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Hotel 28

3.0 star property
Hotel with outdoor pool, near Mercado 28

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Photo gallery for Hotel 28

Exterior detail
Exterior
Mini-fridge, stovetop, coffee/tea maker, cookware/dishes/utensils
Exterior
Front of property
When you stay at Hotel 28, you'll be within a 10-minute drive of Plaza Las Americas and Cancun Mall. After splashing around at the outdoor pool, you can unwind with a drink at the pool bar. Also, Puerto Cancun Marina Town Center and Ultramar Ferry Puerto Juárez are within a short drive.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Bar
  • Pool
  • 24/7 front desk
  • Free parking
  • Air conditioning

Main amenities (10)

  • Daily housekeeping
  • Outdoor pool
  • Breakfast available
  • Beach towels
  • Pool bar
  • Room service
  • Airport shuttle
  • Beach shuttle
  • Terrace
  • 24-hour front desk

Feel at home (6)

  • Kitchen
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
  • Minibar
  • In-room climate control (air conditioning)
The current price is CNY387
CNY498 total
includes taxes & fees
Sep 4 - Sep 5

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Two Bedroom Junior Suite

1 bedroom, hypo-allergenic bedding, memory foam beds, minibar

Two Bedroom Junior Suite

10.0 out of 10
Exceptional
(7 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Kitchen
Mini-fridge
Dining table
Smart TV
Hypo-allergenic bedding
  • 54 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Two Bedroom Deluxe Suite

1 bedroom, hypo-allergenic bedding, memory foam beds, minibar

Two Bedroom Deluxe Suite

Highlights

Individually furnished
Individually decorated
Air conditioning
Kitchen
Mini-fridge
Dining table
Smart TV
Hypo-allergenic bedding
  • 54 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Studio Suite

Studio Suite | 1 bedroom, hypo-allergenic bedding, memory foam beds, minibar

Studio Suite

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Kitchen
Mini-fridge
Dining table
Smart TV
Hypo-allergenic bedding
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About the neighborhood

Map
AV. XELHA SM 27 MZ 14, LT 13-01, Cancun, QROO, 77509

What's nearby

  • Plaza 28 - 6 min walk - 0.6 km
  • Las Palapas Park - 9 min walk - 0.8 km
  • Plaza Las Americas - 2 min drive - 2.1 km
  • Cancun Mall - 4 min drive - 3.1 km
  • Langosta Beach - 11 min drive - 8.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 26 min drive
  • Airport shuttle (surcharge)
  • Beach shuttle (surcharge)

Restaurants

  • ‪Doña Fany - ‬1 min walk
  • ‪Comida Mexicana, Mariscos y Más - ‬2 min walk
  • ‪Cocktelería el Cejas - ‬2 min walk
  • ‪Mr. Habanero - ‬3 min walk
  • ‪Restaurante Veracruz - ‬2 min walk

About this property

Hotel 28

When you stay at Hotel 28, you'll be within a 10-minute drive of Plaza Las Americas and Cancun Mall. After splashing around at the outdoor pool, you can unwind with a drink at the pool bar. Also, Puerto Cancun Marina Town Center and Ultramar Ferry Puerto Juárez are within a short drive.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 13 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
    • Minimum check-in age: 16
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 16
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Free secured, uncovered onsite self parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Beach shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 8:00 AM–11:30 AM
  • Poolside bar
  • Room service (limited hours)

What to do

  • Beach shuttle (surcharge)

Services

  • 24-hour front desk
  • Beach shuttle (surcharge)
  • Beach towels
  • Pool loungers

Facilities

  • Terrace
  • An outdoor pool
  • Dock
  • Outdoor furniture

Accessibility

  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 45-inch Smart TV
  • Digital TV channels
  • Netflix
  • Streaming services

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker

Sleep well

  • Hypo-allergenic bedding
  • Memory foam mattress
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Shower only
  • Soap and shampoo
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi (speed of 50+ Mbps)

Food and drink

  • Mini-fridge
  • Freezer
  • Kitchen
  • Stovetop
  • Cookware, dishes, and utensils
  • Dining table
  • Kitchen island
  • Paper towels

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Mobile key entry

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

Optional extras

  • Local cuisine breakfast is offered for an extra charge of approximately MXN 200 for adults and MXN 150 for children
  • Airport shuttle service is offered for an extra charge of MXN 500 per room (roundtrip)
  • Beach shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 10:00 PM

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Hotel 28 Hotel
Hotel 28 Cancun
Hotel 28 Hotel Cancun

Frequently asked questions

Is there a pool at Hotel 28?

Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 10:00 PM.

Are pets allowed at Hotel 28?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel 28?

Yes, there's free self parking.

Is airport shuttle service offered by Hotel 28?

