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Hotel Plaza Cozumel

3.0 star property
Adventure hotel with outdoor pool, connected to a shopping center, near Cozumel Maritime Terminal

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Located in the heart of Colonia Centro, Hotel Plaza Cozumel offers a vibrant retreat. Start your day with a delicious full breakfast, soak up the sun on the rooftop terrace or by the pool, and explore nearby Punta Langosta Pier with car rentals available on site.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free parking
  • Free WiFi
  • Bar

Main amenities (12)

  • Housekeeping (on request)
  • Near the beach
  • Outdoor pool
  • Rooftop terrace
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Children's pool
  • Beach shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Children stay free
  • Children's pool
  • Private bathroom
  • Television
  • Terrace
  • Elevator

Room options

View all photos for Standard Room, 1 Bedroom, Non Smoking

Standard Room, 1 Bedroom, Non Smoking | Minibar, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Bedroom, Non Smoking

8.8 out of 10
Excellent
(88 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Room Standard

Minibar, iron/ironing board, free WiFi, bed sheets

Quadruple Room Standard

  • 28 sq m
  • Sleeps 4

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About the neighborhood

Map
Calle 2 Norte #3, entre Av. Rafael E. Melgar y 5ta. A, Cozumel, QROO, 77600

What's nearby

  • Cozumel Maritime Terminal - 2 min walk - 0.2 km
  • Central Plaza - 2 min walk - 0.2 km
  • Benito Juarez Park - 3 min walk - 0.3 km
  • San Miguel Church - 3 min walk - 0.3 km
  • Cozumel Museum - 3 min walk - 0.3 km

Getting around

  • Cozumel Intl. Airport (CZM) - 6 min drive
  • Beach shuttle (surcharge)

Restaurants

  • ‪Palmeras - ‬2 min walk
  • ‪Aqui + Ahora Café - ‬1 min walk
  • ‪Fat Tuesday - ‬2 min walk
  • ‪Woody's - ‬2 min walk
  • ‪La Inombrable - ‬2 min walk

About this property

Hotel Plaza Cozumel

Hotel Plaza Cozumel features a rooftop terrace and puts you just steps from Cozumel Maritime Terminal. Guests can enjoy the outdoor pool, and hiking/biking trails, mountain biking, and scuba diving are nearby. Other features include a children's pool and a terrace. Fellow travelers love the pool and helpful staff.

At a glance

DONE

Hotel size

    • 50 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 1 PM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18
DONE

Children

    • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited
    • Free offsite parking within 656 ft
    • Street parking available
DONE

Offsite

    • Beach shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 7:00 AM–10:00 AM

Traveling with children

  • Children stay free (see details)
  • Children's pool

What to do

  • Beach shuttle (surcharge)
  • Beach nearby
  • Access to nearby outdoor pool
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Luggage storage
  • Multilingual staff
  • Beach shuttle (surcharge)
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1998
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • An outdoor pool
  • Traditional architecture

Accessibility

  • Elevator
  • Lever door handles

Room amenities

Be entertained

  • 32-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer (on request)
  • Towels

Stay connected

  • Free WiFi

More

  • Housekeeping on request

Fees & policies

Optional extras

  • Beach shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The property will be renovating from April 15 2026 to August 31 2026 (completion date subject to change). The following areas are affected:
  • Elevator
During renovations, the hotel will make every effort to minimize noise and disturbance.

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 11:00 PM
  • Children under 17 years old are not allowed in the swimming pool without adult supervision

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Property Registration Number 003-025-001258/2026

Also known as

Hotel Plaza Cozumel
Plaza Cozumel
Hotel Plaza Cozumel Hotel
Hotel Plaza Cozumel Cozumel
Hotel Plaza Cozumel Hotel Cozumel

Frequently asked questions

Does Hotel Plaza Cozumel offer free cancellation for a full refund?

Yes, Hotel Plaza Cozumel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Plaza Cozumel?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 11:00 PM.

Are pets allowed at Hotel Plaza Cozumel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Plaza Cozumel?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Hotel Plaza Cozumel?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 1 PM. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.

What is there to do at Hotel Plaza Cozumel and nearby?

Have fun with activities like cycling, boat tours, and hiking, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include access to a nearby outdoor pool.

What's the area around Hotel Plaza Cozumel like?

Hotel Plaza Cozumel is in Colonia Centro, a short 6-minute drive from Cozumel Intl. Airport (CZM) and 2 minutes' walk from Cozumel Maritime Terminal. Travelers say the local area is good for shopping and very central.

