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Hotel Ismael

3.5 star property
Santiago hotel with outdoor pool and pool bar

Choose dates to view prices

In the heart of Santiago, Hotel Ismael offers a tranquil retreat with a poolside bar and outdoor pool. Explore the nearby Plaza de Armas or relax in the garden; either way, you'll appreciate this hotel's thoughtful touches like in-room WiFi, luggage storage, helpful staff and an on-site library.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Airport transfer
  • Parking available
  • Free WiFi
  • Air conditioning
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Outdoor pool
  • Pool bar
  • Bar/lounge
  • Room service
  • Coffee shop/cafe
  • 24-hour business center
  • Business center
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is CNY923
CNY923 total
Feb 10 - Feb 11

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room

Premium bedding, minibar, in-room safe, desk

Standard Double Room

7.4 out of 10
Good
(6 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
TV
Separate bedroom
Premium bedding
Bathrobes
Private bathroom
  • Garden view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | Premium bedding, minibar, in-room safe, desk

Superior Double Room

8.4 out of 10
Very good
(7 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
TV
Premium bedding
Bathrobes
Private bathroom
  • Garden view
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Room

Junior Room | Premium bedding, minibar, in-room safe, desk

Junior Room

Highlights

Balcony
Soundproofed
Air conditioning
TV
Premium bedding
Bathrobes
Private bathroom
Hair dryer
  • Garden view
  • 41 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Twin Room

Highlights

Balcony
Soundproofed
Air conditioning
TV
Separate bedroom
Premium bedding
Bathrobes
Private bathroom
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Superior Twin Room

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
TV
Premium bedding
Separate bedroom
Bathrobes
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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9.2 out of 10, Wonderful, 527 reviews
The price is CNY1,104
CNY1,104 total
Feb 9 - Feb 10
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About the neighborhood

Map
Ismael Valdes Vergara 312, Santiago, Region Metropolitana, 8320000

What's nearby

  • Santa Lucia Hill - 3 min walk - 0.3 km
  • Lastarria District - 3 min walk - 0.3 km
  • Patio Bellavista - 8 min walk - 0.7 km
  • Plaza de Armas - 10 min walk - 0.9 km
  • Santiago Town Square - 12 min walk - 1.0 km

Getting around

  • Santiago Intl. Airport (SCL) - 19 min drive
  • Matta Station - 4 min drive
  • Parque Almagro Station - 4 min drive
  • Hospitales Station - 4 min drive
  • Bellas Artes Station - 3 min walk
  • Catholic University Station - 8 min walk
  • Baquedano Station - 8 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Liguria - ‬2 min walk
  • ‪Mulato - ‬2 min walk
  • ‪Singular Coffee Roasters - ‬2 min walk
  • ‪Emporio La Rosa - ‬1 min walk
  • ‪Emporio Café Australis - ‬3 min walk

About this property

Hotel Ismael

At Hotel Ismael, you'll be within a 10-minute drive of Costanera Center and Parque Arauco Mall. After having fun at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other features include a poolside bar, a snack bar/deli, and a terrace. Fellow travelers love the helpful staff. Public transportation is just a short walk: Bellas Artes Station is 3 minutes and Catholic University Station is 8 minutes.

At a glance

DONE

Hotel size

    • 44 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Contactless check-in available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite parking includes off-street options
    • Offsite parking nearby (USD 15 per night; discounts available)
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Private dining
  • Room service
  • Snack bar/deli

Working away

  • 24-hour business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • An outdoor pool
  • Reception hall

Accessibility

  • Elevator
  • Accessible airport shuttle

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 55 per vehicle (one-way, maximum occupancy 3)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Parking is available nearby and costs USD 15 per night (33 ft away)

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Also known as

Hotel 312
Hotel Ismael 312
Hotel Ismael 312 Santiago
Ismael 312
Ismael 312 Santiago
Hotel Ismael Santiago
Ismael Santiago
Hotel Ismael Hotel
Hotel Ismael Santiago
Hotel Ismael Hotel Santiago

Frequently asked questions

Does Hotel Ismael offer free cancellation for a full refund?

Yes, Hotel Ismael does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Ismael?

Yes, there's an outdoor pool.

Are pets allowed at Hotel Ismael?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Ismael?

No, unfortunately, but there's discounted parking nearby.

Is airport shuttle service offered by Hotel Ismael?

Yes, an airport shuttle is available. The charge is USD 55 per vehicle one-way.

What are the check-in and check-out times at Hotel Ismael?

Check-in start time: 3 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

What is there to do at Hotel Ismael and nearby?

Hotel Ismael has an outdoor pool and a picnic area, as well as a garden.

Does Hotel Ismael have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hotel Ismael like?

Hotel Ismael is in Downtown Santiago, a short 3-minute walk from Bellas Artes Station and 2 minutes' walk from Lastarria District.