Yes, an airport shuttle is available. The charge is MXN 500 per room roundtrip.

What are the check-in and check-out times at Hotel 28?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is noon.

Is there an onsite casino at Hotel 28?

No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (3-min drive) and Dubai Palace Casino (4-min drive) are both nearby.

What is there to do at Hotel 28 and nearby?

Hotel 28 has an outdoor pool.

Does Hotel 28 have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes a coffee maker, cookware, and a freezer.

What's the area around Hotel 28 like?

Hotel 28 is in Downtown Cancun, a short 8-minute walk from Plaza 28 and 11 minutes' walk from Las Palapas Park.

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Hotel 28 Reviews

Reviews

9.8

Exceptional

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Excellent hotel l, true hidden gem
Yusniel, 2-night trip

10/10 Excellent

Loved the hotel, Francisco the manager was very nice and professional will be staying here again soon.
Brandon, 1-night trip

8/10 Good

Great place to stay if you have an early flight out of the Cancun airport
Jill, 1-night trip

10/10 Excellent

Very nice people working there. Security guard was awesome
Abel, 2-night trip

8/10 Good

Nice new hotel.
Brian, 2-night trip

10/10 Excellent

This place was very clean. The size of the room was more than enough to accommodate one adult and two teenage boys.
Nadia, 1-night trip

10/10 Excellent

The staff were so helpful and friendly. The front receptionist helped me book my tours. The pool is right in the middle and is easily accessible to all. Mercado 28 is right in the front of the hotel. I would book again.
Sally, 4-night trip

10/10 Excellent

Awesome! Very clean incredibly staff
Yanelis, 3-night trip

10/10 Excellent

Francisco was a great help. So were the front desk employees
Brandon, 1-night trip

10/10 Excellent

Very clean and spacious
Maria Irma, 2-night trip

10/10 Excellent

Thank you Miguel Angel for checking in and out efficiently. We only stay over night but the place was very nice and clean.
German, 1-night trip

10/10 Excellent

It was the first time that I have stayed at the property and was suitably impressed by the hotel and notably the staff who were focused and friendly. The location is well placed for restaurants in the downtown area as well as the ADO autobus station. I will certainly stay again when passing through Cancun.
stuart, 4-night trip

10/10 Excellent

The staff were polite. The room was clean, spacious, and decorated in a modern style. The air conditioning worked perfectly in both the kitchen and bedroom.
Yunus, 2-night trip

10/10 Excellent

A hidden gem for travelers looking beyond the beach resorts. Excellent central location, great value for the price, and outstanding service. Highly recommended!
Francisco, 1-night trip

10/10 Excellent

A lovely property in not the most lovely part of town. Perfectly safe, many amenities nearby. The staff were incredibly helpful and kind, the pool is perfectly lovely. The room was clean, the a/c worked perfectly, my stay was excellent in every way possible. Great valur for money if you don't mind being in a very pedestrian neighborhood.
Harry, 10-night trip

10/10 Excellent

This new property was such a surprise. We felt safe and comfortable throughout our stay. The staff were all super kind and helpful. The market is right across the street and lines of different restaurants are walkable along with a grocery store as well. I would very much recommend staying here!
Ezdemmienes Kosh, 2-night trip

10/10 Excellent

.
Christy, 6-night trip

6/10 Okay

The check-in was very inconvenient. Our flight came in after 6 PM. Therefore, there was nobody at the front desk. The front desk was closed. I went there one time then I had to leave. I came back around because I needed to check in. Finally, the security guard came out and he’s the one that let me in, but it was very inconvenient. I had four minors with me and it was 1 AM
Lourdes, 1-night trip

10/10 Excellent

Excelente lugar sin duda alguna volvería a reservar
Arturo, 3-night trip

10/10 Excellent

Karina, 8-night trip

10/10 Excellent

Katie, 7-night trip

10/10 Excellent

Excelente todo amabilidad y todos nuevo
gilberto, 2-night trip

10/10 Excellent

El trato del personal fué de lo mejor, las habitaciones muy amplias y limpias. Todo muy cómodo y lindo
CYNTHIA ELIZABETH HERNANDEZ, 1-night trip

10/10 Excellent

Excelente, ubicación, todo nuevo, limpio y bonito, cuenta con una linda alberca, y televisores smart TV en cada recámara, la atención 10/10 desde que entras al lugar, desde la recepción, hasta el personal de bar, el encargado del hotel muy amable, volveré pronto
Nixon, 1-night trip

10/10 Excellent

Beautiful property, great rooms. Currently renovating but did not interfere with the excellent attention of the staff and the comfort and cleanliness of the room. Pool was perfect temperature and very clean. Great place to stay in Cancun Centro!
william, 1-night trip