Experience the luxury of Manhattan Hotel Astana in Almaty District, where you can unwind with a coffee at the on-site cafe or relax in the sauna. Enjoy convenient amenities like free self parking, express check-in and -out, multilingual staff, gym access and high-speed WiFi.
Embassy of the United States, Astana - 3 min drive - 3.1 km
Palace of Peace and Reconciliation - 5 min drive - 4.2 km
Getting around
Astana (NQZ-Nursultan Nazarbayev Intl.) - 29 min drive
Astana Railway Station - 22 min drive
Airport shuttle (surcharge)
Train station pick-up (surcharge)
Restaurants
Hardee's - 7 min walk
I’m - 15 min walk
Royalty Cafe 2018 - 11 min walk
Кафе "Шашлычный двор" / "Дока-Пицца - 14 min walk
Бухара - 11 min walk
About this property
Manhattan Hotel Astana
When visiting Astana, Manhattan Hotel Astana is a great choice to consider. Guests indulge in massages, then grab a bite to eat at the coffee shop/cafe. This luxurious hotel also features a bar/lounge, a fitness center, and a sauna.
At a glance
DONE
Hotel size
59 rooms
Arranged over 7 floors
DONE
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: midnight
Express check-in/out available
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*
DONE
Children
Children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Babysitting
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Free offsite parking nearby
DONE
Transfers
Airport shuttle (available 24 hours)*
Train station pick-up*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Breakfast available (surcharge)
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
24-hour room service
Snack bar/deli
Traveling with children
Children stay free (see details)
Babysitting services
Working away
Business center
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 2012
Safe-deposit box at front desk
Television in common areas
Fitness center
Spa services
Sauna
Traditional architecture
Accessibility
Elevator
Room amenities
Be entertained
LCD television
Satellite TV channels
Home comfort
Air conditioning
Minibar
Bathrobes and slippers
Sleep well
Soundproofed rooms
Premium bedding
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Fees & policies
Refundable deposits
Cash deposit: KZT 5000 per stay
Optional extras
Breakfast is offered for an extra charge of approximately KZT 2200 per person
Airport shuttle service is offered for an extra charge of KZT 3500 per vehicle (roundtrip)
Train station pick-up service is offered for an extra charge
Renovations and closures
This property is closed from August 30 2023 to May 31 2024 (dates subject to change).
Policies
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and a security system on site.
This property accepts credit cards and debit cards.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Also known as
Manhattan Astana
Manhattan Hotel Astana
Manhattan Hotel Astana Nur-Sultan
Manhattan Astana Nur-Sultan
Manhattan Astana
Hotel Manhattan Hotel Astana Nur-Sultan
Nur-Sultan Manhattan Hotel Astana Hotel
Hotel Manhattan Hotel Astana
Manhattan Hotel Astana Nur-Sultan
Manhattan Astana Nur-Sultan
Manhattan Astana
Hotel Manhattan Hotel Astana Nur-Sultan
Nur-Sultan Manhattan Hotel Astana Hotel
Hotel Manhattan Hotel Astana
Manhattan Astana Nur Sultan
Manhattan Hotel Astana Hotel
Manhattan Hotel Astana Astana
Manhattan Hotel Astana Hotel Astana
Frequently asked questions
Is Manhattan Hotel Astana currently open?
This property is closed from August 30 2023 to May 31 2024 (dates subject to change).
Does Manhattan Hotel Astana offer free cancellation for a full refund?
Yes, Manhattan Hotel Astana does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Manhattan Hotel Astana?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Manhattan Hotel Astana?
Yes, there's free self parking.
Is airport shuttle service offered by Manhattan Hotel Astana?
Yes, an airport shuttle is available. The charge is KZT 3500 per vehicle roundtrip.
What are the check-in and check-out times at Manhattan Hotel Astana?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Manhattan Hotel Astana and nearby?
Manhattan Hotel Astana has a sauna and a fitness center.
Are there restaurants at or near Manhattan Hotel Astana?
Yes, there's an onsite restaurant.
What's the area around Manhattan Hotel Astana like?
Manhattan Hotel Astana is in Almaty District, a short 6-minute walk from Otan Korgaushylar Monument and 20 minutes' walk from Schoolchildren's Palace.
