min drive) and Dubai Palace Casino (4-min drive) are both nearby.

What is there to do at Hotel 28 and nearby?

Hotel 28 has an outdoor pool.

Does Hotel 28 have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes a coffee maker, cookware, and a freezer.

What's the area around Hotel 28 like?

Hotel 28 is in Downtown Cancun, a short 8-minute walk from Plaza 28 and 11 minutes' walk from Las Palapas Park.

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Reviews

Hotel 28 Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Amenities

9.6

Staff & service

9.6

Eco-friendliness

9.6

Property conditions & facilities

What guests liked

  • The pool was perfectly clean and at a perfect temperature, easily accessible to all guests. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Satisfechos

Una estancia corta pero muy agusto
Jesus Gerardo, 1-night trip

8/10 Very good

Great place to stay if you have an early flight out of the Cancun airport
Jill, 1-night trip

10/10 Exceptional

Great place to stay quiet safe beds really comfortable staff very helpful and friendly alot of restaurant close by
oscar j, 2-night trip

10/10 Exceptional

Downtown Cancun

Very beautiful little Motel, only about a dozen rooms. Very private comfortable. Wonderful coffee, bar and continental breakfast of fresh fruit and eggs.
ROBERT, 1-night trip

8/10 Very good

Nice new hotel.
Brian, 2-night trip

10/10 Exceptional

Exceptional service and personnel. One of the finest five-star hotels in Lebanon. Highly recommended.
Avedis, 1-night trip

10/10 Exceptional

Très bon accueil. Hotel très propre, piscine très propre. Literie très confortable. Très bien situé proche d’un marché artisanal. Je le recommande.
Elie, 3-night trip

10/10 Exceptional

Excelente todo amabilidad y todos nuevo
gilberto, 2-night trip

10/10 Exceptional

Muy buen servicio

Excelente.
Caja de seguridad.
Michelle, 1-night trip

10/10 Exceptional

El trato del personal fué de lo mejor, las habitaciones muy amplias y limpias. Todo muy cómodo y lindo
CYNTHIA ELIZABETH HERNANDEZ, 1-night trip

10/10 Exceptional

Excelente todo me encantó mucho, el hotel es nuevo y el servicio y ambiente muy bien
Keyla Getzel, 1-night trip

10/10 Exceptional

Thank you Miguel Angel for checking in and out efficiently. We only stay over night but the place was very nice and clean.
German, 1-night trip

10/10 Exceptional

It was the first time that I have stayed at the property and was suitably impressed by the hotel and notably the staff who were focused and friendly. The location is well placed for restaurants in the downtown area as well as the ADO autobus station. I will certainly stay again when passing through Cancun.
stuart, 4-night trip

10/10 Exceptional

Bien, todo muy limpio y nuevo. Buena atención
Diana, 1-night trip

10/10 Exceptional

Find the Fun

Last minute. Very reasonably priced. Nice front desk staff that helped me find the fun.
John, 1-night trip

10/10 Exceptional

Excelente, ubicación, todo nuevo, limpio y bonito, cuenta con una linda alberca, y televisores smart TV en cada recámara, la atención 10/10 desde que entras al lugar, desde la recepción, hasta el personal de bar, el encargado del hotel muy amable, volveré pronto
Nixon, 1-night trip

10/10 Exceptional

Good location and clean, the loved the pool. Room needs side tables for the sofa and a coffee table.
LEONIDA, 1-night trip

10/10 Exceptional

Está muy linda y todo es nuevo, son atentos y sobretodo amables lo recomiendo ampliamente
Keyla Getzel, 1-night trip

10/10 Exceptional

A lovely property in not the most lovely part of town. Perfectly safe, many amenities nearby. The staff were incredibly helpful and kind, the pool is perfectly lovely. The room was clean, the a/c worked perfectly, my stay was excellent in every way possible. Great valur for money if you don't mind being in a very pedestrian neighborhood.
Harry, 10-night trip

10/10 Exceptional

The staff were polite. The room was clean, spacious, and decorated in a modern style. The air conditioning worked perfectly in both the kitchen and bedroom.
Yunus, 2-night trip

10/10 Exceptional

A hidden gem for travelers looking beyond the beach resorts. Excellent central location, great value for the price, and outstanding service. Highly recommended!
Francisco, 1-night trip

10/10 Exceptional

This new property was such a surprise. We felt safe and comfortable throughout our stay. The staff were all super kind and helpful. The market is right across the street and lines of different restaurants are walkable along with a grocery store as well. I would very much recommend staying here!
Ezdemmienes Kosh, 2-night trip

10/10 Exceptional

.
Christy, 6-night trip

10/10 Exceptional

Très bon séjour à l’Hotel 28

Le séjour a l Hôtel 28 s’est globalement très bien passé. L’entrée fut un peu compliquée car ils s’attendaient à ce que je paye sur place les nuits que j’avais déjà payés sur Hôtels.com. J’ai contacté le site et ils ont envoyé un mail à l’hôtel pour confirmer mon propos. L’Hotel est récent. Les appartements sont grands et propres avec 2 chambres avec des lits doubles. La cuisine est bien même s’il manquait une casserole et un micro-onde. La climatisation fonctionnait très bien dans les chambres comme dans la pièce principale. La salle de douche et les toilettes sont configurées bizarrement mais tout fonctionne très bien. Le wifi de l’hôtel est très bien et la piscine est petite mais elle fait totalement l’affaire et elle est nettoyée régulièrement. Je conseille très fortement cet hôtel.
Moïse, 4-night trip

10/10 Exceptional

After more than 70 countries and couple of hundreds hotels i most say that this is my Top 5. Didnt expect this kind of place outside the resort. We didnt wanted to staybatvthe crowded resort area so this was à jackpot. The place is spottless and Really good service. This is like an luxury hotel and your own home. We stayed for 10 nights with our boys. We were really taked care from the first minute, you can see that they really care about you. The staff are amazing and they make you feel at home, the hotel is super clean and you can also cook your own food. You have really good Tacos around the corner with local people. My last word is WOW and
Ramin, 10-night trip