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Reviews

Hotel Ismael Reviews

9.2

Wonderful

9.4

Cleanliness

9.6

Location

9.6

Staff & service

9.2

Property conditions & facilities

What guests liked

  • Breakfast was consistently described as excellent, good, fantastic, and very good with a wide variety of choices. (17 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Location
Breakfast
Parks
Restaurant
Air conditioning
Elevator
Bed
Shower

Reviews

10/10 Exceptional

We had a wonderful stay at Hotel Ismael in Santiago! Great Location! Walkable neighborhood! Great breakfast too! Pool was not heated, which was a bummer.
Terry, 2-night trip

10/10 Exceptional

Great beautiful room!
Javon, 2-night trip

10/10 Exceptional

Love it, the staff were friendly and good breakfast
Morlin, 3-night trip

10/10 Exceptional

Beautiful hotel, very clean, Marcelo from the front desk has a excellent customer service and very helpful , he answered all my questions.Five stars
Very comfortable
Guillermo, 3-night trip

10/10 Exceptional

Really enjoyed the stay and the staff were kind. The breakfast for a Buffett was really good.
Thomas, 1-night trip

10/10 Exceptional

The staff was super-friendly & helpful. The location was very central to many sightseeing spots & good restaurants. The common areas were very impressive and security was taken seriously.
Raymond, 2-night trip

10/10 Exceptional

Beautiful hotel in an amazing area! Lastarria, parque forestal were gorgeous!
Ana, 3-night trip

10/10 Exceptional

Hotel Ismael Very nice location, across from a park and close proximity to local points of interest. The room was well appointed with a refrigerator, comfortable bed, hot shower and a complimentary bottle of wine. We arrived early (like 8:00am) and our room was not ready but Diego 1 (there were two Diegos so the other was Diego 2 - at their request) asked if we wanted to have breakfast which was a buffet which was pretty well stocked with eggs, bacon/ sausage and a variety of fruits, pastries, breads, meats and cheese. We found out you could order custom eggs, but we were happy with what was available - they also had a panini machine which I used once and was quite pleased. The staff was helpful and most spoke enough English to get by. The other positive part about the location was its proximity to Latarria which is an artsy area with a lot of street vendors and restaurants. We found many delightful restaurants within walking distance. The roof pool was a nice feature but was small with limited seating. All in all it was a great hotel, nice and friendly staff and good value for money.
ROBERT, 7-night trip

10/10 Exceptional

Great location!
Charles, 5-night trip

10/10 Exceptional

The staff were very friendly and attentive. The room was clean. Breakfast was great. If we come back to Santiago we would book here again.
Gabriela, 2-night trip

10/10 Exceptional

Staff was great hotel and perfect location
diana, 2-night trip

10/10 Exceptional

Very close to wonderful restaurants and a beautiful park. Staff was super friendly.
Jane, 2-night trip

10/10 Exceptional

Very good hotel. A lot of help from staff, very good breakfast,great area.
Naum, 2-night trip

10/10 Exceptional

Great location

Clean, friendly, great location
Peter, 4-night trip

8/10 Very good

Great small hotel & central location lovely outlook onto park. Breakfast ideal for what we needed and staff kind and helpful.
ADELE, 1-night trip

10/10 Exceptional

Great hotel in a great location of Lastarria. Juan at the front desk was excellent and very helpful. Would stay again.
William, 3-night trip

10/10 Exceptional

Well maintained and easy access to museums
Stephen, 4-night trip

6/10 Good

Very well located, with good breakfast food but small rooms, and few amenities. Nice to be next to a big park and close to restaurants. For the price, I would have preferred a bigger room with a bigger bathroom.
Sylvia, 2-night trip

10/10 Exceptional

Great location, superb service with friendly staff, good breakfast, clean and comfortable room.
Michel, 4-night trip

10/10 Exceptional

Mellow environment with very helpful staff. It is also well located within walking distance of a number of attractions.
Stephen, 3-night trip

6/10 Good

Great location but rooms are small with very small bathroom. Liked the breakfast. Expensive compared with other hotels which offer more at this price.
Sylvia, 1-night trip

10/10 Exceptional

Walking distance to all the good places in the central area.
George, 4-night trip

10/10 Exceptional

Great place to stay, nice and friendly people, good breakfast, clean and quiet. The bottle of wine and little swimming pool was another bonus
Larisa, 1-night trip

10/10 Exceptional

Highly recommended

What a wonderful hotel; great service , comfy rooms and amazing location…highly recommend !
Lana, 2-night trip

10/10 Exceptional

Great location… very easy to walk all over g th he main tourist areas of Santiago Staff was so accommodating and friendly and helpful Would highly recommend it to everyone
Mary, 3-night trip