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Reviews
Manhattan Hotel Astana Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.2
Cleanliness
7.8
Location
7.8
Staff & service
7.6
Property conditions & facilities
Reviews
Verified
8/10 Very good
Aug 10, 2023
My single room wasn’t ready so they upgraded me to a nice double room.
Michael
Michael, 1-night trip
Verified
4/10 Fair
Mar 31, 2016
Perfect for a short stay!
Perfect for a short stay! Small room, but quiet and clean. I received a good massage at the spa Center...I recommend.
Jérôme
Verified
2/10 Poor
Jun 14, 2022
Старые полотенце. Забита слив в раковине. Гигиенические средства отсутствовали
Arman
Arman, 3-night trip
Verified
8/10 Very good
Jan 16, 2022
Stairs and services but worth the money, given low
My stay was overall good, I especially enjoyed the dinner at the bar and the local tea with berries. The room was not super clean but not dirty either, a bit worn out but tolerable for the price.
Couple things to be aware of: to get into hotel you have to climb two flights of stairs covered with snow. Not fun if you have luggage and if guest is elderly or weak otherwise it is not suitable.
Front desk was super helpful when I arrived at noon and even helped me fix internet on my phone. Although they didn't know how to call an official taxi that was allowed to drive after hours. ( Temporary restrictions due to riots). One concern is that my partner called the hotel at night to make sure I was up for the taxi and the front desk never called my room or mentioned it when I was leaving. It was all good and I was up anyway though.
The trip down the two flights of stairs covered in snow( not icy though) with all of my luggage was awkward to say the least.
Verified traveler
1-night trip
Verified
2/10 Poor
Jan 3, 2022
Пожалела что остановилась в этом отеле. Отель совсем не дотягивает на 4 звезды. Еле дотягивает до 2. Покрывало на кровати было грязным. Воды в номере нет. Дверь уборной шатается. Я забыла косметичку в номере, но мне его не вернули, сказали что не нашли. В общем не рекомендую здесь останавливаться.
Akmaral
Akmaral, 1-night trip
Verified
4/10 Fair
Dec 20, 2021
Business Astana
Room was dirty and fitness/spa closed while giving no information on the website.
Daniel
Daniel, 1-night trip
Verified
10/10 Exceptional
Mar 27, 2019
The staff were excellent and really helped us with arranging airport transfers and taxis around the city.
Andrew
Andrew, 2-night trip
Verified
6/10 Good
Jul 3, 2018
Modern hotel
Small boutique hotel with a modern flair. Nice staff and amenities. The hotel restaurant has decent food and quiet atmosphere. The bar and lounge offer a good selection and comfortable surrounding.
Verified traveler
1-night trip
Verified
8/10 Very good
May 27, 2018
Great hotel even the location is little bit far away from the city centre
Tung
Tung, 1-night trip
Verified
6/10 Good
Apr 28, 2018
Средний уровень, вряд ли это 4 звезды.
Вежливы, приветливы.
Но, в первый день выдали карту от занятого номера, на второй день коллеге моему в номер принесли чужой китель и рубашку после глажки, позднее забрали, но деньги за услугу намеревались получить.
Заявляли кровать king size, предостпвили 2 узких одноместных...
Скудный, однообразный "шведский стол". Документы о проживании выдать не смогли, т.к. мы бранировали и оплачивали через какую- то систему....
Не грязно, убираются, но окно и подоконник не мыты.
Кондиционера не было. Карточки у коллег размагничивались не единожды.
객실 내부도 개끗했고 층에 정수기도 있었는데 모르고 안되는 영어로 설명해서 커피포트 부탁드렸는데 잔까지 챙겨서 주시더라구요^^ 너무 만족했습니다
건물 바로 뒷편가면 자그마한 마트도 있어서 급히 물이나 간단한 먹을거리 사는데 너무 좋았어요! 구글지도엔 마트가 멀었는데 바로 뒤라니 참고하세요^^
damama
Verified
6/10 Good
Mar 1, 2017
Hotel was clean and staff was friendly. It is located in convenient location. Close to everything you need.
Verified traveler
Verified
8/10 Very good
Apr 25, 2016
Gutes Hotel
Gutes Hotel in der Nähe vom Flughafen.
sehr gutes Frühstück
Irina
Verified
10/10 Exceptional
Jul 18, 2015
The best hotel in Bishkek.
Expedia rate is 20-30$ higher then direct rate from hotel web site.