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Reviews

Hotel Plaza Cozumel Reviews

9.0

Wonderful

9.4

Cleanliness

9.2

Location

9.4

Staff & service

8.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was a highlight with a variety of options and excellent service. (104 reviews)
  • The rooftop pool was a highlight, offering a clean, cool, and scenic spot to relax with great views. (38 reviews)
  • The property is close to many great restaurants and offers a delicious breakfast. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Breakfast
Service staff
Location
Room
Restaurant
Rooftop pool
Ferry
View
Bed
Bar

Reviews

Verified

10/10 Exceptional

Love the pool! The staff is always working hard!
Charlene, 9-night trip
Verified

10/10 Exceptional

The staff are all gracious and accommodating. The location is excellent. The breakfast is wonderful.
Deborah K, 13-night trip
Verified

10/10 Exceptional

Excellent breaky… fruit and bakery goods and omelette and coffee….. rooftop pool was great too… rooms very basic… all and all great value 🏝️😎👍
5th floor rooftop sunset ocean view and cruise ship in distance
Rooftop pool and view
Garett, 3-night trip
Verified

10/10 Exceptional

Very friendly staff in all areas. Excellent breakfast each day. Nice location.
Sharon, 7-night trip
Verified

10/10 Exceptional

Amazing experience!!
Caleigh, 5-night trip
Verified

10/10 Exceptional

Great location, very nice breakfast and perfect service! A little minus that it wasn’t possible to get the room dark but other than that a perfect stay. Value for your money at one of the best spots to live on the island!
Thomas, 2-night trip
Verified

10/10 Exceptional

Very friendly pleasant staff, Amelia, Stella , Mariano …. Had a great time
Amin, 11-night trip
Verified

6/10 Good

Staff was very friendly and nice
Larry, 1-night trip
Verified

8/10 Very good

Good. Clean room. Breakfast was good even though I don’t normally eat breakfast.
Michael, 3-night trip
Verified

6/10 Good

breakfast was good. Standard egg choices. They could have added pastries. Fresh fruit was delicious. Elevator needs replacing, its in bad shape. Room was very bare. No chair, no hooks to hang up clothes, no closet, old furniture. Bathroom had a weird smell. Staff was very good.
Beatrice, 4-night trip
Verified

10/10 Exceptional

Great breakfast and nice people.
Ian, 13-night trip
Verified

10/10 Exceptional

A+A+A great !!! Staff super friendly ! And comfortable place
juan, 2-night trip
Verified

10/10 Exceptional

The staff was very friendly, breakfast was great and so much shopping within a short distance.
diane, 2-night trip
Verified

10/10 Exceptional

I love staying here, it’s basic but spotless clean and the pool is lovely
Dylan, 4-night trip
Verified

10/10 Exceptional

Location, fantasic Staff, friendly and accommodating Spotless hotel, comfy beds 3rd time here, will be back!!! ❤️❤️
Tamara, 7-night trip
Verified

10/10 Exceptional

Staying here for over 10 years and havent had a complaint yet. Everything about this place makes it well worth the money. Be back in a few months.
Ronald, 6-night trip
Verified

10/10 Exceptional

Staff are wonderful. Right downtown and close to everything you need.
Norma, 8-night trip
Verified

10/10 Exceptional

Close to everything, great rooftop pool & breakfast
N, 3-night trip
Verified

10/10 Exceptional

Rooms are basic but very clean with a fridge. The hotel itself is very clean and the floors are washed twice a day. The hotel breakfast is fantastic, fruit, bread and baking, and choice of breakfast menu item. There is a great rooftop pool overlooking the city and ocean. The staff are simply the best from the front counter staff of Amelia and Gilberto to the serving/cooking staff of Mariano, Dulia, Estela, and Feliciana.
Ed, 24-night trip
Verified

10/10 Exceptional

Great place love staying here
Jennifer, 3-night trip
Verified

10/10 Exceptional

Perfect location, great service, good breakfast
Santiago, 1-night trip
Verified

10/10 Exceptional

We love this clean, safe, local hotel. It is extremely clean. The staff is wonderful! We love the rooftop pool. It is a perfect place to watch the sunset! The breakfast is awesome!
Debbie, 6-night trip
Verified

8/10 Very good

Street was under renovation
Raul, 4-night trip
Verified

10/10 Exceptional

We stay here every year and love it everytime.
Sheila, 6-night trip
Verified

10/10 Exceptional

Great
James E, 11-night trip