Verified traveler
Verified
8/10 Very good
May 18, 2015
A good hotel, not too far from the city center
I stayed a few days in Astana for tourism.
Verified traveler
Verified
4/10 Fair
Nov 24, 2014
Отзыв
Отель очень хороший, но обслуживание отсутствует. Приехала ночью,замерзла да еще и прибалела, попросила стакан горячей воды - так и не принесли, звонила на ресепшн, только обещали, но так и не принесли.В день отъезда после сдачи номера долго ждала документы.
Nadezhda
Verified
6/10 Good
Sep 21, 2014
What is wrong with their wait staff?
Check in and check out were easy. Upon check in, we decided to have lunch at the hotel cafe. The waiter served my girlfriend the wrong meal and then refused to make good on his error and argued with us. When it came time to pay the bill he did not want to show me the final amount and kept grabbing for the cash in my hand. All very unusual. The rest of the stay was acceptable. Rooms were in need of an update, but everything was usable. Girls at front desk were nice and helped call for a Taxi with no problems.
Verified traveler
Verified
6/10 Good
Jan 11, 2014
Sleeping on a hard board.
Upon arrival our book was apparently not reserved, though we had a confirmation by Hotels.com; this was however no issue since the hotel was empty for 80% or more. Our first night was a disappointment because of the mattrass which was very hard (you could hardly push your finger in it for half an inch). After complaining they put duvets under the bed sheets. Since the hotel was mostly empty we did not have a breakfast buffet all the time and what's left is mostly omelettes to chose from; the fruit platter on the menu was not available. They did have freshly squeezed orange and grapefruit juice which was a very positive point for me. Rooms are relatively small and the shower is inside the bath (very high step in and out not suitable for elderly people). The cold outside is overcompensated inside: the room was too hot with no way to regulate the temperature so the only way to cool it down was by opening the window. The fitness room was a joke: 4m² with (2) badly working equipment. There was enough staff however (more than guests I had the impression) and they were very friendly and helpful. Would I go back? Maybe, I stayed in the Radisson in Astana a month earlier and that was definitely not worth 3 times the price of this hotel.
Verified traveler
Verified
4/10 Fair
Sep 12, 2013
Very hard beds, poor breakfast, expensive bar
Beds were rock hard, breakfast was not very good, bar and restaurant very expensive.Staff were very friendly and helpful, and hotel was clean and quite new.
Verified traveler
Verified
10/10 Exceptional
Sep 3, 2013
Great hotel for the price
Had a really nice stay here in May 2013.
I was so impressed by the friendly staff, who were really helpful telling me how to get to meetings and booking taxis for me. Lots of good local tips as well.
Astana isn't the greatest city I've visited but if you've got to go then this hotel is a good one.
Nice food also
Adam
Verified
10/10 Exceptional
Jul 31, 2013
Velmi čistý hotel
Hotel se nachází v nezajímavé čtvrti, ale nedaleko je zastávka autobusů. Pokoje byly čisté a denně nám uklízeli a měnili ručníky. Snídaňový bufet by mohl být pestřejší, ale vždy jsem si vybral. Na recepci mi půjčili mapu Astany, ale měli jen jednu, tak jsme ji vrátil. Pokoje jsou vybaveny minibary.
Verified traveler
Verified
6/10 Good
Jun 27, 2013
Good location (near by a main intersection)
I stayed there for three nights while the area didnt have hot water for two days! That was very frustrating! They gave me a fair discount instead. Helpful staff who spoke English well enough. It's only 6 floors. One small elevator. Clean hotel and high class in the area. Breakfast was good. Lunch and dinner menu was very expensive compared to outside restaurants. Free storage for luggage incase you need to go to some next city and come back. I recommend this hotel because its in a good area. You can take the bus number 28 to go to the main part of the city (City Park with all those amazing architect)
Romero
Verified
4/10 Fair
Apr 8, 2013
Like sleeping on a solid slab of stone
Hotel is fine, has all the conveniences of a 4 star hotel. Friendly staff etc etc. But the bed is hard as a rock. Didn't sleep all night. Recommend to go across the street. Cheaper and bed is a bit softer
Nikolaj
Verified
8/10 Very good
Dec 11, 2012
Good Hotel for this money
It is nice choice. Clean rooms and friendly staff.